Ok I got an UPDATE 3 days ago

[Lynne Stevens]

Software update not working since last update, how do I get round it?? 3 days ago I was up to date when it last up dated and now no mater what I have unchecked It comes back with ERROR : Server ERROR server may be down or it needs source update . . Well I am here and typing . . And I have changed Servers about 6 times in the source to download files from . . Will not up date to 11.04 will not update just normal updates . . Will try the synaptic package manager and "Mark all updates" and see if it can get around what ever updates I need

[Jason Kairl (jdkairl)]

Hello Lynne,

Have you had any luck using Synaptic to get around the problem? What error message did the update manager give you?

Regards Jason.

[Lynne Stevens (jackie40d)]

*It said your Server was down or software source was not up to date or
third party source was not from you . . I got what I thought was about
90 % with the synaptic package manager and Mark ALL UPDATES and clicked
Apply . . will find out more in a few days when it says I need updates
again

*

*My Web Site http://www.lynns-store.com*
*My Youtube Site http://www.youtube.com/4lynne*
*Work I have done Made these
<http://s369.photobucket.com/albums/oo140/lynne1462/Made%20these/>*
*Counter Illegal Alien info http://www.immigrationbuzz.com*
*RidersUSA Web site http://www.ridersusa.net*
*Disgruntled Vets Web Site
http://arizonateaparty.ning.com/group/disgruntledveterans*
*TEA Party Info http://arizonateaparty.ning.com*
Bubble Fusion http://www.lynns-store.com/al-herb.html

*Once you know the flame on the candle is fire, has not the dinner been
cooked !*
*Lynne Stevens*

On 11/22/2011 06:40 AM, Jason Kairl wrote:
> Hello Lynne,
>
> Have you had any luck using Synaptic to get around the problem? What
> error message did the update manager give you?
>
> Regards Jason.
>

[Jason Kairl (jdkairl)]

Hi Lynne,

Thankyou for the feedback. I should have read your post more closely, I would have noticed you had already specified the error, it's getting late where I am and I need to go to bed!

Did you get the error when you clicked "Check" in the update manager? Were just doing a normal update of the current system or are you trying to update to a new release? What is the current release you are running? Are you comfortable using the terminal at all?

Regards Jason

[Lynne Stevens (jackie40d)]

I got the same error even when trying to update to 11.04 ( last good
version ) with 11.XX they forgot LAPTOPS have a different keyboard and
the different keyboards with different laptops . . with 10.10 I can pick
the keyboard and the lights work . .

*My Web Site http://www.lynns-store.com*
*My Youtube Site http://www.youtube.com/4lynne*
*Work I have done Made these
<http://s369.photobucket.com/albums/oo140/lynne1462/Made%20these/>*
*Counter Illegal Alien info http://www.immigrationbuzz.com*
*RidersUSA Web site http://www.ridersusa.net*
*Disgruntled Vets Web Site
http://arizonateaparty.ning.com/group/disgruntledveterans*
*TEA Party Info http://arizonateaparty.ning.com*
Bubble Fusion http://www.lynns-store.com/al-herb.html

*Once you know the flame on the candle is fire, has not the dinner been
cooked !*
*Lynne Stevens*

On 11/22/2011 08:12 AM, Jason Kairl wrote:
> Hi Lynne,
>
> Thankyou for the feedback. I should have read your post more closely, I
> would have noticed you had already specified the error, it's getting
> late where I am and I need to go to bed!
>
> Did you get the error when you clicked "Check" in the update manager?
> Were just doing a normal update of the current system or are you trying
> to update to a new release? What is the current release you are running?
> Are you comfortable using the terminal at all?
>
> Regards Jason
>

[Jason Kairl (jdkairl)]

Thanks for that Lynne. Since this happens for both cases can you please attach the following log files to see if we can spot any issues.

In the directory "/var/log/dist-upgrade" there are three files, "main.log", "apt.log" and "term.log" can you attach a copy of each of these.

In "/var/log/apt" there is a file called "term.log" attach a copy of that to please.

Maybe there is a logged error in these files that might help identify the issue. Has this problem happened before or this the first time?

