install crash

Bug #937393 reported by Roy Hensley
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

This crash was an 11.04 to 11.10 upgrade crash.

The upgrade from 11.04 to 11.10 crashed first, and rendered the system compromised. Specifically, my /home directories were "gone" and I couldn't login with the GUI.

I was able to decrypt my user data using the shell in recovery mode, then I proceeded to reinstall 11.10. Since program data was intact, I selected the option to do 11.10 to 11.10 rather than wipe the old install and reinstall.

The crash happened right after the installer reported that a vmware file didn't match (between the 11.10 DVD ROM and the old installation). I told it to retry, it appeared to be proceeding normally once more, then BOOM (crash).

Perhaps my hard drive is bad, though it checked out ok before I did this install. Or perhaps the DVD has errors, though it did verify cleanly after writing in a different machine. Or perhaps there is actually a bug in the installer.

Best regards,
-r

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: ubiquity 2.8.7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
CasperVersion: 1.287
Date: Mon Feb 20 20:08:57 2012
LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
ProcEnviron:
 LANGUAGE=
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Roy Hensley (roy-a-hensley) wrote :
Revision history for this message
Paolo Rotolo (paolorotolo) wrote :

Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!

description: updated
Changed in ubiquity (Ubuntu):
status: New → Confirmed
Revision history for this message
dino99 (9d9) wrote :

This version has expired for some time

Changed in ubiquity (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Roy Hensley (roy-a-hensley) wrote : Re: [Bug 937393] Re: install crash

Yes. I reported it 3.5 years ago!
 On Jul 20, 2015 8:51 AM, "dino99" <email address hidden> wrote:

> This version has expired for some time
>
> ** Changed in: ubiquity (Ubuntu)
> Status: Confirmed => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/937393
>
> Title:
> install crash
>
> Status in ubiquity package in Ubuntu:
> Invalid
>
> Bug description:
> This crash was an 11.04 to 11.10 upgrade crash.
>
> The upgrade from 11.04 to 11.10 crashed first, and rendered the system
> compromised. Specifically, my /home directories were "gone" and I
> couldn't login with the GUI.
>
> I was able to decrypt my user data using the shell in recovery mode,
> then I proceeded to reinstall 11.10. Since program data was intact, I
> selected the option to do 11.10 to 11.10 rather than wipe the old
> install and reinstall.
>
> The crash happened right after the installer reported that a vmware
> file didn't match (between the 11.10 DVD ROM and the old
> installation). I told it to retry, it appeared to be proceeding
> normally once more, then BOOM (crash).
>
> Perhaps my hard drive is bad, though it checked out ok before I did
> this install. Or perhaps the DVD has errors, though it did verify
> cleanly after writing in a different machine. Or perhaps there is
> actually a bug in the installer.
>
> Best regards,
> -r
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: ubiquity 2.8.7
> ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
> Uname: Linux 3.0.0-12-generic x86_64
> ApportVersion: 1.23-0ubuntu3
> Architecture: amd64
> CasperVersion: 1.287
> Date: Mon Feb 20 20:08:57 2012
> LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
> ProcEnviron:
> LANGUAGE=
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SourcePackage: ubiquity
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/937393/+subscriptions
>

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