Incorrect Flash Player version

Bug #933509 reported by Gary D
0
This bug affects 2 people
Affects Status Importance Assigned to Milestone
flashplugin-nonfree (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

start:
In firefox, I click Tools / Addons / and it reports I have shockwave flash 10.1.
Then, I click on "Check to see if your plugins are out of date". Flash 10.1 shows as out of date.
I click the Update button which takes me to an Adobe page which says "Adobe Flash Player version 11.1.102.62" is current; please do an update.
I select "APT for Ubuntu", and click the Download button, which redirects me to Ubuntu Software Center.
After waiting a long time watching the icon rotate, I give up, and click on "All Software", and search for "flash".
It turns up title "Adobe Flash Plugin 10" subtitled "Adobe Flash Player plugin version 11" [ ok, which is correct? ]
I removed the version that was there [ verson 10.1 ].
I installed the current version. I check the "more info" button, and it says it was installed today.

goto start

Apparently the software center is still installing an out-of-date version of adobe flash player.

I'm on Ubuntu 11.10

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/933509/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

I cannot see this error on software center or synaptic, have you got automatic updates disabled?
---
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Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Gary D (gmd3006) wrote : Re: [Bug 933509] Re: Incorrect Flash Player version

Thank you for looking at this for me!!

I do have automatic updates enabled, and it appears to be working because I get updates a couple of times a week.  I always accept them.  If I run update manager, this update does not show as a pending update.  It's only when I check on the status of the addons within Firefox that I get this message.

Gary Distefano

--- On Fri, 2/17/12, Fabio Marconi <email address hidden> wrote:

From: Fabio Marconi <email address hidden>
Subject: [Bug 933509] Re: Incorrect Flash Player version
To: <email address hidden>
Date: Friday, February 17, 2012, 3:42 PM

I cannot see this error on software center or synaptic, have you got automatic updates disabled?
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

** Changed in: ubuntu
       Status: New => Incomplete

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report.
https://bugs.launchpad.net/bugs/933509

Title:
  Incorrect Flash Player version

Status in Ubuntu:
  Incomplete

Bug description:
  start:
  In firefox, I click Tools / Addons /  and it reports I have shockwave flash 10.1.
  Then, I click on "Check to see if your plugins are out of date".  Flash 10.1 shows as out of date.
  I click the Update button which takes me to an Adobe page which says "Adobe Flash Player version 11.1.102.62" is current; please do an update.
  I select "APT for Ubuntu", and click the Download button, which redirects me to Ubuntu Software Center.
  After waiting a long time watching the icon rotate, I give up, and click on "All Software", and search for "flash".
  It turns up title  "Adobe Flash Plugin 10" subtitled "Adobe Flash Player plugin version 11" [ ok, which is correct? ]
  I removed the version that was there [ verson 10.1 ].
  I installed the current version.  I check the "more info" button, and it says it was installed today.

  goto start

  Apparently the software center is still installing an out-of-date
  version of adobe flash player.

  I'm on Ubuntu 11.10

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affects: ubuntu → flashplugin-nonfree (Ubuntu)
Changed in flashplugin-nonfree (Ubuntu):
status: Incomplete → New
Revision history for this message
Felix Kuehling (felix-kuehling) wrote :

I have the same problem. The Shockwave flash 10.1 plugin is actually gnash. The Adobe flash plugin doesn't show up in Firefox at all.

I found that running "update-alternatives --config mozilla-flashplugin" can fix the problem by switching the flashplugin alternative from gnash back to the Adobe flash plugin. Something must have gone wrong with the automatic setting of the alternative on the last update.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in flashplugin-nonfree (Ubuntu):
status: New → Confirmed
Revision history for this message
Micah Gersten (micahg) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 830173, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

Revision history for this message
Felix Kuehling (felix-kuehling) wrote :

I don't think this is the same as bug#830173. The complaint with 830173 is about the naming of the Gnash flash plugin and/or confusing update messages.

My complaint is that my flash plugin alternative changed automatically after a flashplugin-installer update. I didn't even know I had an alternative flash plugin unstalled without some serious digging. The end user impact for me is an unexplained and severe loss in functionality.

I believe the solution for this bug would involve a change to how the mozilla-flashplugin alternative is handled. Obviously such a change would do nothing for bug#830173.

Revision history for this message
Gary D (gmd3006) wrote :

I agree that the root cause of the problem I reported in this bug report is the same as what causes the troubles in Bug #830173.
I reported some further findings there.

Revision history for this message
Bernhard74623 (bernhard-6) wrote :

I had the same problem on an Ubuntu 11.10 installation occurring some days ago. In Ubuntu software center the flash plugin was titled "Adobe Flash Plugin 10" and subtitled "Adobe Flash Player plugin version 11".
My workaround was to use synaptic to install adobe-flashplugin which replaced the formerly installed adobe-flashplugin:i386. I don't know why and how this 32bit software was installed on my 64bit system...

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