1002:9593 [HP EliteBook 8730w] Radeon Mobility HD 3670 gets very hot, battery usage consequently low (45 minutes)

Bug #871983 reported by Matej Kenda
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

The laptop HP EliteBook 8730w gets very hot. The battery life is very short (45-50 minutes on Oneiric, 3-4 hours on Windows).

$ sensors
acpitz-virtual-0
Adapter: Virtual device
temp1: +30.0°C (crit = +115.0°C)
temp2: +53.0°C (crit = +105.0°C)
temp3: +49.2°C (crit = +110.0°C)
temp4: +60.0°C (crit = +110.0°C)
temp5: +48.0°C (crit = +85.0°C)
temp6: +16.0°C (crit = +105.0°C)

coretemp-isa-0000
Adapter: ISA adapter
Core 0: +52.0°C (high = +105.0°C, crit = +105.0°C)
Core 1: +52.0°C (high = +105.0°C, crit = +105.0°C)

radeon-pci-0100
Adapter: PCI adapter
temp1: +70.0°C

The temperature doesn't drop even when the laptop is completely idle.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: xserver-xorg-video-radeon 1:6.14.99~git20110811.g93fc084-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 1.23-0ubuntu2
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,decor,move,snap,compiztoolbox,place,gnomecompat,vpswitch,resize,ring,session,mousepoll,imgpng,unitymtgrabhandles,grid,regex,animation,wall,workarounds,expo,fade,ezoom,scale,unityshell]
CompositorRunning: compiz
Date: Mon Oct 10 21:56:52 2011
DistUpgraded: Log time: 2011-10-07 09:50:42.700723
DistroCodename: oneiric
DistroVariant: ubuntu
DkmsStatus:
 vboxhost, 4.1.4, 2.6.38-11-generic, x86_64: installed
 vboxhost, 4.1.4, 3.0.0-12-generic, x86_64: installed
ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
GraphicsCard:
 ATI Technologies Inc Radeon Mobility HD 3670 [1002:9593] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:30ec]
MachineType: Hewlett-Packard HP EliteBook 8730w
PccardctlIdent:
 Socket 0:
   product info: "RICOH", "Bay8Controller", "", ""
   manfid: 0x0000, 0x0000
   function: 254 (unknown)
PccardctlStatus:
 Socket 0:
   3.3V 16-bit PC Card
   Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.0.0-12-generic root=UUID=59ad8fb2-a45b-4f83-8bd1-b12499301514 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-ati
UpgradeStatus: Upgraded to oneiric on 2011-10-07 (3 days ago)
dmi.bios.date: 01/26/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PAD Ver. F.11
dmi.board.name: 30EC
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 91.23
dmi.chassis.asset.tag: CNU94039H1
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PADVer.F.11:bd01/26/2010:svnHewlett-Packard:pnHPEliteBook8730w:pvrF.11:rvnHewlett-Packard:rn30EC:rvrKBCVersion91.23:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8730w
dmi.product.version: F.11
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu3
version.ia32-libs: ia32-libs 20090808ubuntu25
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

Revision history for this message
Matej Kenda (matejken) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Matej Kenda, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

affects: xserver-xorg-video-ati (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
summary: - Radeon Mobility HD 3670 gets very hot, battery usage consequently low
- (45 minutes)
+ 1002:9593 [HP EliteBook 8730w] Radeon Mobility HD 3670 gets very hot,
+ battery usage consequently low (45 minutes)
tags: added: bios-outdated-f.20 needs-upstream-testing regression-potential
Revision history for this message
Johannes Anwander (10anwanjo) wrote :

I have the same problem with elitebook 8470p also on Oneiric. Battery lasts at maximum 1 hour and temperature is inconveniently high.

Revision history for this message
penalvch (penalvch) wrote :

Johannes Anwander, your problem will never be fixed in Oneiric as it's no longer supported. However, if you are having a problem in a supported release, and so your hardware and problem may be tracked, please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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