last cups udate wreaks havoc with inkscape printout

Bug #916895 reported by marcus aurelius
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

i'm using inkscape 0.47-2, the official version in the ubuntu repositories.

1. pages are printed out as a solid black image, that is, the entire page is black
2. lines drawn with the calligraphic pen and lines drawn off horizontal and off vertical are seen in print preview and PDF files as a thick bar

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cups 1.4.3-1ubuntu1.5
ProcVersionSignature: Ubuntu 2.6.32-37.81-generic 2.6.32.49+drm33.21
Uname: Linux 2.6.32-37-generic i686
Architecture: i386
Date: Sun Jan 15 12:22:43 2012
InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1)
Lpstat:
 device for PDF: cups-pdf:/
 device for Photosmart-C3100-series: hp:/usb/Photosmart_C3100_series?serial=MY66UC514104KV
 device for Photosmart_5510: hp:/net/Photosmart_5510_series?zc=HP01DE9F
MachineType: LENOVO 07612BU
Papersize: letter
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
PpdFiles:
 Photosmart_5510: HP Photosmart 5510 Series, hpcups 3.11.12
 PDF: Generic CUPS-PDF Printer
 Photosmart-C3100-series: HP Photosmart c3100 Series hpijs, 3.10.2
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-37-generic root=UUID=495aa981-c3a5-4a29-84dc-a6924f007e43 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 09/07/2006
dmi.bios.vendor: LENOVO
dmi.bios.version: 60ET18WW (1.05)
dmi.board.name: HEL00
dmi.board.vendor: LENOVO
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: COMPAL
dmi.modalias: dmi:bvnLENOVO:bvr60ET18WW(1.05):bd09/07/2006:svnLENOVO:pn07612BU:pvr3000C100:rvnLENOVO:rnHEL00:rvr1.0:cvnCOMPAL:ct10:cvr:
dmi.product.name: 07612BU
dmi.product.version: 3000 C100
dmi.sys.vendor: LENOVO

Revision history for this message
marcus aurelius (adbiz) wrote :
Revision history for this message
marcus aurelius (adbiz) wrote : RE: [Bug 916895] Re: last cups udate wreaks havoc with inkscape printout
Revision history for this message
madbiologist (me-again) wrote :

Which make and model of printer is this occurring on? You seem to have two.

Support for the HP Photosmart 5510d e-All-in-One was added in hplip 3.11.12-0ubuntu1. It's successor, hplip 3.11.12-2 is currently available in the Ubuntu 12.04 "Precise Pangolin" repository. Ubuntu 11.10 only contains hplip 3.11.7-1ubuntu3.1.

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
marcus aurelius (adbiz) wrote :

I'm urnning ver 10.04 not any of the 12 alpha. I'll download 3.11.12-2 from the HP site and see what happens.

