Onscreen keyboard doesn't appear when I logged out

Bug #987343 reported by kenn
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
onboard (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

I should describe "bugs" properly, I have to use onscreen keyboard due to my disease. I installed 12.04 yesterday, in previous version I didn't have that problem. When I logged out onscreen keyboard doesn't appear itself, I enabled accessibility feature and icon appears above in tray. I have to untick and tick it to became invisable.
I have another problem with onscreen keyboard, when it prompts me to enter password, screen becomes darker and onscreen keyboard doesn't get active over it, so I have to enter my user password on keyboard that is not easy for me.

Thank you all for your humanly efforts, I very much appreciate your work.
All the best.
Atilla Karaca

Tags: a11y
affects: ubuntu → onboard (Ubuntu)
tags: added: a11y
Revision history for this message
marmuta (marmuta) wrote :

Hi, thanks for your bug report.
Do I understand you right: Onboard doesn't immediately start when you log in? It only shows up, when you untick and tick System Settings->Universal Access->Typing->Typing Assistent?
Did this happen only once, or does it repeat on every login?

The second issue is probably due to gksu in one of your launchers. IIRC, gksu has been deprecated in ubuntu in favor of pkexec. I'd recommend that you update the desktop file you are attempting to launch and replace gksu with pkexec.

The alternative is to turn off the black screen with
$ gconftool-2 -s /apps/gksu/disable-grab -t bool true
This was a rather common thing to do back in the time, but I can't recommend it, as this opens up a security hole.

Changed in onboard (Ubuntu):
status: New → Incomplete
Revision history for this message
kenn (whatnext) wrote : RE: [Bug 987343] Re: Onscreen keyboard doesn't appear when I logged out
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   Thank you very much for responding. No, you got me wrong, I turned on in System Settings->Universal Access->Typing->Typing Assistant and ticked below setting so it placed two icons tray on screen, one for onscreen keyboard and other for other accessibility features. There is no problem on start up, it opens onscreen keyboard automatically.

  Problem arises when I log out, in previous version when I logged out onscreen keyboard appeared in itself but in this version when I logged out in login screen onscreen keyboard doesn't appear; luckily accessibility icon in tray is there and when I untick and tick onscreen keyboard there in the tray, onscreen keyboard appears.
  You can reproduce the bug. You should go System Settings->Universal Access->Typing->Typing Assistant and PUT A TICK BELOW SETTING it will place an icon above tray on your screen, then log out, you won't see onscreen keyboard in login screen, look up above accessibility icon an click it, you will see onscreen keyboard with tick, untick and tick it again, you will see onscreen keyboard.
   Though I'm not sure if it's a bug or user mistake, I tried a couple of settings but didn't manage it to fix.
Thank you again for other tips, I'm grateful.
   Please feel free to ask me, I can write you as much as I can.
All the best.

> Date: Sun, 29 Apr 2012 13:40:22 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 987343] Re: Onscreen keyboard doesn't appear when I logged out
>
> Hi, thanks for your bug report.
> Do I understand you right: Onboard doesn't immediately start when you log in? It only shows up, when you untick and tick System Settings->Universal Access->Typing->Typing Assistent?
> Did this happen only once, or does it repeat on every login?
>
> The second issue is probably due to gksu in one of your launchers. IIRC,
> gksu has been deprecated in ubuntu in favor of pkexec. I'd recommend
> that you update the desktop file you are attempting to launch and
> replace gksu with pkexec.
>
> The alternative is to turn off the black screen with
> $ gconftool-2 -s /apps/gksu/disable-grab -t bool true
> This was a rather common thing to do back in the time, but I can't recommend it, as this opens up a security hole.
>
> ** Changed in: onboard (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/987343
>
> Title:
> Onscreen keyboard doesn't appear when I logged out
>
> Status in “onboard” package in Ubuntu:
> Incomplete
>
> Bug description:
> I should describe "bugs" properly, I have to use onscreen keyboard due to my disease. I installed 12.04 yesterday, in previous version I didn't have that problem. When I logged out onscreen keyboard doesn't appear itself, I enabled accessibility feature and icon appears above in tray. I have to untick and tick it to became invisable.
> I have another problem with onscreen keyboard, when it prompts me to enter password, screen becomes darker and onscreen keyboard doesn't get active over it, so I have to enter my user password on keyboard that is not easy for me.
...

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Revision history for this message
marmuta (marmuta) wrote :

Ah, I see what you mean, but this is out of our hands unfortunately. There is a matching Bug #974551 for unity-greeter already. I'll go ahead and mark this one as a duplicate.

Also, AFAIK the "Typing Assistant" settings in the user session and the icon in the login screen (unity-greeter) have no connection. The greeter remembers if Onboard should be visible separately, it just doesn't honor that setting when it is started.

Revision history for this message
kenn (whatnext) wrote :

Yes, it looks report of the same bug. I hope it will be fixed soon.
Regards.

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