Tried dual boot install with Vista. Installer crashed

[Trent Semeniuk]

Tried installing ubuntu 11.10 on a secondary hard drive as a dual boot with Vista. Install was almost complete and at final install step a window came up saying the install crashed. No more info other than that.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: ubiquity 2.8.7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu3
Architecture: i386
CasperVersion: 1.287
Date: Fri Dec 16 22:54:26 2011
LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
ProcEnviron:
 LANGUAGE=en_CA.UTF-8
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[J. Austin Rodriguez (jeanaustinr)]

Hi Trent, could you check the disk for errors? This option is available on the first screen after booting to the live media.

Were you still able to access Vista after the installation? How about Ubuntu?

[Ubuntu Foundations Team Bug Bot (crichton)]

Exception during installation:
Dec 16 22:53:39 ubuntu plugininstall.py: SystemError: E:Sub-process /usr/bin/dpkg returned an error code (1)
Dec 16 22:53:39 ubuntu plugininstall.py:

[Trent Semeniuk (tsemeniuk)]

I could access Vista on the primary drive after the install in any of the attempts. It loads the boot loader fine and it works. I am starting to think the secondary hard drive has failed. I tried another install last night with no updates and it worked. However it will not boot up on that drive. Vista is again working. I am going to try a new secondary hard drive later today.

Sent from my iPhone

On Dec 16, 2011, at 11:29 PM, JeanAustinR <email address hidden> wrote:

> Hi Trent, could you check the disk for errors? This option is available
> on the first screen after booting to the live media.
>
> Were you still able to access Vista after the installation? How about
> Ubuntu?
>
> ** Changed in: ubiquity (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/905621
>
> Title:
> Tried dual boot install with Vista. Installer crashed
>
> Status in “ubiquity” package in Ubuntu:
> Incomplete
>
> Bug description:
> Tried installing ubuntu 11.10 on a secondary hard drive as a dual boot
> with Vista. Install was almost complete and at final install step a
> window came up saying the install crashed. No more info other than
> that.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: ubiquity 2.8.7
> ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
> Uname: Linux 3.0.0-12-generic i686
> ApportVersion: 1.23-0ubuntu3
> Architecture: i386
> CasperVersion: 1.287
> Date: Fri Dec 16 22:54:26 2011
> LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
> ProcEnviron:
> LANGUAGE=en_CA.UTF-8
> PATH=(custom, no user)
> LANG=en_CA.UTF-8
> SourcePackage: ubiquity
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/905621/+subscriptions

[Trent Semeniuk (tsemeniuk)]

I installed a new hard drive and it installed in about 20 minutes an worked fine. It was taking about 2 hours to install on old corrupt drive. I thought about this a few days ago as ubuntu 10.40 just quit and would not boot. Thanks

Sent from my iPhone

On Dec 16, 2011, at 11:29 PM, JeanAustinR <email address hidden> wrote:

> Hi Trent, could you check the disk for errors? This option is available
> on the first screen after booting to the live media.
>
> Were you still able to access Vista after the installation? How about
> Ubuntu?
>
> ** Changed in: ubiquity (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/905621
>
> Title:
> Tried dual boot install with Vista. Installer crashed
>
> Status in “ubiquity” package in Ubuntu:
> Incomplete
>
> Bug description:
> Tried installing ubuntu 11.10 on a secondary hard drive as a dual boot
> with Vista. Install was almost complete and at final install step a
> window came up saying the install crashed. No more info other than
> that.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: ubiquity 2.8.7
> ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
> Uname: Linux 3.0.0-12-generic i686
> ApportVersion: 1.23-0ubuntu3
> Architecture: i386
> CasperVersion: 1.287
> Date: Fri Dec 16 22:54:26 2011
> LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
> ProcEnviron:
> LANGUAGE=en_CA.UTF-8
> PATH=(custom, no user)
> LANG=en_CA.UTF-8
> SourcePackage: ubiquity
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/905621/+subscriptions

[J. Austin Rodriguez (jeanaustinr)]

So that's what's causing the problem. I guess we can agree that this is not an installer bug but a hardware error. If yes, I'll convert this to a question and request you to mark it as closed.

On the other hand, you can still check the erratic hard drive for bad blocks using this command: sudo badblocks -n -v /dev/sdx (sda1, etc). If it also mounts to the already installed Ubuntu, open Disk Utility and look for the SMART status.

[Trent Semeniuk (tsemeniuk)]

Yes I would call it a hardware problem. Thanks

Sent from my iPhone

On Dec 18, 2011, at 4:28 AM, JeanAustinR <email address hidden> wrote:

> So that's what's causing the problem. I guess we can agree that this is
> not an installer bug but a hardware error. If yes, I'll convert this to
> a question and request you to mark it as closed.
>
> On the other hand, you can still check the erratic hard drive for bad
> blocks using this command: sudo badblocks -n -v /dev/sdx (sda1, etc). If
> it also mounts to the already installed Ubuntu, open Disk Utility and
> look for the SMART status.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/905621
>
> Title:
> Tried dual boot install with Vista. Installer crashed
>
> Status in “ubiquity” package in Ubuntu:
> Incomplete
>
> Bug description:
> Tried installing ubuntu 11.10 on a secondary hard drive as a dual boot
> with Vista. Install was almost complete and at final install step a
> window came up saying the install crashed. No more info other than
> that.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: ubiquity 2.8.7
> ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
> Uname: Linux 3.0.0-12-generic i686
> ApportVersion: 1.23-0ubuntu3
> Architecture: i386
> CasperVersion: 1.287
> Date: Fri Dec 16 22:54:26 2011
> LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
> ProcEnviron:
> LANGUAGE=en_CA.UTF-8
> PATH=(custom, no user)
> LANG=en_CA.UTF-8
> SourcePackage: ubiquity
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/905621/+subscriptions

[Brian Murray (brian-murray)]

Setting to Invalid as this was due to a hardware error.