Regards Jason

[Lynne Stevens (jackie40d)]

Can't get to the term.log seems it is protected can't make copy can't
open with anything but here is history.log

*My Web Site http://www.lynns-store.com*
*My Youtube Site http://www.youtube.com/4lynne*
*Work I have done Made these
<http://s369.photobucket.com/albums/oo140/lynne1462/Made%20these/>*
*Counter Illegal Alien info http://www.immigrationbuzz.com*
*RidersUSA Web site http://www.ridersusa.net*
*Disgruntled Vets Web Site
http://arizonateaparty.ning.com/group/disgruntledveterans*
*TEA Party Info http://arizonateaparty.ning.com*
Bubble Fusion http://www.lynns-store.com/al-herb.html

*Once you know the flame on the candle is fire, has not the dinner been
cooked !*
*Lynne Stevens*

On 11/22/2011 09:19 AM, Jason Kairl wrote:
> Thanks for that Lynne. Since this happens for both cases can you please
> attach the following log files to see if we can spot any issues.
>
> In the directory "/var/log/dist-upgrade" there are three files,
> "main.log", "apt.log" and "term.log" can you attach a copy of each of
> these.
>
> In "/var/log/apt" there is a file called "term.log" attach a copy of
> that to please.
>
> Maybe there is a logged error in these files that might help identify
> the issue. Has this problem happened before or this the first time?
>
> Regards Jason
>

[Jason Kairl (jdkairl)]

Lynne thankyou for the history.log, by the look of it you got some of the updates you were after. I'm not sure why you can't access the logs I mentioned.

What release are you running, I'm guessing 10.10 by looking at the history log?

Do you know the administrative/root password for the system?

Did you try to navigate to the var directory using the file manager? (you'll need to look under the "filesystem" in the file manager).

do you know how to the use the command line?

Thankyou for the information you have provided so far. Please if you could answer the above questions it will help trying to work out what is going wrong.

Regards Jason.

[Lynne Stevens (jackie40d)]

I hope I know the admin password I have to type it to sign into the
computer ( Its my Laptop ) and have to use it to start Firestarter (
firewall ) plus I have to type it in to use synaptic package manager and
some packages when installing them
from the Ubuntu resource center . . . I have used Root at times to get
things done . .
The version 11.xx has forgotten that laptops have different key boards
than a desktop ! ! . . I have lost the mouse in 11.10 and had to push
the power button and restart
Secondly I do not like the icons floating around and moving around
sliding off screen only in 11.04 is there a setting for classic Ubuntu
in 11.10 they did not add it . . Some one must think I want all that
crap on my screen . . I like it as it is a clean window there are only 4
icons on my desktop Quicken ( in wine ) a windows share folder a folder
with 3-D home design ( a Home depot windows program for making drawing
of home insides I use it for making drawers, shelves, and other wooden
item ) and a folder with stuff from my camera's I used for making a
movie and putting on Youtube
I did add firestarter, System Monitor, Virus scan, ABI, and thunderbird
to the tool bar as they get used a lot . .

And the File manager will not let me open it either come up I have to
get to the file via Root only !

*My Web Site http://www.lynns-store.com*
*My Youtube Site http://www.youtube.com/4lynne*
*Work I have done Made these
<http://s369.photobucket.com/albums/oo140/lynne1462/Made%20these/>*
*Counter Illegal Alien info http://www.immigrationbuzz.com*
*RidersUSA Web site http://www.ridersusa.net*
*Disgruntled Vets Web Site
http://arizonateaparty.ning.com/group/disgruntledveterans*
*TEA Party Info http://arizonateaparty.ning.com*
Bubble Fusion http://www.lynns-store.com/al-herb.html

*Once you know the flame on the candle is fire, has not the dinner been
cooked !*
*Lynne Stevens*

On 11/22/2011 08:07 PM, Jason Kairl wrote:
> Lynne thankyou for the history.log, by the look of it you got some of
> the updates you were after. I'm not sure why you can't access the logs I
> mentioned.
>
> What release are you running, I'm guessing 10.10 by looking at the
> history log?
>
> Do you know the administrative/root password for the system?
>
> Did you try to navigate to the var directory using the file manager?
> (you'll need to look under the "filesystem" in the file manager).
>
> do you know how to the use the command line?
>
> Thankyou for the information you have provided so far. Please if you
> could answer the above questions it will help trying to work out what is
> going wrong.
>
> Regards Jason.
>

[Jason Kairl (jdkairl)]

Thankyou Lynne for the extra info.

