Laserjet communication error

[David Sowerby]

This was working, and there was no apparent reason for change, although updates may have been applied since printer last used

lsusb shows printer connected

HP printer driver saying it is unable to to connect to the deveice

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: cups 1.4.6-5ubuntu1.4
ProcVersionSignature: Ubuntu 2.6.38-14.58-generic-pae 2.6.38.8
Uname: Linux 2.6.38-14-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Wed Apr 11 09:35:50 2012
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
Lpstat:
 device for HP-LaserJet-Professional-P1102w: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q91FB2EPR1a
 device for Stylus-DX4800: usb://EPSON/Stylus%20DX4800
MachineType: System manufacturer System Product Name
Papersize: a4
PpdFiles:
 Stylus-DX4800: Epson Stylus DX4800 - CUPS+Gutenprint v5.2.6 Simplified
 HP-LaserJet-Professional-P1102w: HP LaserJet Pro P1102w Foomatic/foo2zjs-z2 (recommended)
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-14-generic-pae root=UUID=e0fa564a-03a1-45a1-8bd8-9afdf2e81343 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to natty on 2011-06-03 (312 days ago)
dmi.bios.date: 04/07/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2102
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5Q
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2102:bd04/07/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Pascal De Vuyst (pascal-devuyst)]

Please provide https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer and try the usb backend /dev/usb/lp0 instead of the hp(lip) one (http://foo2zjs.rkkda.com/fedora/hp1020.html). Does that work?

[David Sowerby (david-sowerby)]

hi Pascal

Sorry, I replaced this printer a long time ago, I cannot check this

On 28 April 2015 at 20:26, Pascal De Vuyst <email address hidden> wrote:

> Please provide
> https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer and try
> the usb backend /dev/usb/lp0 instead of the hp(lip) one
> (http://foo2zjs.rkkda.com/fedora/hp1020.html). Does that work?
>
> ** Changed in: cups (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/978701
>
> Title:
> Laserjet communication error
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/978701/+subscriptions
>

--
regards

David

[Pascal De Vuyst (pascal-devuyst)]

Closing then...