cups will not print to USB connected Samsung ML-4500 (with USB -> Parallel adapter)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Expired
|
High
|
Unassigned | ||
Precise |
Won't Fix
|
High
|
Unassigned |
Bug Description
I have a working parallel laser printer: Samsung ML-4500. I have connected this to my computer with a usb-to-parallel cable.
The cable is listed in as:
$ lsusb -s 005:005
Bus 005 Device 005: ID 067b:2305 Prolific Technology, Inc. PL2305 Parallel Port
Cups recognises the printer model and gnome correctly lists the printer in system-
After plugging the usb cable dmesg reports:
[ 2952.148182] usb 5-3: new full-speed USB device number 5 using ohci_hcd
[ 2952.321367] usblp0: USB Bidirectional printer dev 5 if 0 alt 1 proto 2 vid 0x067B pid 0x2305
Upon attempting to print to the device dmesg reports:
[ 2964.457576] usblp0: removed
[ 2964.479420] usblp0: USB Bidirectional printer dev 5 if 0 alt 1 proto 2 vid 0x067B pid 0x2305
[ 2965.505493] usblp0: removed
[ 2965.537417] usblp0: USB Bidirectional printer dev 5 if 0 alt 1 proto 2 vid 0x067B pid 0x2305
[ 2969.733454] usblp0: removed
(The time period between these two dmesg output snippets shows a print attempt directly after plugging the cable. The "usblp0: removed" does not appear until the print spool is actively trying to print, and thus is not a result of the hotplug event.)
Now that I have a job in the queue, cups admin screen reports that the printer is in the following state:
ML-4500 Samsung ML-4500 daniel-MS-7693 Samsung ML-4500 Foomatic/gdi (recommended) Processing - "Sending data to printer."
The printer is idle, however, and does not appear to be receiving any communication since the initial attempt at printing the job (which is also listed below):
ML-4500-3 Unknown Withheld 1k Unknown processing since Mon 19 Mar 2012 20:05:15 GMT "Sending data to printer."
The time is now 20:24, around twenty minutes since this particular test job was started and still no sign of an output. Previous jobs I have cancelled to clear the queue.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.2-8
ProcVersionSign
Uname: Linux 3.2.0-18-generic x86_64
NonfreeKernelMo
ApportVersion: 1.94.1-0ubuntu2
Architecture: amd64
CupsErrorLog:
W [19/Mar/
W [19/Mar/
W [19/Mar/
W [19/Mar/
W [19/Mar/
Date: Mon Mar 19 20:09:47 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
Lpstat: device for ML-4500: usb://Samsung/
MachineType: MSI MS-7693
Papersize: a4
PpdFiles: ML-4500: Samsung ML-4500 Foomatic/gdi (recommended)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: Upgraded to precise on 2012-03-12 (6 days ago)
dmi.bios.date: 02/16/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.5
dmi.board.
dmi.board.name: 970A-G46 (MS-7693)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: MS-7693
dmi.product.
dmi.sys.vendor: MSI
tags: | removed: verification-needed |
Can you please follow all instructions of the sections "USB printer", "CUPS error_log", and "Capturing print job data" on https:/ /wiki.ubuntu. com/DebuggingPr intingProblems. Thanks.