Pasting MS Content into KARL Using IE9 Doesn't Work Very Well

[Nat Katin-Borland]

More and more staff are upgrading to machines with Windows 7 and IE9. Since this upgrade, pasting text from from content originating from MS tools has been noticeably worse. Specifically, extra spacing is added and lines of text are breaking and wrapping in bizarre ways. I know we were able to significantly improve cutting and pasting into IE8 with an upgrade to TINYMCE. Can we check to see if there's a newer version of TINYMCE that has better support for IE9?

[Paul Everitt (paul-agendaless)]

We are planning to update to latest TinyMCE as part of the new UI effort. Will that be ok schedule-wise?

--Paul

On Apr 11, 2012, at 10:15 AM, Nat Katin-Borland wrote:

> Public bug reported:
>
> More and more staff are upgrading to machines with Windows 7 and IE9.
> Since this upgrade, pasting text from from content originating from MS
> tools has been noticeably worse. Specifically, extra spacing is added
> and lines of text are breaking and wrapping in bizarre ways. I know we
> were able to significantly improve cutting and pasting into IE8 with an
> upgrade to TINYMCE. Can we check to see if there's a newer version of
> TINYMCE that has better support for IE9?
>
> ** Affects: karl3
> Importance: Undecided
> Status: New
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/978960
>
> Title:
> Pasting MS Content into KARL Using IE9 Doesn't Work Very Well
>
> Status in KARL3:
> New
>
> Bug description:
> More and more staff are upgrading to machines with Windows 7 and IE9.
> Since this upgrade, pasting text from from content originating from MS
> tools has been noticeably worse. Specifically, extra spacing is added
> and lines of text are breaking and wrapping in bizarre ways. I know
> we were able to significantly improve cutting and pasting into IE8
> with an upgrade to TINYMCE. Can we check to see if there's a newer
> version of TINYMCE that has better support for IE9?
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/978960/+subscriptions

[Nat Katin-Borland (nborland)]

I'll test the TINYMCE branch on KARLDev and see what the status is. If there are a lot of bugs, then it's probably best to wait until the UX2 upgrade, but we'll see after I have time to test.

--
Nathaniel Katin-Borland
Support Specialist
Knowledge Management Initiative
KARL Support Team

Open Society Foundations - New York Office
400 West 59th Street
New York, NY 10019
Email: <email address hidden>
Phone: [phone]
http://www.soros.org/
http://www.karlproject.org

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Paul Everitt
Sent: Wednesday, April 11, 2012 10:27 AM
To: Nathaniel Katin-Borland
Subject: Re: [Bug 978960] [NEW] Pasting MS Content into KARL Using IE9 Doesn't Work Very Well

We are planning to update to latest TinyMCE as part of the new UI effort. Will that be ok schedule-wise?

--Paul

On Apr 11, 2012, at 10:15 AM, Nat Katin-Borland wrote:

> Public bug reported:
>
> More and more staff are upgrading to machines with Windows 7 and IE9.
> Since this upgrade, pasting text from from content originating from MS
> tools has been noticeably worse. Specifically, extra spacing is added
> and lines of text are breaking and wrapping in bizarre ways. I know
> we were able to significantly improve cutting and pasting into IE8
> with an upgrade to TINYMCE. Can we check to see if there's a newer
> version of TINYMCE that has better support for IE9?
>
> ** Affects: karl3
> Importance: Undecided
> Status: New
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/978960
>
> Title:
> Pasting MS Content into KARL Using IE9 Doesn't Work Very Well
>
> Status in KARL3:
> New
>
> Bug description:
> More and more staff are upgrading to machines with Windows 7 and IE9.
> Since this upgrade, pasting text from from content originating from
> MS tools has been noticeably worse. Specifically, extra spacing is
> added and lines of text are breaking and wrapping in bizarre ways. I
> know we were able to significantly improve cutting and pasting into
> IE8 with an upgrade to TINYMCE. Can we check to see if there's a
> newer version of TINYMCE that has better support for IE9?
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/978960/+subscriptions

--
You received this bug notification because you are subscribed to the bug report.
https://bugs.launchpad.net/bugs/978960

Title:
  Pasting MS Content into KARL Using IE9 Doesn't Work Very Well

Status in KARL3:
  New

Bug description:
  More and more staff are upgrading to machines with Windows 7 and IE9.
  Since this upgrade, pasting text from from content originating from MS
  tools has been noticeably worse. Specifically, extra spacing is added
  and lines of text are breaking and wrapping in bizarre ways. I know
  we were able to significantly improve cutting and pasting into IE8
  with an upgrade to TINYMCE. Can we check to see if there's a newer
  version of TINYMCE that has better support for IE9?

To manage notifications about th...

[Nat Katin-Borland (nborland)]

What's the status on this? We're getting tons of complaints from users that TINYMCE doesn't work with IE9. I think we have to consider updating TINYMCE as a requirement before we go live with UX2 b/c it's really bad right now. I know we had discussed getting a new version of TINYMCE up on KARLDev, but as far as I can tell that hasn't been done. Maybe it's on a branch?

[Paul Everitt (paul-agendaless)]

It's in the same status.

We have a new TinyMCE in UX2. It's being evaluated by you and Tom primarily, so I don't know if it is considered bug free or not. We'll probably do another round of updating to get any bug fixes before we go live. We still have to wire in the Kaltura button and the image drawer, I believe, during this week.