> Date: Thu, 9 Feb 2012 07:38:02 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 916895] Re: last cups udate wreaks havoc with inkscape printout
>
> Which make and model of printer is this occurring on? You seem to have
> two.
>
> Support for the HP Photosmart 5510d e-All-in-One was added in hplip
> 3.11.12-0ubuntu1. It's successor, hplip 3.11.12-2 is currently
> available in the Ubuntu 12.04 "Precise Pangolin" repository. Ubuntu
> 11.10 only contains hplip 3.11.7-1ubuntu3.1.
>
> ** Changed in: cups (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/916895
>
> Title:
> last cups udate wreaks havoc with inkscape printout
>
> Status in “cups” package in Ubuntu:
> Incomplete
>
> Bug description:
> i'm using inkscape 0.47-2, the official version in the ubuntu
> repositories.
>
> 1. pages are printed out as a solid black image, that is, the entire page is black
> 2. lines drawn with the calligraphic pen and lines drawn off horizontal and off vertical are seen in print preview and PDF files as a thick bar
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: cups 1.4.3-1ubuntu1.5
> ProcVersionSignature: Ubuntu 2.6.32-37.81-generic 2.6.32.49+drm33.21
> Uname: Linux 2.6.32-37-generic i686
> Architecture: i386
> Date: Sun Jan 15 12:22:43 2012
> InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1)
> Lpstat:
> device for PDF: cups-pdf:/
> device for Photosmart-C3100-series: hp:/usb/Photosmart_C3100_series?serial=MY66UC514104KV
> device for Photosmart_5510: hp:/net/Photosmart_5510_series?zc=HP01DE9F
> MachineType: LENOVO 07612BU
> Papersize: letter
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> PpdFiles:
> Photosmart_5510: HP Photosmart 5510 Series, hpcups 3.11.12
> PDF: Generic CUPS-PDF Printer
> Photosmart-C3100-series: HP Photosmart c3100 Series hpijs, 3.10.2
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-37-generic root=UUID=495aa981-c3a5-4a29-84dc-a6924f007e43 ro quiet splash
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: cups
> dmi.bios.date: 09/07/2006
> dmi.bios.vendor: LENOVO
> dmi.bios.version: 60ET18WW (1.05)
> dmi.board.name: HEL00
> dmi.board.vendor: LENOVO
> dmi.board.version: 1.0
> dmi.chassis.type: 10
> dmi.chassis.vendor: COMPAL
> dmi.modalias: dmi:bvnLENOVO:bvr60ET18WW(1.05):bd09/07/2006:svnLENOVO:pn07612BU:pvr3000C100:rvnLENOVO:rnHEL00:rvr1.0:cvnCOMPAL:ct10:cvr:
> dmi.product.name: 07612BU
> dmi.product.version: 3000 C100
> dmi.sys.vendor: LENOVO
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/916895/+subscriptions

Revision history for this message
madbiologist (me-again) wrote :

Which make and model of printer is this occurring on? You seem to have two.

Revision history for this message
marcus aurelius (adbiz) wrote :

the problem is happening with the 5510 printer.

the document on the hplip site says the latest hplip file supports the 5510d printer. i have the plain 5510 printer (without the d). the site says the 5510 uses 12.10, but i have 12.11 (the initial release) installed. however, when i try to download the latest driver and selected the make of printer i have, the site automatically chooses 12.10 but at download time, it says the 5510 is not supported with the 12.10 driver.

the 12.11 driver was working perfectly with the 5510 printer until cups was updated.

> Date: Sun, 12 Feb 2012 16:35:26 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 916895] Re: last cups udate wreaks havoc with inkscape printout
>
> Which make and model of printer is this occurring on? You seem to have
> two.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/916895
>
> Title:
> last cups udate wreaks havoc with inkscape printout
>
> Status in “cups” package in Ubuntu:
> Incomplete
>
> Bug description:
> i'm using inkscape 0.47-2, the official version in the ubuntu
> repositories.
>
> 1. pages are printed out as a solid black image, that is, the entire page is black
> 2. lines drawn with the calligraphic pen and lines drawn off horizontal and off vertical are seen in print preview and PDF files as a thick bar
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: cups 1.4.3-1ubuntu1.5
> ProcVersionSignature: Ubuntu 2.6.32-37.81-generic 2.6.32.49+drm33.21
> Uname: Linux 2.6.32-37-generic i686
> Architecture: i386
> Date: Sun Jan 15 12:22:43 2012
> InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1)
> Lpstat:
> device for PDF: cups-pdf:/
> device for Photosmart-C3100-series: hp:/usb/Photosmart_C3100_series?serial=MY66UC514104KV
> device for Photosmart_5510: hp:/net/Photosmart_5510_series?zc=HP01DE9F
> MachineType: LENOVO 07612BU
> Papersize: letter
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> PpdFiles:
> Photosmart_5510: HP Photosmart 5510 Series, hpcups 3.11.12
> PDF: Generic CUPS-PDF Printer
> Photosmart-C3100-series: HP Photosmart c3100 Series hpijs, 3.10.2
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-37-generic root=UUID=495aa981-c3a5-4a29-84dc-a6924f007e43 ro quiet splash
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: cups
> dmi.bios.date: 09/07/2006
> dmi.bios.vendor: LENOVO
> dmi.bios.version: 60ET18WW (1.05)
> dmi.board.name: HEL00
> dmi.board.vendor: LENOVO
> dmi.board.version: 1.0
> dmi.chassis.type: 10
> dmi.chassis.vendor: COMPAL
> dmi.modalias: dmi:bvnLENOVO:bvr60ET18WW(1.05):bd09/07/2006:svnLENOVO:pn07612BU:pvr3000C100:rvnLENOVO:rnHEL00:rvr1.0:cvnCOMPAL:ct10:cvr:
> dmi.product.name: 07612BU
> dmi.product.version: 3000 C100
> dmi.sys.vendor: LENOVO
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/916895/+subscriptions

