Dell 1370 brightness not working

Bug #994697 reported by Richie Ward
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Pressing Fn + Brightness Up and Down results in the brightness indicator jumping randomly up and down, with no change to the actual brightness. This laptop uses a nvidia graphics card for display and brightness which is not supported by ubuntu's default configuration.

There is only one way that I have found to actually make the brightness go up and down:
1. Add acpi_osi=Linux acpi_backlight=vendor ro to /boot/grub/grub.cfg
2. Type echo 5 > /sys/class/backlight/nv_backlight/brightness

And even with acpi_backlight=vendor switched on, using the Fn key to affect brightness still does not work, presumably because its trying to use dell_backlight, which does nothing.

Output of ls /sys/class/backlight with acpi_backlight=vendor:
root@r-Inspiron-1370:~# ls /sys/class/backlight
dell_backlight nv_backlight
root@r-Inspiron-1370:~#

Normally this only contains acpi_video0 (off top of head so might be a typo). I think someone needs to make a patch to fix this bug.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: r 2030 F.... pulseaudio
 /dev/snd/controlC0: r 2030 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf1400000 irq 46'
   Mixer name : 'Realtek ALC272'
   Components : 'HDA:10ec0272,10280418,00100001'
   Controls : 11
   Simple ctrls : 6
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xf1000000 irq 16'
   Mixer name : 'Nvidia GPU 0b HDMI/DP'
   Components : 'HDA:10de000b,10de0101,00100100'
   Controls : 24
   Simple ctrls : 4
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=466a8816-87d1-4087-869f-2e4d02cbf791
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: Dell Inc. Inspiron 1370
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=ce5b90bb-32e1-4bb1-98c0-ba189425a158 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/r not ours.
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic N/A
 linux-backports-modules-3.2.0-24-generic N/A
 linux-firmware 1.79
SourcePackage: linux
Tags: precise precise
Uname: Linux 3.2.0-24-generic i686
UpgradeStatus: Upgraded to precise on 2012-05-04 (23 days ago)
UserGroups: disk
dmi.bios.date: 10/28/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 016YGK
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.asset.tag: None
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A02
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd10/28/2009:svnDellInc.:pnInspiron1370:pvrA02:rvnDellInc.:rn016YGK:rvrA02:cvnDellInc.:ct8:cvrA02:
dmi.product.name: Inspiron 1370
dmi.product.version: A02
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.4-0ubuntu6
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: r 2153 F.... pulseaudio
 /dev/snd/controlC0: r 2153 F.... pulseaudio
DistroRelease: Ubuntu 12.10
HibernationDevice: RESUME=UUID=466a8816-87d1-4087-869f-2e4d02cbf791
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: Dell Inc. Inspiron 1370
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-10-generic root=UUID=ce5b90bb-32e1-4bb1-98c0-ba189425a158 acpi_osi=Linux acpi_backlight=vendor ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-10.10-generic 3.5.1
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-10-generic N/A
 linux-backports-modules-3.5.0-10-generic N/A
 linux-firmware 1.88
Tags: quantal running-unity
Uname: Linux 3.5.0-10-generic i686
UpgradeStatus: Upgraded to quantal on 2012-08-14 (1 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 10/28/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 016YGK
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.asset.tag: None
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A02
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd10/28/2009:svnDellInc.:pnInspiron1370:pvrA02:rvnDellInc.:rn016YGK:rvrA02:cvnDellInc.:ct8:cvrA02:
dmi.product.name: Inspiron 1370
dmi.product.version: A02
dmi.sys.vendor: Dell Inc.

Revision history for this message
Richie Ward (richies) wrote :

This affects all versions of ubuntu including 11.10 and 12.04.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 994697

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Richie Ward (richies) wrote : AcpiTables.txt

apport information

tags: added: apport-collected precise
description: updated
Revision history for this message
Richie Ward (richies) wrote : AlsaDevices.txt

apport information

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Richie Ward (richies) wrote : AplayDevices.txt

apport information

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Richie Ward (richies) wrote : BootDmesg.txt

apport information

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Richie Ward (richies) wrote : CRDA.txt

apport information

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Richie Ward (richies) wrote : Card0.Amixer.values.txt

apport information

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Richie Ward (richies) wrote : Card0.Codecs.codec.0.txt

apport information

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Richie Ward (richies) wrote : Card1.Amixer.values.txt

apport information

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Richie Ward (richies) wrote : Card1.Codecs.codec.0.txt

apport information

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Richie Ward (richies) wrote : Card1.Codecs.codec.1.txt

apport information

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Richie Ward (richies) wrote : Card1.Codecs.codec.2.txt

apport information

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Richie Ward (richies) wrote : Card1.Codecs.codec.3.txt

