[apport] restricted-manager crashed with ImportError in <module>()

[Piotr Gaczkowski]

Binary package hint: restricted-manager

$ restricted-manager
GTK Accessibility Module initialized
Traceback (most recent call last):
  File "/usr/bin/restricted-manager", line 49, in <module>
    import RestrictedManager
ImportError: No module named RestrictedManager

AMD64 here

ProblemType: Crash
Architecture: amd64
Date: Mon Mar 19 19:03:55 2007
DistroRelease: Ubuntu 7.04
ExecutablePath: /usr/bin/restricted-manager
InterpreterPath: /usr/bin/python2.5
Package: restricted-manager 0.10
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/restricted-manager
ProcCwd: /home/doomhammer/betka
ProcEnviron:
 SHELL=/bin/bash
 PATH=/home/doomhammer/.local/bin:/home/doomhammer/.local/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games
 LANG=pl_PL.UTF-8
PythonArgs: ['/usr/bin/restricted-manager']
SourcePackage: restricted-manager
Traceback:
 Traceback (most recent call last):
   File "/usr/bin/restricted-manager", line 49, in <module>
     import RestrictedManager
 ImportError: No module named RestrictedManager
Uname: Linux quentin 2.6.20-11-generic #2 SMP Thu Mar 15 03:43:56 UTC 2007 x86_64 GNU/Linux

[Martin Pitt (pitti)]

Did you try this during an upgrade? Does it still happen now?

If so, please try if

  sudo apt-get install -f

repairs it (it cleans up after a failed distribution upgrade).

[Piotr Gaczkowski (doomhammer)]

ey-oop! Happens still.

[Martin Pitt (pitti)]

Please give me the output of

 dpkg -s restricted-manager
 ls -l /usr/lib/python2.5/site-packages/RestrictedManager/

[Piotr Gaczkowski (doomhammer)]

$ dpkg -s restricted-manager
Package: restricted-manager
Status: install ok installed
Priority: optional
Section: admin
Installed-Size: 272
Maintainer: Martin Pitt <email address hidden>
Architecture: all
Version: 0.11
Depends: python, python-central (>= 0.5.8), python-notify (>= 0.1.1-0ubuntu2), python-glade2, python-xdg, x11-common (>= 7.2-0ubuntu6), synaptic
Conffiles:
 /etc/xdg/autostart/restricted-manager.desktop 2df3b734e78d714e8d2c95a3d496c910
Description: manage non-free hardware drivers
 Restricted Manager provides a Gnome user interface for configuring
 non-free hardware drivers, such as the Nvidia and ATI fglrx X.org
 and various Wireless LAN kernel modules.
Python-Version: current

$ ls -l /usr/lib/python2.5/site-packages/RestrictedManager/
ls: /usr/lib/python2.5/site-packages/RestrictedManager/: No such file or directory

[Martin Pitt (pitti)]

Ah, so it seems that python-central didn't install the links correctly. Can you please give me the output of

  sudo pycentral -v pkginstall restricted-manager
  ls -l /usr/lib/python*/site-packages/RestrictedManager/

[Piotr Gaczkowski (doomhammer)]

$ sudo pycentral -v pkginstall restricted-manager
pycentral: pycentral -v pkginstall restricted-manager
pycentral: avail=['2.4', '2.5'], pkg=current, install=[]
pycentral: install package restricted-manager
$ ls -l /usr/lib/python*/site-packages/RestrictedManager/
ls: /usr/lib/python*/site-packages/RestrictedManager/: No such file or directory

[Martin Pitt (pitti)]

This seems to affect an awful lot of people. Matthias, do you have an idea about that one?

[Matthias Klose (doko)]

please could you run

 - pyversions -vs
 - pyversions -vd

and report the results?

[Matthias Klose (doko)]

> pycentral: avail=['2.4', '2.5'], pkg=current, install=[]

somehow pycentral thinks it doesn't have any python version where the package needs installation.

could you run
  - apt-cache show restricted-manager
  - ls -l /usr/bin/python

[mneagul (mneagul)]

In my case:

