10de:1210 [MSI GT780DX] System not start after update regression

[Marek Bardoński]

After update linux kernel to 3.0.0-12.20, system not start on fresh install on GT780DX notebook - freeze on startup screen
It start fine using previous kernel with flag nomodeset. Now it not work even if this flag is set.

WORKAROUND: Booting my computer using 3.0.0-12 kernel with nomodeset kernel options and then reinstalling NVIDIA drivers.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-12-generic 3.0.0-12.20
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC892 Analog [ALC892 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: user 1589 F.... pulseaudio
 /dev/snd/controlC0: user 1589 F.... pulseaudio
CRDA: Error: [Errno 2] Nie ma takiego pliku ani katalogu
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf6300000 irq 55'
   Mixer name : 'Realtek ALC892'
   Components : 'HDA:10ec0892,146210a0,00100302'
   Controls : 32
   Simple ctrls : 19
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xf6080000 irq 17'
   Mixer name : 'Nvidia GPU 16 HDMI/DP'
   Components : 'HDA:10de0016,10de0101,00100100'
   Controls : 16
   Simple ctrls : 4
Date: Wed Nov 23 15:47:05 2011
HibernationDevice: RESUME=UUID=1ddba085-e4d1-46be-82be-5e4980a293e8
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Micro-Star International Co., Ltd. GX780/GT780/GT780DX
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=78da948d-18f0-4e2f-85f2-c4dd5ad810f2 ro nosplash nomodeset vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic N/A
 linux-backports-modules-3.0.0-12-generic N/A
 linux-firmware 1.60
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
SourcePackage: linux
StagingDrivers: rts5139 mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/15/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E1761IMS V1.0B
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-1761
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: To be filled by O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1761IMSV1.0B:bd08/15/2011:svnMicro-StarInternationalCo.,Ltd.:pnGX780/GT780/GT780DX:pvrTobefilledbyO.E.M.:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1761:rvrTobefilledbyO.E.M.:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrTobefilledbyO.E.M.:
dmi.product.name: GX780/GT780/GT780DX
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Micro-Star International Co., Ltd.

[Joseph Salisbury (jsalisbury)]

Did you mean to say the system will not boot the 3.0.0-13 kernel?

Can you follow the "Boot options" instructions on the following wiki to enable additional output on boot:

https://wiki.ubuntu.com/DebuggingKernelBoot

As mentioned on the wiki, it would be great if you can attach a log file which may have captured any messages you see. If you are unable to capture a log file, a digital photo will work just as well. As a last resort you can even copy messages down by hand.

[Marek Bardoński (bdfhjk)]

Sorry for delay.

I solved problem, booting my computer using 3.0.0-12 kernel with nomodeset kernel options and then reinstalling NVIDIA drivers.

But, fresh install linux on my computer, upgrade to latest kernel will make it unable to start.

Now I can't get any log messages, because of I don't want to break my system again. But If I can help in any another way, or solving this bug will be important, I will do my best.

It worth to add, as I remember, last time when bug appear I couldn't save any logs because monitor went into black color.

[penalvch (penalvch)]

Marek Bardoński, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]