USB sound card not detected

[Rick hemrich]

usb logitech wireless headset not detected after latest update. The hardware works in other os's
Description: Ubuntu oneiric (development branch)
Release: 11.10

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: alsa-base 1.0.24+dfsg-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rick 1498 F.... pulseaudio
 /dev/snd/controlC1: rick 1498 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'CK804'/'NVidia CK804 with ALC850 at irq 22'
   Mixer name : 'Realtek ALC850 rev 0'
   Components : 'AC97a:414c4790'
   Controls : 42
   Simple ctrls : 27
Card1.Amixer.info:
 Card hw:1 'Audigy2'/'SB Audigy 2 ZS [SB0350] (rev.4, serial:0x20021102) at 0x9000, irq 19'
   Mixer name : 'SigmaTel STAC9750,51'
   Components : 'AC97a:83847650'
   Controls : 211
   Simple ctrls : 46
Date: Sat Oct 8 13:02:54 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/10/2006
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F4
dmi.board.name: GA-K8N Pro-SLI
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF4:bd02/10/2006:svn:pn:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-K8NPro-SLI:rvrx.x:

[David Henningsson (diwic)]

This seems to be a problem with the USB stack rather than the ALSA interface.

[ 622.980111] usb 2-5: new full speed USB device number 23 using ohci_hcd
[ 623.861221] usb 2-5: device descriptor read/all, error -62
[ 623.920039] hub 2-0:1.0: unable to enumerate USB device on port 5

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[penalvch (penalvch)]

Rich hemrich, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.