  `pyversions -vs`:
     2.4 2.5

   `pyversions -vd`:
     in/python2.5

    `apt-cache show restricted-manager`:
Package: restricted-manager
Priority: optional
Section: admin
Installed-Size: 292
Maintainer: Martin Pitt <email address hidden>
Architecture: all
Version: 0.14
Depends: python, python-central (>= 0.5.8), python-notify (>= 0.1.1-0ubuntu2), python-glade2, python-xdg, x11-common (>= 7.2-0ubuntu6), synaptic
Filename: pool/main/r/restricted-manager/restricted-manager_0.14_all.deb
Size: 25906
MD5sum: d53e2fa7e18a0622ce24a1bfbb2c481c
SHA1: 050a151c23c2a9ce681884e952719869398bd719
SHA256: d0fb78a3f22dc58072394555cce4b8aec78be6d5354d89c7bdba5d0e495204de
Description: manage non-free hardware drivers
 Restricted Manager provides a Gnome user interface for configuring
 non-free hardware drivers, such as the Nvidia and ATI fglrx X.org
 and various Wireless LAN kernel modules.
Python-Version: current
Bugs: mailto:<email address hidden>
Origin: Ubuntu
Task: ubuntu-desktop, edubuntu-desktop, xubuntu-desktop

  `ls -l /usr/bin/python`:
     lrwxrwxrwx 1 root root 18 2007-03-18 02:04 /usr/bin/python -> /usr/bin/python2.5

[Gons (pistacholibre)]

$ pyversions -vs
2.4 2.5
$ pyversions -vd
2.5

2007/3/29, Matthias Klose <email address hidden>:
>
> please could you run
>
> - pyversions -vs
> - pyversions -vd
>
> and report the results?
>
> --
> [apport] restricted-manager crashed with ImportError in <module>()
> https://launchpad.net/bugs/93795
>

[revslowmo (revslowmo)]

slowmo@tamale:~$ pyversions -vs
2.4 2.5
slowmo@tamale:~$ pyversions -vd
2.5

[Matthias Klose (doko)]

sorry, forgot to ask, if this problem is still reproducible on your system. the command output doesn't help, if the package is already sucessfully installed.

[DannyBZR (dannybzr)]

Seems to have only happened then once...

On 31/03/07, Matthias Klose <email address hidden> wrote:
>
> sorry, forgot to ask, if this problem is still reproducible on your
> system. the command output doesn't help, if the package is already
> sucessfully installed.
>
> --
> [apport] restricted-manager crashed with ImportError in <module>()
> https://launchpad.net/bugs/93795
>

--
Daniel

[revslowmo (revslowmo)]

Matthias Klose wrote:
> sorry, forgot to ask, if this problem is still reproducible on your
> system. the command output doesn't help, if the package is already
> sucessfully installed.
>
>

I can no longer reproduce the problem. I have just done a apt-get
upgrade so everything seems to be working... Atleast on my side.

[Piotr Gaczkowski (doomhammer)]

$ pyversions -vs
2.4 2.5
$ pyversions -vd
in/python2.5

Now and the crap works. service-discovery though doesn't.

[Martin Pitt (pitti)]

NB that current feisty's restricted-manager hacks around the problem by not using the pycentral symlinking infrastructure, so r-m cannot be used as a test case for this any more.

[Matthias Klose (doko)]

> `ls -l /usr/bin/python`:
> lrwxrwxrwx 1 root root 18 2007-03-18 02:04 /usr/bin/python -> /usr/bin/python2.5

this symlink was never installed by a system package in this form. we do not support user-modified systems.

[Marc66thomas (marcmmtthomas)]

Thank you for the note.
I dont know what I installed out side of adobe flash player plug in
Thanks

On 10/3/07, Matthias Klose <email address hidden> wrote:
> > `ls -l /usr/bin/python`:
> > lrwxrwxrwx 1 root root 18 2007-03-18 02:04 /usr/bin/python -> /usr/bin/python2.5
>
> this symlink was never installed by a system package in this form. we do
> not support user-modified systems.
>
> --
> [apport] restricted-manager crashed with ImportError in <module>()
> https://bugs.launchpad.net/bugs/93795
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>

--
MT

Marc Thomas
213.291.1881 (rings my cell and land line LA)
206.387.3865 (rings my cell and land line) for Seattle folks, use this first
323.606.1363 (for text messages to my cell)
<email address hidden>

[akira (akira.spb)]

You welcome.
--
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[Alien (v-mihail)]

I'm using Kubuntu 7.10 (just installed) and i have the same bug.

[Matthias Klose (doko)]

closing this report; rationale given in
https://bugs.edge.launchpad.net/ubuntu/+source/python-central/+bug/93795/comments/19

Apparently many users did change this symlink on their own (before Ubuntu did switch from 2.4 to 2.5); we cannot support such modified systems.