apport information

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Richie Ward (richies) wrote : CurrentDmesg.txt

apport information

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Richie Ward (richies) wrote : IwConfig.txt

apport information

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Richie Ward (richies) wrote : Lspci.txt

apport information

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Richie Ward (richies) wrote : Lsusb.txt

apport information

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Richie Ward (richies) wrote : PciMultimedia.txt

apport information

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Richie Ward (richies) wrote : ProcCpuinfo.txt

apport information

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Richie Ward (richies) wrote : ProcInterrupts.txt

apport information

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Richie Ward (richies) wrote : ProcModules.txt

apport information

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Richie Ward (richies) wrote : RfKill.txt

apport information

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Richie Ward (richies) wrote : UdevDb.txt

apport information

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Richie Ward (richies) wrote : UdevLog.txt

apport information

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Richie Ward (richies) wrote : WifiSyslog.txt

apport information

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Richie Ward (richies) wrote : AcpiTables.txt

apport information

description: updated
Revision history for this message
Richie Ward (richies) wrote : AlsaDevices.txt

apport information

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Richie Ward (richies) wrote : AplayDevices.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : BootDmesg.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : CRDA.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : Card0.Amixer.values.txt

apport information

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Richie Ward (richies) wrote : Card0.Codecs.codec.0.txt

apport information

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Richie Ward (richies) wrote : Card1.Amixer.values.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : Card1.Codecs.codec.0.txt

apport information

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Richie Ward (richies) wrote : Card1.Codecs.codec.1.txt

apport information

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Richie Ward (richies) wrote : Card1.Codecs.codec.2.txt

apport information

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Richie Ward (richies) wrote : Card1.Codecs.codec.3.txt

apport information

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Richie Ward (richies) wrote : CurrentDmesg.txt

apport information

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Richie Ward (richies) wrote : IwConfig.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : Lspci.txt

apport information

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Richie Ward (richies) wrote : Lsusb.txt

apport information

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Richie Ward (richies) wrote : PciMultimedia.txt

apport information

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Richie Ward (richies) wrote : ProcCpuinfo.txt

apport information

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Richie Ward (richies) wrote : ProcInterrupts.txt

apport information

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Richie Ward (richies) wrote : ProcModules.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : RfKill.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : UdevDb.txt

apport information

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Richie Ward (richies) wrote : UdevLog.txt

apport information

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Richie Ward (richies) wrote : WifiSyslog.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : Re: Dell 1370 brightness not working,

Sorry, I was having some issues with apport, but it seems to of worked. Can a moderator clean this mess up?

Revision history for this message
Richie Ward (richies) wrote :

Never mind, ignore my "Can a moderator clean this mess up?" comment. I dont think it has posted it all twice.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
penalvch (penalvch)
tags: added: oneiric
summary: - Dell 1370 brightness not working,
+ Dell 1370 brightness not working
penalvch (penalvch)
description: updated
Revision history for this message
penalvch (penalvch) wrote :

Richie Ward, thank you for reporting this and helping make Ubuntu better. Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . If the issue remains, please run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Richie Ward (richies) wrote : AcpiTables.txt

apport information

tags: added: quantal running-unity
description: updated
Revision history for this message
Richie Ward (richies) wrote : AlsaInfo.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : BootDmesg.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : CRDA.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : IwConfig.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : Lspci.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : Lsusb.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : ProcModules.txt

apport information

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Richie Ward (richies) wrote : PulseList.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : RfKill.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : UdevDb.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : UdevLog.txt

apport information

Revision history for this message
Richie Ward (richies) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Expired → New
Revision history for this message
Richie Ward (richies) wrote :

I have the same result with Ubuntu 12.10. Building a upstream kernel is unlikely to offer any benefit. See above for latest debug output.

Revision history for this message
Richie Ward (richies) wrote :

Oh yeah, the brightness indicator now goes up and down smoothly but doesn't affect the actual brightness.

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a kernel version where you were not having this particular problem? This will help determine if the problem you are seeing is the result of the introduction of a regression, and when this regression was introduced.

penalvch (penalvch)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Richie Ward (richies) wrote :

No, it is not due to a regression, every Linux version that has ever been on it has had the same problem and will continue to have the same problem until a patch is submitted. No updates have made a difference. The problem is no doubt due to the Nvidia graphics on the laptop. I believe the Nvidia chipset handles the screen brightness. I believe it has a geforce 105M.

When I say brightness, I mean the actual backlight getting brighter and dimmer.

Changed in linux (Ubuntu):
status: Incomplete → New
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Richie Ward, could you please provide the information following https://wiki.ubuntu.com/Kernel/Debugging/Backlight#Report_Minimum_Requirements ?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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