[ooo-build] [hardy] OpenOffice Impress large ppt file takes huge amount of ram and time to open

[Noel Scerri]

The procedure is to just try to open the file.

[Brian Murray (brian-murray)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. With which version of Ubuntu did you notice this issue? Thanks in advance.

[Noel Scerri (nscerri)]

Dear Brian Murray

The version is Ubuntu Edgy Eft 6.10

Thank you and Best Regards,

Noel.

On 12/03/07, Brian Murray <email address hidden> wrote:
>
> Thanks for taking the time to report this bug and helping to make Ubuntu
> better. With which version of Ubuntu did you notice this issue? Thanks
> in advance.
>
> ** Changed in: Ubuntu
> Sourcepackagename: None => openoffice.org
> Assignee: (unassigned) => Brian Murray
> Status: Unconfirmed => Needs Info
>
> --
> I have this ppt file in powerpoint that cannot be opened.
> https://launchpad.net/bugs/91723
>

[Chris Burgan (cburgan)]

Tested in Dapper, Edgy and Feisty.
All 3 would hang while trying to open the file.

[Noel Scerri (nscerri)]

Hi Chris Burgan,

Thank you for your time to test it. This file opens in Microsoft Powerpoint and even on openoffice (the windows version).

There must be something wrong...

Noel Scerri
<email address hidden>

[Brian Murray (brian-murray)]

I have reproduced this on Feisty. My system is currently hung trying to open the file. I'll let it keep running and see what happens.

[Brian Murray (brian-murray)]

I'm not really clear on what is happening but it is still trying to open the file. Here is part of a strace of the process:

access("/tmp/svmg1.tmp/sv8kc.tmp", F_OK) = 0
lstat("/tmp/svmg1.tmp/sv8kc.tmp", {st_mode=S_IFREG|0600, st_size=35507, ...}) = 0
stat("/tmp/svmg1.tmp/sv8kc.tmp", {st_mode=S_IFREG|0600, st_size=35507, ...}) = 0
open("/tmp/svmg1.tmp/sv8kc.tmp", O_RDONLY) = 47
read(47, "VCLMTF\1\0001\0\0\0\0\0\0\0\1\0\33\0\0\0\0\0\0\0\0\0\0"..., 32000) = 32000
stat("/tmp/svmg1.tmp/sv8ke.tmp", {st_mode=S_IFREG|0600, st_size=0, ...}) = 0
open("/tmp/svmg1.tmp/sv8ke.tmp", O_RDWR) = 48
fcntl(48, F_SETLK, {type=F_WRLCK, whence=SEEK_SET, start=0, len=0}) = 0
lseek(48, 0, SEEK_SET)

[Brian Murray (brian-murray)]

It opened for me a after approximately 1.5 hours.

[Noel Scerri (nscerri)]

hmmmm... it is a bit strange! Have you any idea what caused the delay?

[Matthias Klose (doko)]

Chris, Brian, please could you forward this to upstream after checking an upstream build?

Thanks, Matthias

[Chris Burgan (cburgan)]

Filed opened instantly using the latest release candidate of 2.2 from their website. Doesn't appear to be an upstream issue.

[Dima Ryazanov (dima-gmail)]

Could this be related to bug 91759?
If I try to open a PowerPoint file with an embedded Excel graph, it freezes - but opens the file after a while (15-20 min.)

[El Viejo Lobo (yigal-lupo)]

OK we have a problem with opening ppt file. I had it to day on Feisty and Ooo 2.2 with a ppt file that came from a windows PC .
What I can do? can I go back to the older Open Office or to Edgy?

[Brian Murray (brian-murray)]

Confirmed using openoffice.org version 2.2.1~rc1-1 from on Debian sid.

[Brett Alton (brett-alton-deactivatedaccount)]

Confirmed using openoffice.org version 2.2.1-2ubuntu1 from on Ubuntu Gusty (2007-07-08).

How would you propose running a stack trace?

[josevillavi85 (josevillavi85)]

same problem here, using openoffice.org 2.3.0~src680m224-1ubuntu2

[Chris Cheney (ccheney)]

It loads for me but consumes a very large amount of memory and takes a while to do so. This issue at least at the surface level seems somewhat similar to bug #148148 in that both are large files 3MB+ and both take a huge amount of memory to load and a long time to display as well.

Chris

30648 ccheney 15 0 742m 178m 71m S 3 8.8 1:05.08 soffice.bin

[Chris Cheney (ccheney)]

Oh I forgot to mention how long it took for it to open for me. It took 69s which is a lot faster than for Brian at 1.5h so perhaps OpenOffice 2.3.0 now loads the file faster. Or it may be due to the amount of ram/swapping that it may take on some people's machines. I have 2GB of ram on my machine.