If you'd like an independent effort to get TinyMCE out as part of UX1, we can of course work on that. Not sure the impact on the schedule. The primary issue is, Balazs runs out of Q2 budget on June 17.

[Nat Katin-Borland (nborland)]

OK. But is it on UX2 in production or on UX2 on KARLDev?

--
Nathaniel Katin-Borland
Support Specialist
Knowledge Management Initiative
KARL Support Team

Open Society Foundations - New York Office
400 West 59th Street
New York, NY 10019
Email: <email address hidden>
Phone: [phone]
http://www.soros.org/
http://www.karlproject.org

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Paul Everitt
Sent: Tuesday, June 05, 2012 2:30 PM
To: Nathaniel Katin-Borland
Subject: [Bug 978960] Re: Pasting MS Content into KARL Using IE9 Doesn't Work Very Well

It's in the same status.

We have a new TinyMCE in UX2. It's being evaluated by you and Tom primarily, so I don't know if it is considered bug free or not. We'll probably do another round of updating to get any bug fixes before we go live. We still have to wire in the Kaltura button and the image drawer, I believe, during this week.

If you'd like an independent effort to get TinyMCE out as part of UX1, we can of course work on that. Not sure the impact on the schedule. The primary issue is, Balazs runs out of Q2 budget on June 17.

--
You received this bug notification because you are subscribed to the bug report.
https://bugs.launchpad.net/bugs/978960

Title:
  Pasting MS Content into KARL Using IE9 Doesn't Work Very Well

Status in KARL3:
  New

Bug description:
  More and more staff are upgrading to machines with Windows 7 and IE9.
  Since this upgrade, pasting text from from content originating from MS
  tools has been noticeably worse. Specifically, extra spacing is added
  and lines of text are breaking and wrapping in bizarre ways. I know
  we were able to significantly improve cutting and pasting into IE8
  with an upgrade to TINYMCE. Can we check to see if there's a newer
  version of TINYMCE that has better support for IE9?

To manage notifications about this bug go to:
https://bugs.launchpad.net/karl3/+bug/978960/+subscriptions

[Paul Everitt (paul-agendaless)]

I think UX2 in production has a TinyMCE upgrade.

Any idea if the TinyMCE demo site at moxiecode does a decent job at cleaning the HTML from your version of Word?

--Paul

On Jun 5, 2012, at 2:39 PM, Nat Katin-Borland wrote:

> OK. But is it on UX2 in production or on UX2 on KARLDev?
>
> --
> Nathaniel Katin-Borland
> Support Specialist
> Knowledge Management Initiative
> KARL Support Team
>
> Open Society Foundations - New York Office
> 400 West 59th Street
> New York, NY 10019
> Email: <email address hidden>
> Phone: [phone]
> http://www.soros.org/
> http://www.karlproject.org
>
> -----Original Message-----
> From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Paul Everitt
> Sent: Tuesday, June 05, 2012 2:30 PM
> To: Nathaniel Katin-Borland
> Subject: [Bug 978960] Re: Pasting MS Content into KARL Using IE9 Doesn't Work Very Well
>
> It's in the same status.
>
> We have a new TinyMCE in UX2. It's being evaluated by you and Tom
> primarily, so I don't know if it is considered bug free or not. We'll
> probably do another round of updating to get any bug fixes before we go
> live. We still have to wire in the Kaltura button and the image drawer,
> I believe, during this week.
>
> If you'd like an independent effort to get TinyMCE out as part of UX1,
> we can of course work on that. Not sure the impact on the schedule. The
> primary issue is, Balazs runs out of Q2 budget on June 17.
>
> --
> You received this bug notification because you are subscribed to the bug report.
> https://bugs.launchpad.net/bugs/978960
>
> Title:
> Pasting MS Content into KARL Using IE9 Doesn't Work Very Well
>
> Status in KARL3:
> New
>
> Bug description:
> More and more staff are upgrading to machines with Windows 7 and IE9.
> Since this upgrade, pasting text from from content originating from MS
> tools has been noticeably worse. Specifically, extra spacing is added
> and lines of text are breaking and wrapping in bizarre ways. I know
> we were able to significantly improve cutting and pasting into IE8
> with an upgrade to TINYMCE. Can we check to see if there's a newer
> version of TINYMCE that has better support for IE9?
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/978960/+subscriptions
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/978960
>
> Title:
> Pasting MS Content into KARL Using IE9 Doesn't Work Very Well
>
> Status in KARL3:
> New
>
> Bug description:
> More and more staff are upgrading to machines with Windows 7 and IE9.
> Since this upgrade, pasting text from from content originating from MS
> tools has been noticeably worse. Specifically, extra spacing is added
> and lines of text are breaking and wrapping in bizarre ways. I know
> we were able to significantly improve cutting and pasting into IE8
> with an upgrade to TINYMCE. Can we check to see if there's a newer
> version of TINYMCE that has better support for IE9?
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/978960/+subscriptions

[Paul Everitt (paul-agendaless)]

Nat, can you confirm that this is still true in production? We updated the TinyMCE.

[Nat Katin-Borland (nborland)]

From what I can tell this is now way better after the TINYMCE upgrade. There are still some spacing issues when pasted text involves complex formatting (bullets, etc.), but for the most part there's a big improvement.