Ubuntu
hplip package

systray.py crashed with SIGSEGV in g_type_module_use()

Bug #858484 reported by Rene Prado on 2011-09-24

This bug report is a duplicate of: Bug #861125: systray.py crashed with SIGSEGV in gtk_widget_style_get(). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	hplip (Ubuntu)	Confirmed	High	Unassigned

Bug Description

Just started using hplip applet and this came up.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: hplip-data 3.11.7-1ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
CupsErrorLog:
W [24/Sep/2011:10:26:44 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/HP_Fax_Gray__' has already been added
W [24/Sep/2011:10:26:44 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/HP_Fax_RGB__' has already been added
W [24/Sep/2011:10:26:44 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/HP_Officejet_6500_E709n_Gray__' has already been added
W [24/Sep/2011:10:26:44 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/HP_Officejet_6500_E709n_RGB__' has already been added
Date: Sat Sep 24 13:10:22 2011
ExecutablePath: /usr/share/hplip/systray.py
InterpreterPath: /usr/bin/python2.7
Lpstat:
device for HP-Fax: hpfax:/net/Officejet_6500_E709n?ip=192.168.10.101
device for HP-Officejet-6500-E709n: hp:/net/Officejet_6500_E709n?ip=192.168.10.101
MachineType: Hewlett-Packard HP Pavilion dm1 Notebook PC
PackageArchitecture: all
Papersize: letter
PpdFiles:
HP-Fax: HP Fax hpcups
HP-Officejet-6500-E709n: HP Officejet 6500 e709n, hpcups 3.11.7
ProcCmdline: python /usr/bin/hp-systray
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic root=UUID=3dc82f97-25e1-4bd3-86c4-49500d5302ac ro quiet splash vt.handoff=7
SegvAnalysis:
Segfault happened at: 0x49c60b: mov 0x10(%rax),%rdi
PC (0x0049c60b) ok
source "0x10(%rax)" (0x00000010) not located in a known VMA region (needed readable region)!
destination "%rdi" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: hplip
StacktraceTop:
?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
g_type_module_use () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
gtk_theme_engine_get () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
Title: systray.py crashed with SIGSEGV in g_type_module_use()
UpgradeStatus: Upgraded to oneiric on 2011-09-22 (1 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/07/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1611
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 96.3A
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.13:bd07/07/2011:svnHewlett-Packard:pnHPPaviliondm1NotebookPC:pvr0599100000253000110320000:rvnHewlett-Packard:rn1611:rvr96.3A:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dm1 Notebook PC
dmi.product.version: 0599100000253000110320000
dmi.sys.vendor: Hewlett-Packard

Tags:

Revision history for this message

Rene Prado (rene-prado) wrote on 2011-09-24:

BootDmesg.txt Edit (55.2 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (713 bytes, text/plain; charset="utf-8")
Disassembly.txt Edit (541 bytes, text/plain; charset="utf-8")
Locale.txt Edit (327 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (13.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (542 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (70.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.0 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (791 bytes, text/plain; charset="utf-8")
Registers.txt Edit (814 bytes, text/plain; charset="utf-8")
Stacktrace.txt Edit (4.7 KiB, text/plain; charset="utf-8")
ThreadStacktrace.txt Edit (6.6 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (113.2 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (255.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Apport retracing service (apport) wrote on 2011-09-24:

StacktraceTop:
setup_context (registry=<synthetic pointer>, module=<synthetic pointer>, lineno=<synthetic pointer>, filename=<synthetic pointer>, stack_level=1) at ../Python/_warnings.c:449
do_warn (message='Unable to locate theme engine in module_path: "pixmap",', category=<type at remote 0x2127e20>, stack_level=1) at ../Python/_warnings.c:594
PyErr_WarnEx (category=<type at remote 0x2127e20>, text=<optimized out>, stack_level=1) at ../Python/_warnings.c:720
_log_func (log_domain=<optimized out>, log_level=G_LOG_LEVEL_WARNING, message=0x230d820 "Unable to locate theme engine in module_path: \"pixmap\",", user_data=0x2127e20) at /build/buildd/pygobject-2-2.28.6/gobject/gobjectmodule.c:2353
?? ()

Revision history for this message

Apport retracing service (apport) wrote on 2011-09-24: Stacktrace.txt

Stacktrace.txt Edit (1.3 KiB, text/plain)

Revision history for this message

Apport retracing service (apport) wrote on 2011-09-24: ThreadStacktrace.txt

ThreadStacktrace.txt Edit (2.6 KiB, text/plain)

Changed in hplip (Ubuntu):
importance:	Undecided → Medium
tags:	removed: need-amd64-retrace

Revision history for this message

Launchpad Janitor (janitor) wrote on 2011-09-26:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status:	New → Confirmed

Jean-Baptiste Lallement (jibel) on 2011-09-26

visibility:	private → public
Changed in hplip (Ubuntu):
importance:	Medium → High

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2011-09-28:

This is most probably a duplicate of bug 861125. Please follow the instructions there. If you do not see the hp-systray icon, do a complete system update (to apply fixes of other bugs concerning hp-systray) and then log out and log in again. Then click the icon and choose "Quit" and in a terminal window run "LIBOVERLAY_SCROLLBAR=0 hp-systray". Now you should be able to open the settings window and also the HP Toolbox by clicking the appropriate menu entries without a crash.