Chris

[Noel Scerri (nscerri)]

Still slow compared to Powerpoint. I will check it out again with Ubuntu
7.10 and let you know. I have a P4 3GHZ HT 2048MB Ram.

On 21/10/2007, Chris Cheney <email address hidden> wrote:
>
> It loads for me but consumes a very large amount of memory and takes a
> while to do so. This issue at least at the surface level seems somewhat
> similar to bug #148148 in that both are large files 3MB+ and both take a
> huge amount of memory to load and a long time to display as well.
>
> Chris
>
> 30648 ccheney 15 0 742m 178m 71m S 3 8.8 1:05.08 soffice.bin
>
> ** Changed in: openoffice.org (Ubuntu)
> Importance: High => Low
>
> ** Summary changed:
>
> - I have this ppt file in powerpoint that cannot be opened.
> + OpenOffice Impress large ppt file takes huge amount of ram and time to
> open
>
> --
> OpenOffice Impress large ppt file takes huge amount of ram and time to
> open
> https://bugs.launchpad.net/bugs/91723
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Brett Alton (brett-alton-deactivatedaccount)]

P4 640 (3.2GHz), OCZ 3GB 4-4-4-12 @ 667MHz, 250GB WD SATA-150, nVidia GeForce 6800 (256MB), etc.

I don't think these numbers mean much, but I like statistics too:

$ time ooffice -writer AGM\ Presentation\ Local\ Markets\ 2007.ppt

real 3m41.495s
user 0m0.176s
sys 0m0.160s

I've yet to test this file with OpenOffice.org in Windows and Microsoft PowerPoint in Windows but will report back as soon as I do.

I think the best thing to do would be report this upstream. I hope someone has and just hasn't added it to the bug report...

[Noel Scerri (nscerri)]

Hi, I checked it out again. There is a big improvement in time although
still slow. It took 2mins 56 seconds to open the file.

Then I tried to save it to OpenOffice format and it crashed!!!

Can you please try it out yourself to check if this happens to you as well?

Cheers.

Noel

On 21/10/2007, Noel Scerri <email address hidden> wrote:
>
> Still slow compared to Powerpoint. I will check it out again with Ubuntu
> 7.10 and let you know. I have a P4 3GHZ HT 2048MB Ram.
>
> On 21/10/2007, Chris Cheney <email address hidden> wrote:
> >
> > It loads for me but consumes a very large amount of memory and takes a
> > while to do so. This issue at least at the surface level seems somewhat
> > similar to bug #148148 in that both are large files 3MB+ and both take a
> >
> > huge amount of memory to load and a long time to display as well.
> >
> > Chris
> >
> > 30648 ccheney 15 0 742m 178m 71m S 3 8.8 1:05.08 soffice.bin
> >
> > ** Changed in: openoffice.org (Ubuntu)
> > Importance: High => Low
> >
> > ** Summary changed:
> >
> > - I have this ppt file in powerpoint that cannot be opened.
> > + OpenOffice Impress large ppt file takes huge amount of ram and time to
> > open
> >
> > --
> > OpenOffice Impress large ppt file takes huge amount of ram and time to
> > open
> > https://bugs.launchpad.net/bugs/91723
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
>
>

[Chris Cheney (ccheney)]

Yes I can confirm the crash when trying to save the document to OpenOffice format.

Chris

[Chris Cheney (ccheney)]

Confirmed on openoffice.org 1:2.4.0~rc2-1ubuntu3 but not on the upstream 2.4.0~rc2. So it is either due to ooo-build change or java/compilation issue.

[Michael McDonald (mikencolleen)]

I'm not sure if this is the same problem. The attached file opens OK in edit mode, but the slideshow consumes all available RAM and swap space. (Slideshow is fine under MS Windows XP and Open Office 2.3.1, so it appears to be an Ubuntu/Linux issue)

Running Ubuntu 7.10 and Open Office 1:2.3.0-1ubuntu5.3

[Michael McDonald (mikencolleen)]

Just tested in Ubunutu 8.04 and Open Office 2.4 It was fine. Looks like problem has been fixed with new releases.

[nanog (sorenimpey)]

This bug is not yet fixed. Has a fix been released?

I can reproduce this on multiple ubuntu hardy installations. I also question the priority as it makes the ubuntu open office package unuseable for us.

~$ dpkg -l openoffice.org
ii openoffice.org 1:2.4.1-1ubunt OpenOffice.org Office suite

$ uname -a
Linux 2.6.24-19-generic #1 SMP Fri Jul 11 21:01:46 UTC 2008 x86_64 GNU/Linux

~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 8.04.1
Release: 8.04
Codename: hardy

[Chris Cheney (ccheney)]

nanog,

Please file a new bug report if you haven't already with the file that exhibits the problem attached to the launchpad bug report.

Thanks,

Chris