My apologies for asking about the root password, It should have clicked when you said you used Synaptic. I asked because I want you to run an "apt-get update" in the terminal. This will print out all the sources/repos apt is using to get your updates and other applications. Since you are having trouble getting to the logs this is a quick way of getting some more info. Please do the following

Open a terminal.

At the prompt type: "sudo apt-get update" (without the comments)

You should get a long list printed out in the terminal. Copy the list and past it up here. There may be some errors in the /etc/apt/sources.list file causeing the errors your getting.

Regards Jason.

[Lynne Stevens (jackie40d)]

This is the part which said error
Reading package lists... Done
W: GPG error: http://extras.ubuntu.com maverick Release: The following
signatures couldn't be verified because the public key is not available:
NO_PUBKEY 16126D3A3E5C1192
W: GPG error: http://archive.canonical.com maverick Release: The
following signatures couldn't be verified because the public key is not
available: NO_PUBKEY 40976EAF437D05B5
W: GPG error: http://us.archive.ubuntu.com maverick Release: The
following signatures couldn't be verified because the public key is not
available: NO_PUBKEY 40976EAF437D05B5
W: GPG error: http://us.archive.ubuntu.com maverick-updates Release: The
following signatures couldn't be verified because the public key is not
available: NO_PUBKEY 40976EAF437D05B5
W: GPG error: http://us.archive.ubuntu.com maverick-backports Release:
The following signatures couldn't be verified because the public key is
not available: NO_PUBKEY 40976EAF437D05B5
W: GPG error: http://us.archive.ubuntu.com maverick-security Release:
The following signatures couldn't be verified because the public key is
not available: NO_PUBKEY 40976EAF437D05B5
W: GPG error: http://us.archive.ubuntu.com maverick-proposed Release:
The following signatures couldn't be verified because the public key is
not available: NO_PUBKEY 40976EAF437D05B5
root@jackie-Aspire-3100:/home/jackie#

*And this is the part which was ok
Get:1 http://extras.ubuntu.com maverick Release.gpg [72B]
Ign http://extras.ubuntu.com/ubuntu/ maverick/main Translation-en
Get:2 http://us.archive.ubuntu.com maverick Release.gpg [198B]
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/main Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/main Translation-en_US
Get:3 http://archive.canonical.com maverick Release.gpg [198B]
Ign http://archive.canonical.com/ubuntu/ maverick/partner Translation-en
Ign http://extras.ubuntu.com/ubuntu/ maverick/main Translation-en_US
Hit http://extras.ubuntu.com maverick Release
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/multiverse Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/multiverse
Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/restricted Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/restricted
Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/universe Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/universe Translation-en_US
Get:4 http://us.archive.ubuntu.com maverick-updates Release.gpg [198B]
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/main
Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/main
Translation-en_US
Ign http://archive.canonical.com/ubuntu/ maverick/partner Translation-en_US
Hit http://archive.canonical.com maverick Release
Ign http://extras.ubuntu.com maverick Release
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/multiverse
Translation-en
Ign http://archive.canonical.com maverick Release
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/multiverse
Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ maverick-updates/restricted
Translation-en
Ign http://us.archive.ubuntu.com/ub...

[Jason Kairl (jdkairl)]

Thankyou Lynne that has cleared up the problem. Your missing the gpg keys your system uses to verify the repository before it gets packages to update with. This is designed to ensure you get the proper packages form a known signed source. To fix this we need to import the keys for each repo into your system. Please follow the steps below to do this.

Using the terminal again do (without the quote)

"sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 16126D3A3E5C1192 40976EAF437D05B5"

then

"sudo apt-get update"

Hopefully this will eliminate the errors you have been getting.

Regards Jason.

