Activity log for bug #934155

Date Who What changed Old value New value Message
2012-02-17 12:21:31 Bruno Girin bug added bug
2012-02-17 12:21:31 Bruno Girin attachment added Mozilla Thunderbird_009.jpeg https://bugs.launchpad.net/bugs/934155/+attachment/2748539/+files/Mozilla%20Thunderbird_009.jpeg
2012-02-17 12:22:42 Bruno Girin description When starting Thunderbird, I end up with a window that is only partially drawn (see attached screenshot) and completely un-responsive. When starting from the command line, I get the following output: -- Exception object -- + QueryInterface (function) 3 lines + message (string) 'Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]' + result (number) 2153185302 + name (string) 'NS_ERROR_XPC_GS_RETURNED_FAILURE' + filename (string) 'chrome://messenger/content/search.xml' + lineNumber (number) 109 + columnNumber (number) 0 + location (object) JS frame :: chrome://messenger/content/search.xml :: :: line 109 + inner (object) null + data (object) null + initialize (function) 3 lines * ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: thunderbird 11.0~b2+build2-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-16.25-generic 3.2.6 Uname: Linux 3.2.0-16-generic x86_64 AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.91-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: bruno 2092 F.... pulseaudio BuildID: 20120216214806 Card0.Amixer.info: Card hw:0 'PCH'/'HDA Intel PCH at 0xf2620000 irq 52' Mixer name : 'Intel CougarPoint HDMI' Components : 'HDA:14f1506e,17aa21e8,00100002 HDA:80862805,80860101,00100000' Controls : 27 Simple ctrls : 9 Card29.Amixer.info: Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown' Mixer name : 'ThinkPad EC (unknown)' Components : '' Controls : 1 Simple ctrls : 1 Card29.Amixer.values: Simple mixer control 'Console',0 Capabilities: pswitch pswitch-joined penum Playback channels: Mono Mono: Playback [on] Channel: beta Date: Fri Feb 17 12:17:10 2012 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback IncompatibleExtensions: EDS Contact Integration - ID=edsintegration@mozilla.com, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901) IpRoute: default via 192.168.0.1 dev wlan0 proto static 10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.4 metric 2 Prefs: places.database.lastMaintenance - 1329166842 extensions.lastAppVersion - 11.0 network.cookie.prefsMigrated - true places.history.expiration.transient_optimal_database_size - 167772160 places.history.expiration.transient_current_max_pages - 104858 ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=11.0/20120216214806 RunningIncompatibleAddons: True SourcePackage: thunderbird UpgradeStatus: Upgraded to precise on 2012-02-11 (5 days ago) dmi.bios.date: 06/20/2011 dmi.bios.vendor: LENOVO dmi.bios.version: 8MET22WW (1.22 ) dmi.board.asset.tag: Not Available dmi.board.name: 12942NG dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr8MET22WW(1.22):bd06/20/2011:svnLENOVO:pn12942NG:pvrThinkPadX1:rvnLENOVO:rn12942NG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 12942NG dmi.product.version: ThinkPad X1 dmi.sys.vendor: LENOVO When starting Thunderbird, I end up with a window that is only partially drawn (see attached screenshot) and completely un-responsive. When starting from the command line, I get the following output: -- Exception object -- + QueryInterface (function) 3 lines + message (string) 'Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]' + result (number) 2153185302 + name (string) 'NS_ERROR_XPC_GS_RETURNED_FAILURE' + filename (string) 'chrome://messenger/content/search.xml' + lineNumber (number) 109 + columnNumber (number) 0 + location (object) JS frame :: chrome://messenger/content/search.xml :: :: line 109 + inner (object) null + data (object) null + initialize (function) 3 lines * Note that this issue only started appearing after the package updates done on 16 Feb 2012. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: thunderbird 11.0~b2+build2-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-16.25-generic 3.2.6 Uname: Linux 3.2.0-16-generic x86_64 AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.91-0ubuntu1 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: bruno 2092 F.... pulseaudio BuildID: 20120216214806 Card0.Amixer.info:  Card hw:0 'PCH'/'HDA Intel PCH at 0xf2620000 irq 52'    Mixer name : 'Intel CougarPoint HDMI'    Components : 'HDA:14f1506e,17aa21e8,00100002 HDA:80862805,80860101,00100000'    Controls : 27    Simple ctrls : 9 Card29.Amixer.info:  Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown'    Mixer name : 'ThinkPad EC (unknown)'    Components : ''    Controls : 1    Simple ctrls : 1 Card29.Amixer.values:  Simple mixer control 'Console',0    Capabilities: pswitch pswitch-joined penum    Playback channels: Mono    Mono: Playback [on] Channel: beta Date: Fri Feb 17 12:17:10 2012 ForcedLayersAccel: False IfupdownConfig:  auto lo  iface lo inet loopback IncompatibleExtensions: EDS Contact Integration - ID=edsintegration@mozilla.com, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901) IpRoute:  default via 192.168.0.1 dev wlan0 proto static  10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1  169.254.0.0/16 dev wlan0 scope link metric 1000  192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.4 metric 2 Prefs:  places.database.lastMaintenance - 1329166842  extensions.lastAppVersion - 11.0  network.cookie.prefsMigrated - true  places.history.expiration.transient_optimal_database_size - 167772160  places.history.expiration.transient_current_max_pages - 104858 ProcEnviron:  LANGUAGE=en_GB:en  PATH=(custom, no user)  LANG=en_GB.UTF-8  SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=11.0/20120216214806 RunningIncompatibleAddons: True SourcePackage: thunderbird UpgradeStatus: Upgraded to precise on 2012-02-11 (5 days ago) dmi.bios.date: 06/20/2011 dmi.bios.vendor: LENOVO dmi.bios.version: 8MET22WW (1.22 ) dmi.board.asset.tag: Not Available dmi.board.name: 12942NG dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr8MET22WW(1.22):bd06/20/2011:svnLENOVO:pn12942NG:pvrThinkPadX1:rvnLENOVO:rn12942NG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 12942NG dmi.product.version: ThinkPad X1 dmi.sys.vendor: LENOVO
2012-02-17 13:24:15 Launchpad Janitor thunderbird (Ubuntu): status New Confirmed
2012-02-18 10:00:20 Bruno Girin thunderbird (Ubuntu): status Confirmed Fix Released