Expired Timestamp error on clicking "account information"

[Michael Bewley]

When I click "Account Information", an error pops up. Let me know if you need any logs etc.

[Natalia Bidart (nataliabidart)]

Hello!

Thanks for helping us making Ubuntu One better. Can you please confirm you have
the date and time properly set? From the error, I think is very likely that the
time in your machine is not accurate.

You can know more about the connection failing due to clock mismatch at bug
#692597.

Let me know!
Natalia.

[Michael Bewley (michael-bewley)]

Yep, I'm dual booting windows/ubuntu on that machine, and I haven't sorted
out the system clock properly - so the time is definitely wrong.
From a user perspective, it wasn't clear to me whether the operation was
working or failing (as the screen still popped up). Perhaps you could reword
the error message?
Thanks for the quick response - I've just started using U1 properly (again),
and it's a million times as good as when it first launched. Keep up the good
work!

On 27 September 2011 02:01, Natalia Bidart <email address hidden>wrote:

> *** This bug is a duplicate of bug 692597 ***
> https://bugs.launchpad.net/bugs/692597
>
> Hello!
>
> Thanks for helping us making Ubuntu One better. Can you please confirm you
> have
> the date and time properly set? From the error, I think is very likely that
> the
> time in your machine is not accurate.
>
> You can know more about the connection failing due to clock mismatch at bug
> #692597.
>
> Let me know!
> Natalia.
>
>
> ** This bug has been marked a duplicate of bug 692597
> If the user has the date wrong, connection fails
>
> ** Tags removed: windows
> ** Tags added: u1-windows
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/858017
>
> Title:
> Expired Timestamp error on clicking "account information"
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntuone-windows-installer/+bug/858017/+subscriptions
>

[Natalia Bidart (nataliabidart)]

Hello Michael,

I completely agree this date/time issue needs improvement, but as you can imagine is not straightforward (otherwise we would have solved it already).

Thanks for all your help!
Natalia.