LCD error when erase image

[Jerry Lin]

HI,

I will have this error when just try to erase the image of Snowball device:

ejerlin@stetpexu0001:~$ sudo riff -m erase
 ----------------------- riff - Raw Image File Flasher -------------------------
 Version: 0.4.2
 Flash a device. Try `riff --help' for more information.
 -------------------------------------------------------------------------------
15:09:12 - Listening on USB for device connection...
15:09:12 - Connected Device@0
15:09:14 - LCD ERROR: Error while initializing device -1
15:09:14 - COMMAND ERROR: Command execution failed -1
15:09:14 - Disconnected Device@0
15:09:14 - LCD ERROR: Failed to destroy LCD context 10056

Where could be the root cause?
Thank you!

Jerry

[Jerry Lin (jerry-yc-lin)]

Add more information:
HW: SNOWBALL-PDK (00449)

If I try to flash the image, it will also has the same failure:

ejerlin@stetpexu0001:~$ sudo riff -f ./Downloads/snowball-ubuntu-2012.03.1.img.gz
[sudo] password for ejerlin:

 ----------------------- riff - Raw Image File Flasher -------------------------
 Version: 0.4.2
 Flash a device. Try `riff --help' for more information.
 -------------------------------------------------------------------------------
17:14:41 - Listening on USB for device connection...
17:14:55 - Connected Device@0
17:14:58 - LCD ERROR: Error while initializing device -1
17:14:58 - COMMAND ERROR: Command execution failed -1
17:14:58 - Disconnected Device@0
17:14:58 - LCD ERROR: Failed to destroy LCD context 10056

[Patrik Klinger (patrik-klinger)]

Hi Jerry,

What hardware version are you using?

[Jerry Lin (jerry-yc-lin)]

Hi,

Model No. is SNOWBALL-PDK.
Serial No. is PDK-00449
Part No. is 905-00024-B01

B.R.
Jerry Lin
ST-Ericsson Taiwan

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Patrik Klinger
Sent: Wednesday, April 18, 2012 5:10 PM
To: Jerry LIN-1
Subject: [Bug 984647] Re: LCD error when erase image

Hi Jerry,

What hardware version are you using?

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/984647

Title:
  LCD error when erase image

Status in IglooCommunity Launchpad Project:
  New

Bug description:
  HI,

  I will have this error when just try to erase the image of Snowball
  device:

  ejerlin@stetpexu0001:~$ sudo riff -m erase
   ----------------------- riff - Raw Image File Flasher -------------------------
   Version: 0.4.2
   Flash a device. Try `riff --help' for more information.
   -------------------------------------------------------------------------------
  15:09:12 - Listening on USB for device connection...
  15:09:12 - Connected Device@0
  15:09:14 - LCD ERROR: Error while initializing device -1
  15:09:14 - COMMAND ERROR: Command execution failed -1
  15:09:14 - Disconnected Device@0
  15:09:14 - LCD ERROR: Failed to destroy LCD context 10056

  Where could be the root cause?
  Thank you!

  Jerry

To manage notifications about this bug go to:
https://bugs.launchpad.net/igloocommunity/+bug/984647/+subscriptions

[Patrik Klinger (patrik-klinger)]

Jerry, please look at http://igloocommunity.org/support/Board_versions_and_markings. There you will be able to determine what version of the board that you have and what startupfiles and releases that are compatible.

Was it a long time since you bought the board? I am suspecting that you have a V4 board and if that is the case it is no longer supported by the latest releases.

[Jerry Lin (jerry-yc-lin)]

Patrik, the label is 100-00103-B04! It is V10 board.
Thank you!

[Jerry Lin (jerry-yc-lin)]

Copy my result of proceeding the "Install Riff package" procedure again! Hope it can help!

ejerlin@stetpexu0001:~$ sudo add-apt-repository "deb http://igloocommunity.org/download tools main contrib non-free"
[sudo] password for ejerlin:

