error communicating with device

[Katie Ellis]

Hello, I have a kobo, the original device with all the updated firmware. With the new update on Calibre I'm now getting an error when I try to connect my device. On top of the "error" once I close the window explaining the error, it seems like calibre is disconnecting my kobo from my computer because suddenly my kobo will change screens and start to "process new content" and that has never happened before. Here is a copy of the error...

calibre, version 0.8.9
ERROR: Error: Error communicating with device

no such column: FavouritesIndex

Traceback (most recent call last):
  File "site-packages/calibre/gui2/device.py", line 81, in run
  File "site-packages/calibre/gui2/device.py", line 332, in _books
  File "site-packages/calibre/devices/kobo/driver.py", line 278, in books
  File "site-packages/calibre/devices/kobo/driver.py", line 724, in sync_booklists
  File "site-packages/calibre/devices/kobo/driver.py", line 696, in update_device_database_collections
  File "site-packages/calibre/devices/kobo/driver.py", line 611, in reset_favouritesindex
OperationalError: no such column: FavouritesIndex

I am running calibre on OS X on a Macbook Pro.
Thanks!! Kathleen

[Kovid Goyal (kovid)]

Changing the component for this bug.

 assignee timlegge
 tag kobo-driver
 status triaged

[Timothy Legge (timlegge)]

On Mon, Jul 11, 2011 at 12:45 AM, Katie Ellis <email address hidden> wrote:
> Public bug reported:
>
> Hello, I have a kobo, the original device with all the updated firmware. With the new update on Calibre I'm now getting an error when I try to connect my device. On top of the "error" once I close the window explaining the error, it seems like calibre is disconnecting my kobo from my computer because suddenly my kobo will change screens and start to "process new content" and that has never happened before. Here is a copy of the error...

Hi

Can you restart in debug mode (under preferences) and send me the
resulting output.

I have tested on the originals with the latest firmware and did not
have the issue.

Tim

[Katie Ellis (kathleendellis)]

no such column: FavouritesIndex

Traceback (most recent call last):
  File "site-packages/calibre/gui2/device.py", line 81, in run
  File "site-packages/calibre/gui2/device.py", line 332, in _books
  File "site-packages/calibre/devices/kobo/driver.py", line 278, in books
  File "site-packages/calibre/devices/kobo/driver.py", line 724, in sync_booklists
  File "site-packages/calibre/devices/kobo/driver.py", line 667, in update_device_database_collections
  File "site-packages/calibre/devices/kobo/driver.py", line 611, in reset_favouritesindex
OperationalError: no such column: FavouritesIndex

calibre Debug log
calibre 0.8.9
Darwin-10.8.0-i386-64bit
Darwin
('Darwin', '10.8.0', 'Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386')
Python 2.7.1
OSX: ('10.6.8', ('', '', ''), 'i386')
Starting up...
Started up in 18.5409169197
Job: 1 Get device information started
DeviceJob: 1 Get device information done, calling callback
DeviceJob: 1 Get device information callback returned
Job: 2 Get list of books on device started
DEBUG: 0.0 Version of firmware: 1.8.3 Has kepubs: True
DEBUG: 0.5 Database Version: 12
Job: 1 Get device information finished
No details available.
DEBUG: 3.6 Starting get_collections: manual
DEBUG: 3.6 Renaming rules: {}
DEBUG: 3.6 Formatting template: {value}{category:| (|)}
DEBUG: 3.6 Sorting rules: []
DEBUG: 4.5 Commit: Reset ReadStatus list
DEBUG: 4.5 Database Exception: Unable to reset Shortlist list
DeviceJob: 2 Get list of books on device done, calling callback
DeviceJob: 2 Get list of books on device callback returned
Job: 2 Get list of books on device finished
no such column: FavouritesIndex

 Traceback (most recent call last):
   File "site-packages/calibre/gui2/device.py", line 81, in run
   File "site-packages/calibre/gui2/device.py", line 332, in _books
   File "site-packages/calibre/devices/kobo/driver.py", line 278, in books
   File "site-packages/calibre/devices/kobo/driver.py", line 724, in sync_booklists
   File "site-packages/calibre/devices/kobo/driver.py", line 667, in update_device_database_collections
   File "site-packages/calibre/devices/kobo/driver.py", line 611, in reset_favouritesindex
 OperationalError: no such column: FavouritesIndex

That's the log! Thank you!
Kathleen

--- On Mon, 7/11/11, Timothy Legge <email address hidden> wrote:

> From: Timothy Legge <email address hidden>
> Subject: Re: [Bug 808596] [NEW] error communicating with device
> To: <email address hidden>
> Received: Monday, July 11, 2011, 12:22 PM
> On Mon, Jul 11, 2011 at 12:45 AM,
> Katie Ellis <email address hidden>
> wrote:
> > Public bug reported:
> >
> > Hello, I have a kobo, the original device with all the
> updated firmware. With the new update on Calibre I'm now
> getting an error when I try to connect my device. On top of
> the "error" once I close the window explaining the error, it
> seems like calibre is disconnecting my kobo from my computer
> because suddenly my kobo will change screens and start to
> "process new content" and that has never happened before.
> Here is a copy of the error...
>
> Hi
>
> Can you restart in debug mode (under p...

