Commincation Error with Kobo Aura HD if deleting a epub book

Bug #1251658 reported by Alexander on 2013-11-15
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
calibre
Undecided
David Forrester

Bug Description

This is an error from Calibre Version 1.10 and 1.20 - V 1.9 or earlier has not this bug!

Condition:
Kobo Aura HD was online with calibre - i will deleted a existed epub ebook on the Reader.

Outcome:
The ebook was deleted but immediately after Comes the message on screenshot.

Reference:
The Kobo give it with Kobo Firmware 2.09, 2.010 and the newest 3.0!

Please fix it, thx :-)

Greetings from Germany

Alex

Alexander (alex-ander-70) wrote :

Changing the component for this bug.

 assignee davidfor
 tag kobo-driver
 status triaged

Changed in calibre:
assignee: nobody → David Forrester (davidfor)
status: New → Triaged
David Forrester (davidfor) wrote :

Firstly, my apologies for missing this. I have no idea how as I do have the bug notification.

Hopefully you have sorted this out since then. But, just in case...

The error message means the database on the device has been corrupted. How, I don't know. One way is to not safely eject the device when it is connected to the PC.

The fix is to replace the database with a new one. This can usually be done by logging out of the account on the device. This will do a restart and put a new database in place. Then it will take you through the basic setup including logging in again. It will then add the sideloaded books back into the library.

If this doesn't work, a factory reset will be needed. This wipes the device, installs the factory firmware and then goes through the fill set-up processes. Any sideloaded books will be removed and need to be added again.

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