emphaty connects to msn but does not show online&offline accounts

[lipstick]

i have facebook and gmail accounts as well and i can see online people except msn ones

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
Uname: Linux 3.0.0-13-generic i686
NonfreeKernelModules: wl
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Tue Nov 22 10:29:39 2011
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110721)
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)
XsessionErrors:
 (jupiter:1745): Gdk-CRITICAL **: IA__gdk_window_thaw_toplevel_updates_libgtk_only: assertion `private->update_and_descendants_freeze_count > 0' failed
 (empathy-accounts:2532): Gtk-WARNING **: Overriding tab label for notebook

[Bilal Shahid (s9iper1)]

have you try this
view ==> offline
?

[lipstick (sinanaykut-gmail)]

I can't see online contacts as well

2011/12/16 Muhammad bilal shahid <email address hidden>

> ** Changed in: empathy (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/893483
>
> Title:
> emphaty connects to msn but does not show online&offline accounts
>
> Status in “empathy” package in Ubuntu:
> Incomplete
>
> Bug description:
> i have facebook and gmail accounts as well and i can see online people
> except msn ones
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: empathy 3.2.0.1-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
> Uname: Linux 3.0.0-13-generic i686
> NonfreeKernelModules: wl
> ApportVersion: 1.23-0ubuntu4
> Architecture: i386
> Date: Tue Nov 22 10:29:39 2011
> ExecutablePath: /usr/bin/empathy
> InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110721)
> SourcePackage: empathy
> UpgradeStatus: No upgrade log present (probably fresh install)
> XsessionErrors:
> (jupiter:1745): Gdk-CRITICAL **:
> IA__gdk_window_thaw_toplevel_updates_libgtk_only: assertion
> `private->update_and_descendants_freeze_count > 0' failed
> (empathy-accounts:2532): Gtk-WARNING **: Overriding tab label for
> notebook
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/893483/+subscriptions
>

--
twitter.com/sinan_aykut

[Bilal Shahid (s9iper1)]

Thank you for taking time in filing the bug to make ubuntu better.
please attach the butterfly(msn) log file with the bug report ?
also attach the screenshot of the contact list how it looks like?
you can get it from help==> debugg menu

[lipstick (sinanaykut-gmail)]

SS: http://img6.imagebanana.com/img/limszqjf/BalantListesi_001.png
http://img6.imagebanana.com/img/tsel8kxp/MesajlamaveVoIPHesaplar_004.png

2011/12/16 Muhammad bilal shahid <email address hidden>

> Thank you for taking time in filing the bug to make ubuntu better.
> please attach the butterfly(msn) log file with the bug report ?
> also attach the screenshot of the contact list how it looks like?
> you can get it from help==> debugg menu
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/893483
>
> Title:
> emphaty connects to msn but does not show online&offline accounts
>
> Status in “empathy” package in Ubuntu:
> Incomplete
>
> Bug description:
> i have facebook and gmail accounts as well and i can see online people
> except msn ones
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: empathy 3.2.0.1-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
> Uname: Linux 3.0.0-13-generic i686
> NonfreeKernelModules: wl
> ApportVersion: 1.23-0ubuntu4
> Architecture: i386
> Date: Tue Nov 22 10:29:39 2011
> ExecutablePath: /usr/bin/empathy
> InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110721)
> SourcePackage: empathy
> UpgradeStatus: No upgrade log present (probably fresh install)
> XsessionErrors:
> (jupiter:1745): Gdk-CRITICAL **:
> IA__gdk_window_thaw_toplevel_updates_libgtk_only: assertion
> `private->update_and_descendants_freeze_count > 0' failed
> (empathy-accounts:2532): Gtk-WARNING **: Overriding tab label for
> notebook
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/893483/+subscriptions
>

--
twitter.com/sinan_aykut

[Bilal Shahid (s9iper1)]

i asked for the butterfly (msn) log file. not for the mission control log.

[lipstick (sinanaykut-gmail)]

how can i take this log from my pc

2011/12/17 Muhammad bilal shahid <email address hidden>

> i asked for the butterfly (msn) log file. not for the mission control
> log.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/893483
>
> Title:
> emphaty connects to msn but does not show online&offline accounts
>
> Status in “empathy” package in Ubuntu:
> Incomplete
>
> Bug description:
> i have facebook and gmail accounts as well and i can see online people
> except msn ones
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: empathy 3.2.0.1-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
> Uname: Linux 3.0.0-13-generic i686
> NonfreeKernelModules: wl
> ApportVersion: 1.23-0ubuntu4
> Architecture: i386
> Date: Tue Nov 22 10:29:39 2011
> ExecutablePath: /usr/bin/empathy
> InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110721)
> SourcePackage: empathy
> UpgradeStatus: No upgrade log present (probably fresh install)
> XsessionErrors:
> (jupiter:1745): Gdk-CRITICAL **:
> IA__gdk_window_thaw_toplevel_updates_libgtk_only: assertion
> `private->update_and_descendants_freeze_count > 0' failed
> (empathy-accounts:2532): Gtk-WARNING **: Overriding tab label for
> notebook
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/893483/+subscriptions
>

--
twitter.com/sinan_aykut

[Nicolas Schirrer (nicolas-schirrer)]

I seem to be having the same issue, with empathy 3.3.5, for a week now : msn account connects properly but I don't see any connected contacts and I don't appear online.
Please find attached the debug menu for empathy.

[Launchpad Janitor (janitor)]

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

[Bilal Shahid (s9iper1)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 925353, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.