[Lynne Stevens (jackie40d)]

*Something is wrong does not like the public keys you sent me *

Reading package lists... Done
W: GPG error: http://extras.ubuntu.com maverick Release: The following
signatures couldn't be verified because the public key is not available:
NO_PUBKEY 16126D3A3E5C1192
W: GPG error: http://archive.canonical.com maverick Release: The
following signatures couldn't be verified because the public key is not
available: NO_PUBKEY 40976EAF437D05B5
W: GPG error: http://us.archive.ubuntu.com maverick Release: The
following signatures couldn't be verified because the public key is not
available: NO_PUBKEY 40976EAF437D05B5
W: GPG error: http://us.archive.ubuntu.com maverick-updates Release: The
following signatures couldn't be verified because the public key is not
available: NO_PUBKEY 40976EAF437D05B5
W: GPG error: http://us.archive.ubuntu.com maverick-backports Release:
The following signatures couldn't be verified because the public key is
not available: NO_PUBKEY 40976EAF437D05B5
W: GPG error: http://us.archive.ubuntu.com maverick-security Release:
The following signatures couldn't be verified because the public key is
not available: NO_PUBKEY 40976EAF437D05B5
W: GPG error: http://us.archive.ubuntu.com maverick-proposed Release:
The following signatures couldn't be verified because the public key is
not available: NO_PUBKEY 40976EAF437D05B5
root@jackie-Aspire-3100:/home/jackie#

*My Web Site http://www.lynns-store.com*
*My Youtube Site http://www.youtube.com/4lynne*
*Work I have done Made these
<http://s369.photobucket.com/albums/oo140/lynne1462/Made%20these/>*
*Counter Illegal Alien info http://www.immigrationbuzz.com*
*RidersUSA Web site http://www.ridersusa.net*
*Disgruntled Vets Web Site
http://arizonateaparty.ning.com/group/disgruntledveterans*
*TEA Party Info http://arizonateaparty.ning.com*
Bubble Fusion http://www.lynns-store.com/al-herb.html

*Once you know the flame on the candle is fire, has not the dinner been
cooked !*
*Lynne Stevens*

On 11/23/2011 09:33 PM, Jason Kairl wrote:
> "sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys
> 16126D3A3E5C1192 40976EAF437D05B5"
>
> then

[Jason Kairl (jdkairl)]

Okay Lynne well try it this way. Copy each line into the terminal and press enter after each line.

gpg --keyserver keyserver.ubuntu.com --recv 3E5C1192
gpg --export --armor 3E5C1192 | sudo apt-key add -

gpg --keyserver keyserver.ubuntu.com --recv 437D05B5
gpg --export --armor 437D05B5 | sudo apt-key add -

suod apt-get update

This should import the keys and hopefully fix the problem.

[Jason Kairl (jdkairl)]

Also can you please copy and past the output from the gpg commands just so I know what happened.
Hopefully this will fix your issue.

Regards Jason

[Lynne Stevens (jackie40d)]

*Well it worked as I can update the computer . . Had to do two of them a
second time before it did what it was supposed to do *
*these 2
*

*gpg --keyserver keyserver.ubuntu.com --recv 437D05B5
gpg --export --armor 437D05B5 | sudo apt-key add -
did not like the key the first time
*

*My Web Site http://www.lynns-store.com*
*My Youtube Site http://www.youtube.com/4lynne*
*Work I have done Made these
<http://s369.photobucket.com/albums/oo140/lynne1462/Made%20these/>*
*Counter Illegal Alien info http://www.immigrationbuzz.com*
*RidersUSA Web site http://www.ridersusa.net*
*Disgruntled Vets Web Site
http://arizonateaparty.ning.com/group/disgruntledveterans*
*TEA Party Info http://arizonateaparty.ning.com*
Bubble Fusion http://www.lynns-store.com/al-herb.html

*Once you know the flame on the candle is fire, has not the dinner been
cooked !*
*Lynne Stevens*

On 11/24/2011 08:23 PM, Jason Kairl wrote:
> Okay Lynne well try it this way. Copy each line into the terminal and
> press enter after each line.
>
> gpg --keyserver keyserver.ubuntu.com --recv 3E5C1192
> gpg --export --armor 3E5C1192 | sudo apt-key add -
>
> gpg --keyserver keyserver.ubuntu.com --recv 437D05B5
> gpg --export --armor 437D05B5 | sudo apt-key add -
>
> suod apt-get update
>
> This should import the keys and hopefully fix the problem.
>

[Launchpad Janitor (janitor)]

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