AMD turion: Machine check exception

[Blackbug]

I am facing an issue while booting to Ubuntu 11.10 from last 2 weeks.
I have AMD turion ML 30 ( 64 bit) processor and 1.5 GB RAM.

Ubuntu 11.10 is in dual boot with Windows 7.

The moment Ubuntu 11.10 is booted and desktop appears, the CPU utilization goes to 100% ( as per the system monitor icon on system tray). After this the system freezes !!

I face this problem everyday and even after restarted 5-10 times it persists, but anytime out of the blue it starts working. Once it got freezed while I was working ( after 1-2 hours of booting)

Interestingly, windows 7 doesnt show any problem and it works fine without any complains

I couldnt use ubuntu-bugs to raise this bug because I cannot access my desktop as of now.

I am not sure which more information could be useful here.

I have clicked a picture of the moment when screen was freeze. Somehow I was able to go to console mode and show this.
I have attached the image.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kk 1965 F.... pulseaudio
 /dev/snd/pcmC0D0c: kk 1965 F...m pulseaudio
 /dev/snd/pcmC0D0p: kk 1965 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 2 with Cx20468-31 at 0xd8404000, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97a:43585430'
   Controls : 22
   Simple ctrls : 15
Card1.Amixer.info:
 Card hw:1 'Modem'/'ATI IXP Modem rev 2 at 0xd8405000, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97m:43585430'
   Controls : 2
   Simple ctrls : 2
Card1.Codecs.codec97.0.mc97.0.0:
 0-0/0: Conexant Cx20468-31

 Extended modem ID: codec=0 LIN1
 Modem status : GPIO
 Line1 rate : 48000Hz
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=255051c4-dda5-49cb-994b-8d4572b5a2f5
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Hewlett-Packard HP Compaq nx6125 (EM346PA#UUF)
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.0.0-13-generic root=UUID=c6e42d9e-2ebe-4c02-b709-0f6e9256ad5f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-13-generic N/A
 linux-backports-modules-3.0.0-13-generic N/A
 linux-firmware 1.60
Tags: oneiric running-unity
Uname: Linux 3.0.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/29/2006
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DTT Ver. F.11
dmi.board.name: 308B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 45.26
dmi.chassis.asset.tag: KK
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DTTVer.F.11:bd08/29/2006:svnHewlett-Packard:pnHPCompaqnx6125(EM346PA#UUF):pvrF.11:rvnHewlett-Packard:rn308B:rvrKBCVersion45.26:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq nx6125 (EM346PA#UUF)
dmi.product.version: F.11
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 896814

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Blackbug (blackbug-nx)]

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[Blackbug (blackbug-nx)]

After using windows 7 for a while I again restarted my machine and switched to Ubuntu, it booted.
As suggested above attached necessary logs through apport-collect.
Marking the bug status to confirmed.

[Blackbug (blackbug-nx)]

Following is the ACPI tables checksum checked via firmware testsuite, not sure its helpful or not..
Just attaching in case...

------------------------------------------------------------------------------------

00012 fwts Running tests: checksum.

00014 checksum Check ACPI table checksum.
00015 checksum ---------------------------------------------------------
00016 checksum Test 1 of 1: Check ACPI table checksums.
00017 checksum PASSED: Test 1, Table RSDP has correct checksum 0xf4.
00018 checksum PASSED: Test 1, Table RSDT has correct checksum 0x8.
00019 checksum PASSED: Test 1, Table DSDT has correct checksum 0xe5.
00020 checksum PASSED: Test 1, Table FACP has correct checksum 0x45.
00021 checksum PASSED: Test 1, Table APIC has correct checksum 0x48.
00022 checksum PASSED: Test 1, Table MCFG has correct checksum 0x84.
00023 checksum PASSED: Test 1, Table SSDT has correct checksum 0x9.
00024 checksum
00025 checksum =========================================================
00026 checksum 7 passed, 0 failed, 0 warnings, 0 aborted, 0 skipped, 0
00027 checksum info only.
00028 checksum =========================================================

00030 summary
00031 summary 7 passed, 0 failed, 0 warnings, 0 aborted, 0 skipped, 0
00032 summary info only.
00033 summary
00034 summary Test Failure Summary
00035 summary ====================
00036 summary
00037 summary Critical failures: NONE
00038 summary
00039 summary High failures: NONE
00040 summary
00041 summary Medium failures: NONE
00042 summary
00043 summary Low failures: NONE
00044 summary
00045 summary Other failures: NONE
00046 summary
00047 summary Test |Pass |Fail |Abort|Warn |Skip |Info |
00048 summary ---------------+-----+-----+-----+-----+-----+-----+
00049 summary checksum | 7| | | | | |
00050 summary ---------------+-----+-----+-----+-----+-----+-----+
00051 summary Total: | 7| 0| 0| 0| 0| 0|
00052 summary ---------------+-----+-----+-----+-----+-----+-----+

[Joseph Salisbury (jsalisbury)]

Did this issue just start happening, and you were running 11.10 without any issues for a while? Looking at the screenshot you attached, I see that there are hardware errors being reported. Have you ever used any prior releases of Ubuntu on this machine and seen this issue?

[Joseph Salisbury (jsalisbury)]

Also, would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . If possible, please test the latest v3.2-rcN kernel (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.2-rc1 fixed and issue, the tag would be: 'kernel-fixed-upstream-v3.2-rc1'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. If you believe this bug does not require upstream testing, please add the tag: 'kernel-upstream-testing-not-needed'.

Thanks in advance.

[Blackbug (blackbug-nx)]

I have used ubuntu lucid on this machine before without facing the mentioned issue.
I did replaced my HDD as previous one got damaged and this is "SAMSUNG HM160HC"
After replacing my HDD I was mostly working on ubuntu through virtualbox on my windows machine.

A month ago I again switched to dual boot mode and install ubuntu oneric alongwith windows 7. I didnt got any such error initially, it started all of sudden.

I will follow the steps you wrote above and will share the output..

Thanks,

KK

[Blackbug (blackbug-nx)]

kk@blackbug:~$ sudo lsscsi
[0:0:0:0] disk ATA SAMSUNG HM160HC LQ10 /dev/sda

[Blackbug (blackbug-nx)]

Just add update, the day since I reported this bug, I didnt faced this issue much.
I am rebooting system time and again but couldn't see this issue around.

I havent installed new upstream-kernel yet, just want to reproduce it first, and then will install upstream-kernel.

[greg (grigorig)]

I have the same issue on an nx6125 machine, but with Precise Beta-1. The machine check occurs early while booting, so the system is completely unusuable.

[greg (grigorig)]

Note that Ubuntu 11.10 on the other hand runs perfectly stable for me.

[penalvch (penalvch)]

Blackbug, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]