no sond on headphones/microphone does not work

[klinge]

After upgrading to Ubuntu 11.10 the headphones and the microphone stoped working on my laptop. the internal speakers work as long as the headphones are not pluged in.

i don't know which informations you need just ask for more if needed.

thanks, klinge

___

Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 03)
Subsystem: Lenovo ThinkPad T61 [17aa:20ac]
Kernel driver in use: HDA Intel

___

default
    Playback/recording through the PulseAudio sound server
pulse
    Playback/recording through the PulseAudio sound server
front:CARD=Intel,DEV=0
    HDA Intel, CONEXANT Analog
    Front speakers
surround40:CARD=Intel,DEV=0
    HDA Intel, CONEXANT Analog
    4.0 Surround output to Front and Rear speakers
surround41:CARD=Intel,DEV=0
    HDA Intel, CONEXANT Analog
    4.1 Surround output to Front, Rear and Subwoofer speakers
surround50:CARD=Intel,DEV=0
    HDA Intel, CONEXANT Analog
    5.0 Surround output to Front, Center and Rear speakers
surround51:CARD=Intel,DEV=0
    HDA Intel, CONEXANT Analog
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
surround71:CARD=Intel,DEV=0
    HDA Intel, CONEXANT Analog
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
iec958:CARD=Intel,DEV=0
    HDA Intel, Conexant Digital
    IEC958 (S/PDIF) Digital Audio Output
dmix:CARD=Intel,DEV=0
    HDA Intel, CONEXANT Analog
    Direct sample mixing device
dmix:CARD=Intel,DEV=1
    HDA Intel, Conexant Digital
    Direct sample mixing device
dsnoop:CARD=Intel,DEV=0
    HDA Intel, CONEXANT Analog
    Direct sample snooping device
dsnoop:CARD=Intel,DEV=1
    HDA Intel, Conexant Digital
    Direct sample snooping device
hw:CARD=Intel,DEV=0
    HDA Intel, CONEXANT Analog
    Direct hardware device without any conversions
hw:CARD=Intel,DEV=1
    HDA Intel, Conexant Digital
    Direct hardware device without any conversions
plughw:CARD=Intel,DEV=0
    HDA Intel, CONEXANT Analog
    Hardware device with all software conversions
plughw:CARD=Intel,DEV=1
    HDA Intel, Conexant Digital
    Hardware device with all software conversions
---
ApportVersion: 1.23-0ubuntu3
Architecture: i386
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=de_CH:de
 PATH=(custom, no user)
 LANG=de_CH.UTF-8
 SHELL=/bin/bash
Tags: oneiric running-unity
Uname: Linux 3.1.0-030100rc10-generic i686
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu3
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ra52ai 1625 F.... pulseaudio
CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe100000 irq 47'
   Mixer name : 'Conexant CX20549 (Venice)'
   Components : 'HDA:14f15045,17aa20db,00100100'
   Controls : 21
   Simple ctrls : 11
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 7KHT24WW-1.08'
   Mixer name : 'ThinkPad EC 7KHT24WW-1.08'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=26f6779b-db4a-4251-af14-8431a3acda92
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MachineType: LENOVO 89329ZG
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANGUAGE=de_CH:de
 PATH=(custom, no user)
 LANG=de_CH.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=12d24df4-01e5-489b-b1ad-9d9edbd9eca8 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic N/A
 linux-backports-modules-3.0.0-12-generic N/A
 linux-firmware 1.60
Tags: oneiric running-unity
Uname: Linux 3.0.0-12-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 04/09/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 7OETC4WW (2.24 )
dmi.board.name: 89329ZG
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr7OETC4WW(2.24):bd04/09/2010:svnLENOVO:pn89329ZG:pvrThinkPadR61/R61i:rvnLENOVO:rn89329ZG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 89329ZG
dmi.product.version: ThinkPad R61/R61i
dmi.sys.vendor: LENOVO

[klinge (rosgnilk)]

i installed the newest alsa daily build shnapshot from https://code.launchpad.net/~ubuntu-audio-dev/+archive/alsa-daily/+packages now the headphones work, if the plug isn't pushed in commpletely. the microphone still doesn't work.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the release candidate kernel versus the daily build. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the others). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.1-rc9 fixed and issue, the tag would be: 'kernel-fixed-upstream-v3.1-rc9'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Thanks in advance.

[klinge (rosgnilk)]

i tested kernel 3.0.7 and rc2 and rc10. do i have to test all of them? or is it enough like that?

with 3.0.7 and rc2 i didn't have audio at all (i guess the soundcard was not recognised)
with rc10 i had audio on the notebook speakers. i had audio on the headphones, if the plug wasen't pushed in completely. the microphone didn't work at all.

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

[Joseph Salisbury (jsalisbury)]

Also, we would like to collect some additional information about your system. From a terminal, please run the following:

apport-collect 874066

[klinge (rosgnilk)]

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[klinge (rosgnilk)]

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[klinge (rosgnilk)]

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[klinge (rosgnilk)]

the apport information is with the kernel 3.0.0.12, it didn't work with the upstream versions: here it didn't accept the informations and bugzilla.kernel.org doesn't respond.

greetings, klinge

[klinge (rosgnilk)]

everything works now. i installed the newest kernel release candidate rc10 and the newest alsa daily build.

[Daniele Depetrini (daniele-depetrini)]

I had the same issue.

Kernel release candidate rc10 solved headphone issue, while newest alsa daily build solved microphone issue.

Daniele.

[penalvch (penalvch)]

klinge, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12.1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[klinge (rosgnilk)]

hi

the problem was solved with ubuntu 12.04.

greetings klinge

[penalvch (penalvch)]

klinge, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/874066/comments/30 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.