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2011-10-02:

Can you do all updates on your Oneiric box, log out and log in again? Does the HP logo icon of the applet now appear and does it work?

Revision history for this message

michael idowu (idowu-michael) wrote on 2011-10-02: Re: [Bug 858484] Re: systray.py crashed with SIGSEGV in g_type_module_use()

Download full text (4.2 KiB)

Yes, it is now working. The HP logo appears and it works as expected. Thanks
for your help.

On Sun, Oct 2, 2011 at 4:45 PM, Till Kamppeter <email address hidden>wrote:

> Can you do all updates on your Oneiric box, log out and log in again?
> Does the HP logo icon of the applet now appear and does it work?
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (857865).
> https://bugs.launchpad.net/bugs/858484
>
> Title:
> systray.py crashed with SIGSEGV in g_type_module_use()
>
> Status in “hplip” package in Ubuntu:
> Confirmed
>
> Bug description:
> Just started using hplip applet and this came up.
>
> ProblemType: Crash
> DistroRelease: Ubuntu 11.10
> Package: hplip-data 3.11.7-1ubuntu2
> ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
> Uname: Linux 3.0.0-11-generic x86_64
> NonfreeKernelModules: fglrx
> ApportVersion: 1.23-0ubuntu1
> Architecture: amd64
> CupsErrorLog:
> W [24/Sep/2011:10:26:44 -0700] failed to AddProfile:
> org.freedesktop.ColorManager.Failed:profile object path
> '/org/freedesktop/ColorManager/profiles/HP_Fax_Gray__' has already been
> added
> W [24/Sep/2011:10:26:44 -0700] failed to AddProfile:
> org.freedesktop.ColorManager.Failed:profile object path
> '/org/freedesktop/ColorManager/profiles/HP_Fax_RGB__' has already been added
> W [24/Sep/2011:10:26:44 -0700] failed to AddProfile:
> org.freedesktop.ColorManager.Failed:profile object path
> '/org/freedesktop/ColorManager/profiles/HP_Officejet_6500_E709n_Gray__' has
> already been added
> W [24/Sep/2011:10:26:44 -0700] failed to AddProfile:
> org.freedesktop.ColorManager.Failed:profile object path
> '/org/freedesktop/ColorManager/profiles/HP_Officejet_6500_E709n_RGB__' has
> already been added
> Date: Sat Sep 24 13:10:22 2011
> ExecutablePath: /usr/share/hplip/systray.py
> InterpreterPath: /usr/bin/python2.7
> Lpstat:
> device for HP-Fax: hpfax:/net/Officejet_6500_E709n?ip=192.168.10.101
> device for HP-Officejet-6500-E709n:
> hp:/net/Officejet_6500_E709n?ip=192.168.10.101
> MachineType: Hewlett-Packard HP Pavilion dm1 Notebook PC
> PackageArchitecture: all
> Papersize: letter
> PpdFiles:
> HP-Fax: HP Fax hpcups
> HP-Officejet-6500-E709n: HP Officejet 6500 e709n, hpcups 3.11.7
> ProcCmdline: python /usr/bin/hp-systray
> ProcEnviron:
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic
> root=UUID=3dc82f97-25e1-4bd3-86c4-49500d5302ac ro quiet splash vt.handoff=7
> SegvAnalysis:
> Segfault happened at: 0x49c60b: mov 0x10(%rax),%rdi
> PC (0x0049c60b) ok
> source "0x10(%rax)" (0x00000010) not located in a known VMA region
> (needed readable region)!
> destination "%rdi" ok
> SegvReason: reading NULL VMA
> Signal: 11
> SourcePackage: hplip
> StacktraceTop:
> ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
> g_type_module_use () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
> gtk_theme_engine_get () from
> /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
> ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
> ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-...

Yes, it is now working. The HP logo appears and it works as expected. Thanks
for your help.

