Thunderbird fails to initialise properly and reports exception
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
thunderbird (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
When starting Thunderbird, I end up with a window that is only partially drawn (see attached screenshot) and completely un-responsive. When starting from the command line, I get the following output:
-- Exception object --
+ QueryInterface (function) 3 lines
+ message (string) 'Component returned failure code: 0x80570016 (NS_ERROR_
+ result (number) 2153185302
+ name (string) 'NS_ERROR_
+ filename (string) 'chrome:
+ lineNumber (number) 109
+ columnNumber (number) 0
+ location (object) JS frame :: chrome:
+ inner (object) null
+ data (object) null
+ initialize (function) 3 lines
*
Note that this issue only started appearing after the package updates done on 16 Feb 2012.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 11.0~b2+
ProcVersionSign
Uname: Linux 3.2.0-16-generic x86_64
AddonCompatChec
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
BuildID: 20120216214806
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf2620000 irq 52'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:14f1506e,
Controls : 27
Simple ctrls : 9
Card29.Amixer.info:
Card hw:29 'ThinkPadEC'
Mixer name : 'ThinkPad EC (unknown)'
Components : ''
Controls : 1
Simple ctrls : 1
Card29.
Simple mixer control 'Console',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Channel: beta
Date: Fri Feb 17 12:17:10 2012
ForcedLayersAccel: False
IfupdownConfig:
auto lo
iface lo inet loopback
IncompatibleExt
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
IpRoute:
default via 192.168.0.1 dev wlan0 proto static
10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1
169.254.0.0/16 dev wlan0 scope link metric 1000
192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.4 metric 2
Prefs:
places.
extensions.
network.
places.
places.
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=
RunningIncompat
SourcePackage: thunderbird
UpgradeStatus: Upgraded to precise on 2012-02-11 (5 days ago)
dmi.bios.date: 06/20/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8MET22WW (1.22 )
dmi.board.
dmi.board.name: 12942NG
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 12942NG
dmi.product.
dmi.sys.vendor: LENOVO
Status changed to 'Confirmed' because the bug affects multiple users.