Resume from standby error on Fujitsu Lifebook AH530

[Steven Beer]

The notebook Fujitsu Siemens Lifebook AH530 does not resume correctly from standby mode in Ubuntu 12.04 with latest updates.
On screen is an error reported. See attachements for details. I've tried to reboot the system and an other error will appear (cpu stuck).

lspci output:

00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05)
00:1c.4 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 5 (rev 05)
00:1c.5 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 6 (rev 05)
00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
03:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01)
07:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 06)
ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: evince 3.4.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16
Uname: Linux 3.2.0-24-generic-pae i686
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
Date: Sun May 13 22:57:29 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
ProcEnviron:
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: webneo82 1791 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0700000 irq 44'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0269,10cf0200,00100004 HDA:80862804,80860101,00100000'
   Controls : 23
   Simple ctrls : 10
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=ed3a4ede-a587-4870-9a2e-0d0a5f1c7681
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
MachineType: FUJITSU LIFEBOOK AH530
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=432b7436-6a41-4a12-b095-64683ceb48f1 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic-pae N/A
 linux-backports-modules-3.2.0-24-generic-pae N/A
 linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
Tags: precise staging precise staging
Uname: Linux 3.2.0-24-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
dmi.bios.date: 08/15/2011
dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
dmi.bios.version: Version 1.19
dmi.board.name: FJNBB06
dmi.board.vendor: FUJITSU
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU
dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.19:bd08/15/2011:svnFUJITSU:pnLIFEBOOKAH530:pvr:rvnFUJITSU:rnFJNBB06:rvr:cvnFUJITSU:ct10:cvr:
dmi.product.name: LIFEBOOK AH530
dmi.sys.vendor: FUJITSU

[Steven Beer (webneo82)]

dmesg output

[Patrick Santos (milljudgement+ubuntu)]

Updated tags for suspend resume failure and forwarded to kernel

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 998884

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Steven Beer (webneo82)]

apport information

[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Steven Beer (webneo82)]

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[Joseph Salisbury (jsalisbury)]

Do you know if this issue happened in a previous version of Ubuntu, or is this a new issue?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.4kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.4-rc7-precise/

[Steven Beer (webneo82)]

In Ubuntu 12.04 with "precise-updates" (last test on 10th march) and before the error does not occur. The resume from standby error occures since I've activated "precise-proposed" updates and the kernel 3.2.0-24.38. In the upstream kernel version (tested with 3.4rc6, in rc7 folder there was only the header-file for download available) the error still exists, but with an other error message (can't wake up something) and system hung after resume.
Important to know is, that the system is not always hung on resume with the current "proposed-update" kernel and upstream kernel - but the error message always appear.

[Steven Beer (webneo82)]

The error also occur with 3.2.0-24.37 - but very seldom.

[Steven Beer (webneo82)]

Today the same resume error appears again with fresh install of Ubuntu precise and "precise-updates" - NOT "proposed".
In the new attached screenshots are some more information than last time.

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org [1]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

[1] https://wiki.ubuntu.com/Bugs/Upstream/kernel

[Steven Beer (webneo82)]

With Ubuntu kernel 3.2.0-25.40 from proposed-updatey repo the standby problem gone away. Thanks!

[Matthias Laumer (matthias-laumer)]

Hello,

I´m not sure If I´m right here, but I´ve got the same issue. After a few weeks the failure was gone like Steven Beer discribed.
However, after the latest kernel update the problem was present again.
Can someone confirm this failuremode ?

[Steven Beer (webneo82)]

Hi,

after latest kernel update from Ubuntu, I've the issue again.
With kernel 3.4.4 the problem is gone.

Steven

Am 23.07.2012 15:59,
schrieb Matthias Laumer:

> Hello,
>
> I´m not sure If I´m right here,
but I´ve got the same issue. After a few weeks the failure was gone like
Steven Beer discribed.
> However, after the latest kernel update the
problem was present again.
> Can someone confirm this failuremode ?
>
>
--
> You received this bug notification because you are subscribed to
the bug
> report.
> https://bugs.launchpad.net/bugs/998884
>
> Title:
>
Resume from standby error on Fujitsu Lifebook AH530
>
> Status in
"linux" package in Ubuntu:
> Fix Released
>
> Bug description:
> The
notebook Fujitsu Siemens Lifebook AH530 does not resume correctly from
standby mode in Ubuntu 12.04 with latest updates.
> On screen is an
error reported. See attachements for details. I've tried to reboot the
system and an other error will appear (cpu stuck).
>
> lspci output:
>

> 00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller
(rev 02)
> 00:02.0 VGA compatible controller: Intel Corporation Core
Processor Integrated Graphics Controller (rev 02)
> 00:16.0
Communication controller: Intel Corporation 5 Series/3400 Series Chipset
HECI Controller (rev 06)
> 00:1a.0 USB controller: Intel Corporation 5
Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
>
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset
High Definition Audio (rev 05)
> 00:1c.0 PCI bridge: Intel Corporation 5
Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
> 00:1c.1
PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express
Root Port 2 (rev 05)
> 00:1c.4 PCI bridge: Intel Corporation 5
Series/3400 Series Chipset PCI Express Root Port 5 (rev 05)
> 00:1c.5
PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express
Root Port 6 (rev 05)
> 00:1d.0 USB controller: Intel Corporation 5
Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
>
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
>
00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC
Interface Controller (rev 05)
> 00:1f.2 SATA controller: Intel
Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller
(rev 05)
> 00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset
SMBus Controller (rev 05)
> 00:1f.6 Signal processing controller: Intel
Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
>
03:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless
Network Adapter (PCI-Express) (rev 01)
> 07:00.0 Ethernet controller:
Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit
Ethernet controller (rev 06)
> ff:00.0 Host bridge: Intel Corporation
Core Processor QuickPath Architecture Generic Non-core Registers (rev
02)
> ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath
Architecture System Address Decoder (rev 02)
> ff:02.0 Host bridge:
Intel Corporation Core Processor QPI Link 0 (rev 02)
> ff:02.1 Host
bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
>
ff:02.2 Host bridge: Intel Corporation Core Processor Reserved ...

[Marcello (marcello-tescari)]

Problem seldom occurs with 12.10 and also with a custom 3.6.6 Kernel