Installer crashed while timezone selection dialog was being displayed.

[Ruokoton]

Installer of Ubuntu 12.04 failed at the point of selecting timezone.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.9.23
ProcVersionSignature: Ubuntu 3.2.0-17.27-generic-pae 3.2.6
Uname: Linux 3.2.0-17-generic-pae i686
ApportVersion: 1.93-0ubuntu2
Architecture: i386
CasperVersion: 1.305
Date: Fri Mar 2 21:49:57 2012
InstallCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20120302)
ProcEnviron:
 LANGUAGE=
 TERM=linux
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with the disk to which you are trying to install Ubuntu. I'd recommend performing a back up of your existing operating system and then investigating the situation. Measures you might take include checking cable connections for your disks and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

[Ruokoton (uborealis)]

I did install Ubuntu 11.10 back on the same HW without a problem and I am using it daily without any problems. The hardrive is IBM SDD drive.

12.04 also had hard time downloading the 11.10 image without crc errors and in the end I used other computer to do it.

 I can boot to 12.04 from USB stick and do tests. Any suggestions on what to run?

[Ruokoton (uborealis)]

Here are smartctl results when run on Ubuntu 11.10 - they don't seem to indicate any HW problem:

****

Long selftest:

smartctl 5.41 2011-06-09 r3365 [i686-linux-3.0.0-16-generic] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF READ SMART DATA SECTION ===
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 500 -

*****

SMART information:

smartctl 5.41 2011-06-09 r3365 [i686-linux-3.0.0-16-generic] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model: MCCOE64GEMPP
Serial Number: SE923B5130
Firmware Version: 2.9.03
User Capacity: 60 011 642 880 bytes [60,0 GB]
Sector Size: 512 bytes logical/physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 7
ATA Standard is: ATA/ATAPI-7 T13 1532D revision 4a
Local Time is: Wed Mar 7 07:57:14 2012 EET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
     was never started.
     Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
     without error or no self-test has ever
     been run.
Total time to complete Offline
data collection: ( 120) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
     Auto Offline data collection on/off support.
     Suspend Offline collection upon new
     command.
     Offline surface scan supported.
     Self-test supported.
     No Conveyance Self-test supported.
     Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
     power-saving mode.
     Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
     General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 15) minutes.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate 0x000f 099 099 051 Pre-fail Always - 0
  5 Reallocated_Sector_Ct 0x0007 094 094 001 Pre-fail Always - 4096 (0, 13)
  9 Power_On_Hours 0x0033 099 099 000 Pre-fail Always - 500
 12 Power_Cycle_Count 0x0033 099 099 000 Pre-fail Always - 176
184 End-to-End_Error 0x0033 099 099 000 Pre-fail Always - 0
187 Reported_Uncorrect 0x0033 100 100 000 Pre-fail Always - 0
188 Command_Timeout 0x0033 099 099 000 Pre-fail A...

[Jean-Baptiste Lallement (jibel)]

The message from the bot was misleading, from syslog the error was from the USB drive (sdb) not the internal one

---
Mar 2 19:49:48 ubuntu kernel: [ 236.533551] FAT-fs (sdb1): error, fat_get_cluster: invalid cluster chain (i_pos 510340)
---

Could you try with another usb stick or create it again and see if that fixes your problem ?

[Ruokoton (uborealis)]

As I had just installed the 11.10 using the same USB stick with success, instead of getting another stick I just reloaded the most recent 12.04 installer image made a startup disk and what do you know: the problem(s) are gone now - not sure what has changed, but this bug can be closed.