ejerlin@stetpexu0001:~$ sudo apt-get update
Err http://igloocommunity.org tools Release.gpg
  Something wicked happened resolving 'igloocommunity.org:http' (-5 - No address associated with hostname)
Err http://igloocommunity.org/download/ tools/main Translation-en_US
  Something wicked happened resolving 'igloocommunity.org:http' (-5 - No address associated with hostname)
Hit http://lucid.lud.stericsson.com lucid Release.gpg
Ign http://lucid.lud.stericsson.com/ubuntu/ lucid/main Translation-en_US
Ign http://lucid.lud.stericsson.com/ubuntu/ lucid/restricted Translation-en_US
Ign http://lucid.lud.stericsson.com/ubuntu/ lucid/universe Translation-en_US
Ign http://lucid.lud.stericsson.com/ubuntu/ lucid/multiverse Translation-en_US
Hit http://lucid.lud.stericsson.com lucid-updates Release.gpg
Ign http://lucid.lud.stericsson.com/ubuntu/ lucid-updates/main Translation-en_US
Ign http://lucid.lud.stericsson.com/ubuntu/ lucid-updates/restricted Translation-en_US
Ign http://lucid.lud.stericsson.com/ubuntu/ lucid-updates/universe Translation-en_US
Ign http://lucid.lud.stericsson.com/ubuntu/ lucid-updates/multiverse Translation-en_US
Err http://igloocommunity.org/download/ tools/contrib Translation-en_US
  Something wicked happened resolving 'igloocommunity.org:http' (-5 - No address associated with hostname)
Hit http://lucid.lud.stericsson.com lucid-security Release.gpg
Ign http://lucid.lud.stericsson.com/ubuntu/ lucid-security/main Translation-en_US
Ign http://lucid.lud.stericsson.com/ubuntu/ lucid-security/restricted Translation-en_US
Ign http://lucid.lud.stericsson.com/ubuntu/ lucid-security/universe Translation-en_US
Err http://igloocommunity.org/download/ tools/non-free Translation-en_US
  Something wicked happened resolving 'igloocommunity.org:http' (-5 - No address associated with hostname)
Ign http://lucid.lud.stericsson.com/ubuntu/ lucid-security/multiverse Translation-en_US
Hit http://lucid.lud.stericsson.com lucid Release.gpg
Ign http://lucid.lud.stericsson.com/mirror/firefox/ lucid/main Translation-en_US
Hit http://lucid.lud.stericsson.com lucid Release.gpg
Ign http://lucid.lud.stericsson.com/mirror/git/ lucid/main Translation-en_US
Hit http://lucid.lud.stericsson.com lucid Release.gpg
Ign http://lucid.lud.stericsson.com/mirror/medibuntu/ lucid/partner Translation-en_US
Hit http://lucid.lud.stericsson.com lucid Release.gpg
Ign http://lucid.lud.stericsson.com/mirror/pidgin/ lucid/main Translation-en_US
Hit http://lucid.lud.stericsson.com lucid Release.gpg
Ign http://lucid.lud.stericsson.com/mirror/vbox/ lucid/non-free Translation-en_US
Ign http://lucid.lud.stericsson.com lucid Release.gpg
Ign http://lucid.lud.stericsson.com/mirror/openoffice/ lucid/main Translation-en_US
Hit http://lucid.lud.stericsson.com lucid Release.gpg
Ign http://lucid.lud.stericsson.com/mirror/libreoffice/ lucid/main Translation-en_US
Ign http://iglo...

[Ola Borgelin (olab)]

Hi Jerry,

Error message indicates wrong riff-configpack being used.
Could you please provide output from command:
dpkg -l | grep riff

Also attach verbose riff log:
sudo riff -v -m erase

/Ola

[Jerry Lin (jerry-yc-lin)]

Hi, Ola:

ejerlin@stetpexu0001:~$ dpkg -l | grep riff
ii riff 0.4.2 A flashing tool initially developed for igloocommunity.org and s
ii riff-configpack 0.4.2 riff config pack binaries
ii riff-loadercomm 0.4.2 Loader communication driver library, Loader communication module

ejerlin@stetpexu0001:~$ sudo riff -v -m erase
[sudo] password for ejerlin:

 ----------------------- riff - Raw Image File Flasher -------------------------
 Version: 0.4.2
 Flash a device. Try `riff --help' for more information.
 -------------------------------------------------------------------------------
18:09:36 - Using config file /usr/share/riff/config
18:09:36 - Listening on USB for device connection...
18:09:42 - Device detected on USB@0
18:09:42 - Connected Device@0
18:09:42 - Initializing device...
18:09:42 - UNKNOWN token
18:09:44 - LCD ERROR: Error while initializing device -1
18:09:44 - COMMAND ERROR: Command execution failed -1
18:09:44 - Disconnect detected on USB@0
18:09:44 - Disconnected Device@0
18:09:44 - Destroying LCD context...
18:09:44 - LCD ERROR: Failed to destroy LCD context 10056

Jerry

[Ola Borgelin (olab)]

Hi,

V10 is supported from riff-configpack 0.4.3 and onwards.
There is also a newer version of riff-loadercomm available (stability fixes)

Version > 0.4.2 are available from igloo repository.

Since it looks like you have some problems connecting to igloo repositories you can try to download the packages manually.
http://igloocommunity.org/download/dists/tools/non-free/<64 or 32 bit>

Please let me know if the update solves your problem.

/Ola

[Jerry Lin (jerry-yc-lin)]

Hi, Ola:

Where shall I locate these packages manually?!
Thank you!

Jerry

[Ola Borgelin (olab)]

Hi Jerry,

I am not sure I understand your question.

- Go to http://igloocommunity.org/download/dists/tools/non-free/
- Choose subfolder based on your Ubuntu version (64bit or 32 bit)
- Download riff-configpack_0.4.4-1_all.deb and riff-loadercomm-0.4.3_<i386 or x64>.deb
- Install packages by double clicking them or using command "dpkg -i <packagename>"

/Ola

[Jerry Lin (jerry-yc-lin)]

Hi, Ola:

I can erase the image successfully after I install these packages.
I can also flash the image to the device without any problem!!
Much thanks for your support!!

Jerry