internal microphone not working Acer one 522

Bug #877874 reported by clevenp
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

fresh install ubuntu 11.10 from live CD
acer one 522 2gig Ram

internal microphone is not working .... looks like there is a loop as it shows activity on the microphone line (bars are moving) but it is not recording sound

when using mute, the bar stops moving
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: SB [HDA ATI SB], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: philip 1628 F.... pulseaudio
 /dev/snd/pcmC1D0c: philip 1628 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0x90544000 irq 40'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 4
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'SB'/'HDA ATI SB at 0x90540000 irq 16'
   Mixer name : 'Conexant CX20584'
   Components : 'HDA:14f15068,10250543,00100302'
   Controls : 16
   Simple ctrls : 10
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=aea81043-970e-4af6-80d6-80e236b3f008
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Acer Aspire One 522
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=9E8255A882558625 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic N/A
 linux-backports-modules-3.0.0-12-generic N/A
 linux-firmware 1.60
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: oneiric
Uname: Linux 3.0.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 03/21/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.09
dmi.board.name: Aspire One 522
dmi.board.vendor: Acer
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrV1.09:bd03/21/2011:svnAcer:pnAspireOne522:pvrV1.09:rvnAcer:rnAspireOne522:rvrV1.09:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire One 522
dmi.product.version: V1.09
dmi.sys.vendor: Acer

Revision history for this message
tsg1zzn (tsg1zzn) wrote :

Which program are you using to record?

Revision history for this message
clevenp (philip-vancleven) wrote :

I checked the sound preferences from the top menu bar (loudspeaker icon)
selected the input tab
selected the internal audio

the input level bar was moving erratically
moving the slider for input volume level made only marginal effect on the movement of the bar

when using the sound recorder application (setting to cd quality mp3) after the recording of 5 sec (counting to 5), I only can hear a lot of cracking noise (as if the signal is completely clipped ) but no counting

philip

Revision history for this message
Victor Vargas (kamus) wrote :

I have reassigned this issue to linux package for now.

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 877874

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
clevenp (philip-vancleven) wrote : AcpiTables.txt

apport information

tags: added: apport-collected oneiric
description: updated
Revision history for this message
clevenp (philip-vancleven) wrote : AlsaDevices.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : AplayDevices.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : BootDmesg.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : Card1.Amixer.values.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : CurrentDmesg.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : IwConfig.txt

apport information

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clevenp (philip-vancleven) wrote : Lspci.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : Lsusb.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : PciMultimedia.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : ProcInterrupts.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : ProcModules.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : PulseSinks.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : PulseSources.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : UdevDb.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : UdevLog.txt

apport information

Revision history for this message
clevenp (philip-vancleven) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

clevenp, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
clevenp (philip-vancleven) wrote : Re: [Bug 877874] Re: internal microphone not working Acer one 522

Hello Christopher

I solved the problem by taking a driver from another acer device (found the
solution by googling on the mic problem)
Currently I will not upgrade my acer one to another Ubuntu version as I
don't like the user interface and how it sometimes hangs. Additionally I
have mighty problems with ubuntu > 10.04 on my dell 1520 (hangs after the
upgrade) and I am now testing the Linux Mint 12 release. Up to now I like
the Mint more than ubuntu (11.XX and higher) and my dell does not hang ...
sorry for my negative reaction

Philip Van Cleven

PS I adviced people to install ubuntu but after 10.10 I actually told them
to hold the upgrades and wait till I find a more easy UI and mint is
definitely a good candidate.

On Mon, Apr 2, 2012 at 9:11 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> clevenp, thank you for reporting this and helping make Ubuntu better.
> This bug was reported a while ago and there hasn't been any activity in
> it recently. We were wondering if this is still an issue? Can you try
> with the latest development release of Ubuntu? ISO CD images are
> available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a
> Terminal (Applications->Accessories->Terminal). It will automatically
> gather and attach updated debug information to this report.
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
>
> Thanks in advance.
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/877874
>
> Title:
> internal microphone not working Acer one 522
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/877874/+subscriptions
>

Revision history for this message
clevenp (philip-vancleven) wrote :

I will upgrade my machine to ubuntu 12 in the next coming days ....

Philip

On Mon, Apr 2, 2012 at 9:11 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> clevenp, thank you for reporting this and helping make Ubuntu better.
> This bug was reported a while ago and there hasn't been any activity in
> it recently. We were wondering if this is still an issue? Can you try
> with the latest development release of Ubuntu? ISO CD images are
> available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a
> Terminal (Applications->Accessories->Terminal). It will automatically
> gather and attach updated debug information to this report.
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
>
> Thanks in advance.
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/877874
>
> Title:
> internal microphone not working Acer one 522
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/877874/+subscriptions
>

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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