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
madbiologist (me-again)
Changed in cups (Ubuntu):
status: Expired → New
Revision history for this message
marcus aurelius (adbiz) wrote :

Hi,

I installed the latest HPLIP file and the inkscape document is STiLL printing incorrectly.

> Date: Tue, 17 Apr 2012 05:52:39 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 916895] Re: last cups udate wreaks havoc with inkscape printout
>
> ** Changed in: cups (Ubuntu)
> Status: Expired => New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/916895
>
> Title:
> last cups udate wreaks havoc with inkscape printout
>
> Status in “cups” package in Ubuntu:
> New
>
> Bug description:
> i'm using inkscape 0.47-2, the official version in the ubuntu
> repositories.
>
> 1. pages are printed out as a solid black image, that is, the entire page is black
> 2. lines drawn with the calligraphic pen and lines drawn off horizontal and off vertical are seen in print preview and PDF files as a thick bar
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: cups 1.4.3-1ubuntu1.5
> ProcVersionSignature: Ubuntu 2.6.32-37.81-generic 2.6.32.49+drm33.21
> Uname: Linux 2.6.32-37-generic i686
> Architecture: i386
> Date: Sun Jan 15 12:22:43 2012
> InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1)
> Lpstat:
> device for PDF: cups-pdf:/
> device for Photosmart-C3100-series: hp:/usb/Photosmart_C3100_series?serial=MY66UC514104KV
> device for Photosmart_5510: hp:/net/Photosmart_5510_series?zc=HP01DE9F
> MachineType: LENOVO 07612BU
> Papersize: letter
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> PpdFiles:
> Photosmart_5510: HP Photosmart 5510 Series, hpcups 3.11.12
> PDF: Generic CUPS-PDF Printer
> Photosmart-C3100-series: HP Photosmart c3100 Series hpijs, 3.10.2
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-37-generic root=UUID=495aa981-c3a5-4a29-84dc-a6924f007e43 ro quiet splash
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: cups
> dmi.bios.date: 09/07/2006
> dmi.bios.vendor: LENOVO
> dmi.bios.version: 60ET18WW (1.05)
> dmi.board.name: HEL00
> dmi.board.vendor: LENOVO
> dmi.board.version: 1.0
> dmi.chassis.type: 10
> dmi.chassis.vendor: COMPAL
> dmi.modalias: dmi:bvnLENOVO:bvr60ET18WW(1.05):bd09/07/2006:svnLENOVO:pn07612BU:pvr3000C100:rvnLENOVO:rnHEL00:rvr1.0:cvnCOMPAL:ct10:cvr:
> dmi.product.name: 07612BU
> dmi.product.version: 3000 C100
> dmi.sys.vendor: LENOVO
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/916895/+subscriptions

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Ubuntu 10.04 LTS is no longer supported, do you still have this problem on Ubuntu 14.04 LTS or higher?
Please upload the updated logs by running apport-collect -p cups 916895 and provide https://wiki.ubuntu.com/DebuggingPrintingProblems#Capturing_print_job_data to see whether inkscape or the printing subsystem is causing this problem.

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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