Firefox hanging - firefox-bin stops responding

Bug #886987 reported by Mick Alvey
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I cannot determine for sure what is making the browser hang, but Firefox hangs regularly with firefox-bin becoming non=responsive. THe message is Firefox is a;ready running. At this point you have to kill the pprocess and restart. Any help here appreciated. As well as any directions for upgrading Firefox to the latest version past 3.6
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: alvey 2148 F.... pulseaudio
 /dev/snd/pcmC2D0p: alvey 2148 F...m pulseaudio
 /dev/snd/controlC0: alvey 2148 F.... pulseaudio
 /dev/snd/controlC1: alvey 2148 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'U0xd8c0x0c'/'USB Device 0xd8c:0x0c at usb-0000:00:1d.0-2, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB0d8c:000c'
   Controls : 7
   Simple ctrls : 3
Card1.Amixer.info:
 Card hw:1 'VX800'/'Microsoft Microsoft LifeCam VX-800 at usb-0000:00:1d.7-1, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB045e:0766'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 48
   Mono: Capture 0 [0%] [-27.00dB] [on]
Card2.Amixer.info:
 Card hw:2 'ICH5'/'Intel ICH5 with AD1985 at irq 17'
   Mixer name : 'Analog Devices AD1985'
   Components : 'AC97a:41445375'
   Controls : 50
   Simple ctrls : 35
CheckboxSubmission: ac4615d99c84e603c781a79712bb89de
CheckboxSystem: edda5d4f616ca792bf437989cb597002
DistroRelease: Ubuntu 10.10
HibernationDevice: RESUME=UUID=ff38bef3-7549-4d19-98a5-40114841164f
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 eth1 no wireless extensions.
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-30-generic root=UUID=d212b365-eed7-4cf4-a714-7c0c9270410a ro quiet splash
ProcEnviron:
 LANGUAGE=en_CA:en
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-30.61-generic 2.6.35.13
Regression: Yes
RelatedPackageVersions: linux-firmware 1.38.6
Reproducible: Yes
RfKill:

Tags: maverick regression-release needs-upstream-testing
Uname: Linux 2.6.35-30-generic i686
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lp lpadmin netdev plugdev sambashare tape vboxusers video
dmi.bios.date: 09/24/2004
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1018.004
dmi.board.name: P4C800-E
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1018.004:bd09/24/2004:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASUSTeKComputerInc.:rnP4C800-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 886987

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Mick Alvey (picknslide) wrote : AcpiTables.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Mick Alvey (picknslide) wrote : AlsaDevices.txt

apport information

Revision history for this message
Mick Alvey (picknslide) wrote : AplayDevices.txt

apport information

Revision history for this message
Mick Alvey (picknslide) wrote : ArecordDevices.txt

apport information

Revision history for this message
Mick Alvey (picknslide) wrote : BootDmesg.txt

apport information

Revision history for this message
Mick Alvey (picknslide) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Mick Alvey (picknslide) wrote : Card2.Amixer.values.txt

apport information

Revision history for this message
Mick Alvey (picknslide) wrote : Card2.Codecs.codec97.0.ac97.0.0.txt

apport information

Revision history for this message
Mick Alvey (picknslide) wrote : Card2.Codecs.codec97.0.ac97.0.0.regs.txt

apport information

Revision history for this message
Mick Alvey (picknslide) wrote : CurrentDmesg.txt

apport information

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Mick Alvey (picknslide) wrote : Lspci.txt

apport information

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Mick Alvey (picknslide) wrote : Lsusb.txt

apport information

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Mick Alvey (picknslide) wrote : PciMultimedia.txt

apport information

Revision history for this message
Mick Alvey (picknslide) wrote : ProcCpuinfo.txt

apport information

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Mick Alvey (picknslide) wrote : ProcInterrupts.txt

apport information

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Mick Alvey (picknslide) wrote : ProcModules.txt

apport information

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Mick Alvey (picknslide) wrote : UdevDb.txt

apport information

Revision history for this message
Mick Alvey (picknslide) wrote : UdevLog.txt

apport information

Revision history for this message
Mick Alvey (picknslide) wrote : WifiSyslog.txt

apport information

Revision history for this message
Mick Alvey (picknslide) wrote : Re: [Bug 886987] Missing required logs.

I sent you the info

On Sun, Nov 6, 2011 at 8:35 PM, Brad Figg <email address hidden> wrote:

> This bug is missing log files that will aid in diagnosing the problem.
> >From a terminal window please run:
>
> apport-collect 886987
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/886987
>
> Title:
> Firefox hanging - firefox-bin stops responding
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> I cannot determine for sure what is making the browser hang, but
> Firefox hangs regularly with firefox-bin becoming non=responsive. THe
> message is Firefox is a;ready running. At this point you have to kill
> the pprocess and restart. Any help here appreciated. As well as any
> directions for upgrading Firefox to the latest version past 3.6
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/886987/+subscriptions
>

--
***************************
Cheers,
Mick_EH?

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
status: Confirmed → In Progress
status: In Progress → Fix Committed
status: Fix Committed → Confirmed
penalvch (penalvch)
affects: linux (Ubuntu) → firefox (Ubuntu)
Changed in firefox (Ubuntu):
status: Confirmed → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu and Firefox since that time.

Ubuntu 10.10 (maverick) reached end-of-life on April 10, 2012.

Do you still see a problem related to the one that you reported using currently supported versions of Firefox and Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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