Touchpad stops working after switching users

Bug #992373 reported by dsn0wman
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
Invalid
Low
Unassigned

Bug Description

The touchpad stops working after switching users. I am not sure if this is the syaptics input, or X server.

Description: Ubuntu 12.04 LTS
Release: 12.04

xserver-xorg-input-synaptics:
  Installed: 1.5.99.902-0ubuntu5
  Candidate: 1.5.99.902-0ubuntu5
  Version table:
 *** 1.5.99.902-0ubuntu5 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
        100 /var/lib/dpkg/status

xserver-xorg:
  Installed: 1:7.6+12ubuntu1
  Candidate: 1:7.6+12ubuntu1
  Version table:
 *** 1:7.6+12ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
        100 /var/lib/dpkg/status

Expected behavior: I should be able to use the touchpad as a pointing device after switching users
Actual behavior: After switching user the touchpad doesn't move the pointer
Workaround: "ctrl+alt+sysreq+k" to restart X server, then log back in and touchpad works again.

Revision history for this message
dsn0wman (josgray) wrote :

I should add that I can only reproduce this if the second user is not already logged in. So to reproduce I have 1 user logged in, I hit switch user, at the LDM screen Iog in with a second user, then touchpad stops working.

bugbot (bugbot)
tags: added: precise
Revision history for this message
Björn Carlsson (b-r-carlsson) wrote :

I have the same problem after upgrading to Ubuntu Gnome3 13.10 amd64

Revision history for this message
penalvch (penalvch) wrote :

dsn0wman, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-input-synaptics (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
dsn0wman (josgray) wrote : Re: [Bug 992373] Re: Touchpad stops working after switching users

I believe this was fixed some time ago. I have different hardware now so I
can't verify.
On Jan 10, 2014 5:00 AM, "Christopher M. Penalver" <
<email address hidden>> wrote:

> dsn0wman, this bug was reported a while ago and there hasn't been any
> activity in it recently. We were wondering if this is still an issue? If
> so, could you please test for this with the latest development release
> of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
> /daily-live/current/ .
>
> If it remains an issue, could you please run the following command in
> the development release from a Terminal
> (Applications->Accessories->Terminal), as it will automatically gather
> and attach updated debug information to this report:
>
> apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER
>
> Please note, given that the information from the prior release is
> already available, doing this on a release prior to the development one
> would not be helpful.
>
> Thank you for your understanding.
>
> Helpful bug reporting tips:
> https://wiki.ubuntu.com/ReportingBugs
>
> ** Changed in: xserver-xorg-input-synaptics (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xserver-xorg-input-synaptics (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/992373
>
> Title:
> Touchpad stops working after switching users
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/992373/+subscriptions
>

Revision history for this message
penalvch (penalvch) wrote :

dsn0wman, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/992373/comments/4 regarding you no longer have the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Incomplete → Invalid
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