[Timothy Legge (timlegge)]

Fix will be in the next release

[Joaquin Novara (joaquin-novara)]

With due respect,

I´ve the same problem on my PC with windows 7 last night. My kobo e-reader was without the latest firmware.

Just now, after upgrade it from 1.7.4 (r21889, dec 6, 2010) to 1.9 (r25373, mar 29, 2011), it work like a charm.

Suggest connect your kobo to your Mac (usb cable) and (using the kobo software), sync this (it updates the firmware).

Happy reading

Joaquin "Yogui" Novara (another Kobo owner)

[Katie Ellis (kathleendellis)]

Hi,
I got the latest firmware update about two weeks ago. I'm all up to date. Thanks for the suggestion though.
Kathleen

--- On Tue, 7/12/11, Joaquin Novara <email address hidden> wrote:

> From: Joaquin Novara <email address hidden>
> Subject: [Bug 808596] Re: error communicating with device
> To: <email address hidden>
> Received: Tuesday, July 12, 2011, 10:55 PM
> *** This bug is a duplicate of bug
> 807832 ***
>     https://bugs.launchpad.net/bugs/807832
>
> With due respect,
>
> I´ve the same problem on my PC with windows 7 last night.
> My kobo
> e-reader was without the latest firmware.
>
> Just now, after upgrade it from 1.7.4 (r21889, dec 6, 2010)
> to 1.9
> (r25373, mar 29, 2011), it work like a charm.
>
> Suggest connect your kobo to your Mac (usb cable) and
> (using the kobo
> software), sync this (it updates the firmware).
>
> Happy reading
>
> Joaquin "Yogui" Novara (another Kobo owner)
>
> --
> You received this bug notification because you are
> subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/808596
>
> Title:
>   error communicating with device
>
> Status in calibre: e-book management:
>   Triaged
>
> Bug description:
>   Hello, I have a kobo, the original device with all
> the updated firmware. With the new update on Calibre I'm now
> getting an error when I try to connect my device. On top of
> the "error" once I close the window explaining the error, it
> seems like calibre is disconnecting my kobo from my computer
> because suddenly my kobo will change screens and start to
> "process new content" and that has never happened before.
> Here is a copy of the error...
>
>   calibre, version 0.8.9
>   ERROR: Error: Error communicating with device
>
>   no such column: FavouritesIndex
>
>   Traceback (most recent call last):
>     File "site-packages/calibre/gui2/device.py",
> line 81, in run
>     File "site-packages/calibre/gui2/device.py",
> line 332, in _books
>     File
> "site-packages/calibre/devices/kobo/driver.py", line 278, in
> books
>     File
> "site-packages/calibre/devices/kobo/driver.py", line 724, in
> sync_booklists
>     File
> "site-packages/calibre/devices/kobo/driver.py", line 696, in
> update_device_database_collections
>     File
> "site-packages/calibre/devices/kobo/driver.py", line 611, in
> reset_favouritesindex
>   OperationalError: no such column: FavouritesIndex
>
>   I am running calibre on OS X on a Macbook Pro.
>   Thanks!! Kathleen
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/calibre/+bug/808596/+subscriptions
>

[Katie Ellis (kathleendellis)]

You rock!!! Thanks so much!
Kathleen

--- On Tue, 7/12/11, Timothy Legge <email address hidden> wrote:

> From: Timothy Legge <email address hidden>
> Subject: [Bug 808596] Re: error communicating with device
> To: <email address hidden>
> Received: Tuesday, July 12, 2011, 10:06 PM
> *** This bug is a duplicate of bug
> 807832 ***
>     https://bugs.launchpad.net/bugs/807832
>
> Fix will be in the next release
>
> ** This bug has been marked a duplicate of bug 807832
>    Error communicating with device - Kobo -
>
> --
> You received this bug notification because you are
> subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/808596
>
> Title:
>   error communicating with device
>
> Status in calibre: e-book management:
>   Triaged
>
> Bug description:
>   Hello, I have a kobo, the original device with all
> the updated firmware. With the new update on Calibre I'm now
> getting an error when I try to connect my device. On top of
> the "error" once I close the window explaining the error, it
> seems like calibre is disconnecting my kobo from my computer
> because suddenly my kobo will change screens and start to
> "process new content" and that has never happened before.
> Here is a copy of the error...
>
>   calibre, version 0.8.9
>   ERROR: Error: Error communicating with device
>
>   no such column: FavouritesIndex
>
>   Traceback (most recent call last):
>     File "site-packages/calibre/gui2/device.py",
> line 81, in run
>     File "site-packages/calibre/gui2/device.py",
> line 332, in _books
>     File
> "site-packages/calibre/devices/kobo/driver.py", line 278, in
> books
>     File
> "site-packages/calibre/devices/kobo/driver.py", line 724, in
> sync_booklists
>     File
> "site-packages/calibre/devices/kobo/driver.py", line 696, in
> update_device_database_collections
>     File
> "site-packages/calibre/devices/kobo/driver.py", line 611, in
> reset_favouritesindex
>   OperationalError: no such column: FavouritesIndex
>
>   I am running calibre on OS X on a Macbook Pro.
>   Thanks!! Kathleen
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/calibre/+bug/808596/+subscriptions
>