On Sun, Oct 2, 2011 at 4:45 PM, Till Kamppeter <858484@bugs.launchpad.net>wrote:

> Can you do all updates on your Oneiric box, log out and log in again?
> Does the HP logo icon of the applet now appear and does it work?
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (857865).
> https://bugs.launchpad.net/bugs/858484
>
> Title:
>  systray.py crashed with SIGSEGV in g_type_module_use()
>
> Status in “hplip” package in Ubuntu:
>  Confirmed
>
> Bug description:
>  Just started using hplip applet and this came up.
>
>  ProblemType: Crash
>  DistroRelease: Ubuntu 11.10
>  Package: hplip-data 3.11.7-1ubuntu2
>  ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
>  Uname: Linux 3.0.0-11-generic x86_64
>  NonfreeKernelModules: fglrx
>  ApportVersion: 1.23-0ubuntu1
>  Architecture: amd64
>  CupsErrorLog:
>   W [24/Sep/2011:10:26:44 -0700] failed to AddProfile:
> org.freedesktop.ColorManager.Failed:profile object path
> '/org/freedesktop/ColorManager/profiles/HP_Fax_Gray__' has already been
> added
>   W [24/Sep/2011:10:26:44 -0700] failed to AddProfile:
> org.freedesktop.ColorManager.Failed:profile object path
> '/org/freedesktop/ColorManager/profiles/HP_Fax_RGB__' has already been added
>   W [24/Sep/2011:10:26:44 -0700] failed to AddProfile:
> org.freedesktop.ColorManager.Failed:profile object path
> '/org/freedesktop/ColorManager/profiles/HP_Officejet_6500_E709n_Gray__' has
> already been added
>   W [24/Sep/2011:10:26:44 -0700] failed to AddProfile:
> org.freedesktop.ColorManager.Failed:profile object path
> '/org/freedesktop/ColorManager/profiles/HP_Officejet_6500_E709n_RGB__' has
> already been added
>  Date: Sat Sep 24 13:10:22 2011
>  ExecutablePath: /usr/share/hplip/systray.py
>  InterpreterPath: /usr/bin/python2.7
>  Lpstat:
>   device for HP-Fax: hpfax:/net/Officejet_6500_E709n?ip=192.168.10.101
>   device for HP-Officejet-6500-E709n:
> hp:/net/Officejet_6500_E709n?ip=192.168.10.101
>  MachineType: Hewlett-Packard HP Pavilion dm1 Notebook PC
>  PackageArchitecture: all
>  Papersize: letter
>  PpdFiles:
>   HP-Fax: HP Fax hpcups
>   HP-Officejet-6500-E709n: HP Officejet 6500 e709n, hpcups 3.11.7
>  ProcCmdline: python /usr/bin/hp-systray
>  ProcEnviron:
>   PATH=(custom, no user)
>   LANG=en_US.UTF-8
>   SHELL=/bin/bash
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic
> root=UUID=3dc82f97-25e1-4bd3-86c4-49500d5302ac ro quiet splash vt.handoff=7
>  SegvAnalysis:
>   Segfault happened at: 0x49c60b:      mov    0x10(%rax),%rdi
>   PC (0x0049c60b) ok
>   source "0x10(%rax)" (0x00000010) not located in a known VMA region
> (needed readable region)!
>   destination "%rdi" ok
>  SegvReason: reading NULL VMA
>  Signal: 11
>  SourcePackage: hplip
>  StacktraceTop:
>   ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
>   g_type_module_use () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
>   gtk_theme_engine_get () from
> /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
>   ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
>   ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
>  Title: systray.py crashed with SIGSEGV in g_type_module_use()
>  UpgradeStatus: Upgraded to oneiric on 2011-09-22 (1 days ago)
>  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>  dmi.bios.date: 07/07/2011
>  dmi.bios.vendor: Hewlett-Packard
>  dmi.bios.version: F.13
>  dmi.board.asset.tag: Base Board Asset Tag
>  dmi.board.name: 1611
>  dmi.board.vendor: Hewlett-Packard
>  dmi.board.version: 96.3A
>  dmi.chassis.asset.tag: Chassis Asset Tag
>  dmi.chassis.type: 10
>  dmi.chassis.vendor: Hewlett-Packard
>  dmi.chassis.version: Chassis Version
>  dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.13:bd07/07/2011:svnHewlett-Packard:pnHPPaviliondm1NotebookPC:pvr0599100000253000110320000:rvnHewlett-Packard:rn1611:rvr96.3A:cvnHewlett-Packard:ct10:cvrChassisVersion:
>  dmi.product.name: HP Pavilion dm1 Notebook PC
>  dmi.product.version: 0599100000253000110320000
>  dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/858484/+subscriptions
>

-- 
Michael Idowu
Toronto, Canada

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2011-10-03:

Thank you for testing. Then it is indeed the same problem as bug 861125. Marked as duplicate.

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systray.py crashed with SIGSEGV in g_type_module_use()

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