Firefox Freeze randomly in 11.10 when webcam plugged in

Bug #885674 reported by Julien
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hello,
When I use Firefox, it freezes randomly. Closing and reopening the browser does not work, bug directly. I am forced to restart the computer. This s'appilque also for Thunderbird. I can give you more details if necessary.
Cordially.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: firefox 7.0.1+build1+nobinonly-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: julien 6602 F.... pulseaudio
 /dev/snd/controlC1: julien 6602 F.... pulseaudio
 /dev/snd/controlC0: julien 6602 F.... pulseaudio
 /dev/snd/pcmC0D0p: julien 6602 F...m pulseaudio
BuildID: 20111008085652
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfe024000 irq 16'
   Mixer name : 'Realtek ALC892'
   Components : 'HDA:10ec0892,1458a102,00100302'
   Controls : 37
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xfcffc000 irq 19'
   Mixer name : 'Nvidia GPU 0d HDMI/DP'
   Components : 'HDA:10de000d,10de0101,00100100'
   Controls : 16
   Simple ctrls : 4
Card2.Amixer.info:
 Card hw:2 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:12.2-1, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0825'
   Controls : 2
   Simple ctrls : 1
Card2.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 6144
   Mono: Capture 6144 [100%] [30.00dB] [on]
Channel: release
Date: Thu Nov 3 14:15:40 2011
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IpRoute:
 default via 192.168.1.1 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.2 metric 2
ProcEnviron:
 LANGUAGE=fr:en
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 LC_MESSAGES=fr_FR.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=7.0.1/20111008085652 (Running)
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/24/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F7
dmi.board.name: GA-880GA-UD3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF7:bd11/24/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-880GA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-880GA-UD3H:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-880GA-UD3H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Julien (julien-meugnier) wrote :
Revision history for this message
Alessandro Menti (elgaton) wrote :

Could you please try to disconnect your USB Logitech webcam and tell me if that fixes the problem?

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Julien (julien-meugnier) wrote :

I will try, if I encounter any problems in the coming days I would tell you, if I have still the same bug with the webcam, I'll let you know as well.
Thank you for your response.

Revision history for this message
Julien (julien-meugnier) wrote :

Good morning.
Effectively disconnect the webcam in the bug instantly solve the problem. Thank you this helps out until the bug is resolved.
Cordially.

Revision history for this message
Alessandro Menti (elgaton) wrote :

Thanks for your reply.

The fact that disconnecting the webcam solves the problem leads me to the conclusion that you are experiencing the symptoms of bug #884210, so I'm marking this report as a duplicate of that one.

Feel free to report any other bugs you may find. Thanks for making Ubuntu better!

Changed in firefox (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Julien, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

affects: firefox (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
summary: - Firefox Freeze randomly on Ubuntu Oneiric
+ Firefox Freeze randomly in 11.10 when webcam plugged in
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.