'Turn on Recommendations' in Software Centre has no Effect

Bug #996136 reported by leo.sutton
38
This bug affects 7 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

I open the ubuntu software centre, click 'Turn on Recommendations' at the bottom, the window freezes for a second, then returns having had no effect, subsequent clicks do not cause the freeze. 'Turn On Recommendations' from the global menu produces a warning about submitting a list of installed software, which I accept, and then again, no effect.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: software-center 5.2.1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic i686
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
Date: Mon May 7 20:34:00 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: Upgraded to precise on 2012-04-29 (8 days ago)

Revision history for this message
leo.sutton (leo-sutton) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
Revision history for this message
Stéphane Guillou (stephane-guillou) wrote :

I confirm this on my Samsung netbook (N310). When USC is opened, the message "receiving recommendations" appears, but when the search is finished, the "recommended for you" frame disappears. The same happens for the categories that have subcategories like "games" or "graphics".
This is a recent problem, just started a few days ago, probably after the last USC upgrade.
Turning recommendations off and back on doesn't help.

Revision history for this message
Stéphane Guillou (stephane-guillou) wrote :

I think this is now fixed, I haven't had the problem for a while. Can someone confirm?

Revision history for this message
Gary Lasker (gary-lasker) wrote :

Hello Stéphane, and thanks for reporting back on this bug. Indeed, this issue was a temporary condition that has since been fixed on the server side, and I can also confirm that turning on recommendations works just fine now. So, I will close this one.

Thanks very much for your help! Best regards,
Gary

Changed in software-center (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Jessie James A. Aton (jessiejamesaton) wrote :

not working in mine

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