libre office 3 crashed when try to lunch application

[Abu Zafar Md. Wahid]

I'm using ubuntu 11.04, and libre office 3, when try open any libre office, the system is being hang.
But when I start the application as root by this "gnome-terminal -e libreoffice" no probelm. I tried to remove this application, but no success.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: libreoffice-core 1:3.3.3-1ubuntu2
ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
Architecture: amd64
Date: Mon Sep 19 16:04:42 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)

[penalvch (penalvch)]

Abu Zafar Md. Wahid, thank you for reporting this and helping make Ubuntu better. Regarding your comments:

"...when try open any libre office, the system is being hang."

Is it that the whole operating system becomes unresponsive to your keyboard and mouse, just the application hangs/grayscreens, or does the application actually crash as mentioned in the summary? How are you launching LibreOffice? Are you trying to open a specific file and if so could you please attach it to this report?

[Abu Zafar Md. Wahid (wahid-palerain)]

Yes the I think whole O.S is becomes unresponsive, the mouse just show it's
cursor position, if I move the position, the cursor changed its position,
but no other functions work. The keyboard does not work too. I have to force
the system shut down with power button.

This does not matter that if I choose to open a file or try to start the
application, last few days this have been happening.

Thanks a Christopher for your quick response, believe sooner the problem
will be solved.

Best Regards
Abu Zafar Md. Wahid

Web developer

<http://palerain.com>

On Mon, Sep 19, 2011 at 7:07 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Abu Zafar Md. Wahid, thank you for reporting this and helping make
> Ubuntu better. Regarding your comments:
>
> "...when try open any libre office, the system is being hang."
>
> Is it that the whole operating system becomes unresponsive to your
> keyboard and mouse, just the application hangs/grayscreens, or does the
> application actually crash as mentioned in the summary? How are you
> launching LibreOffice? Are you trying to open a specific file and if so
> could you please attach it to this report?
>
> ** Changed in: libreoffice (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/853749
>
> Title:
> libre office 3 crashed when try to lunch application
>
> Status in “libreoffice” package in Ubuntu:
> Incomplete
>
> Bug description:
> I'm using ubuntu 11.04, and libre office 3, when try open any libre
> office, the system is being hang.
> But when I start the application as root by this "gnome-terminal -e
> libreoffice" no probelm. I tried to remove this application, but no success.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: libreoffice-core 1:3.3.3-1ubuntu2
> ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
> Uname: Linux 2.6.38-11-generic x86_64
> Architecture: amd64
> Date: Mon Sep 19 16:04:42 2011
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64
> (20110427.1)
> ProcEnviron:
> LANGUAGE=en_US:en
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: libreoffice
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/853749/+subscriptions
>

[penalvch (penalvch)]

Abu Zafar Md. Wahid, this is unreproducible in a 32-bit Ubuntu environment. Do you have any other applications open when you try to open LibreOffice? If you run LibreOffice in a 32-bit Ubuntu environment can you reproduce this problem?

[Abu Zafar Md. Wahid (wahid-palerain)]

Yes many other applications are opened when I'm trying to open libre office.
I've ubuntu on my laptop which is 64 bit, I have no other laptop which is 32
bit.
So then what you suggest me to solve this problem?

Best Regards
Abu Zafar Md. Wahid

Web developer

<http://palerain.com>

On Mon, Sep 19, 2011 at 10:06 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Abu Zafar Md. Wahid, this is unreproducible in a 32-bit Ubuntu
> environment. Do you have any other applications open when you try to
> open LibreOffice? If you run LibreOffice in a 32-bit Ubuntu environment
> can you reproduce this problem?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/853749
>
> Title:
> libre office 3 crashed when try to lunch application
>
> Status in “libreoffice” package in Ubuntu:
> Incomplete
>
> Bug description:
> I'm using ubuntu 11.04, and libre office 3, when try open any libre
> office, the system is being hang.
> But when I start the application as root by this "gnome-terminal -e
> libreoffice" no probelm. I tried to remove this application, but no success.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: libreoffice-core 1:3.3.3-1ubuntu2
> ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
> Uname: Linux 2.6.38-11-generic x86_64
> Architecture: amd64
> Date: Mon Sep 19 16:04:42 2011
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64
> (20110427.1)
> ProcEnviron:
> LANGUAGE=en_US:en
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: libreoffice
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/853749/+subscriptions
>

[Abu Zafar Md. Wahid (wahid-palerain)]

Hi, Christopher,
*I've created a new user, where libre package start properly. Is it becouse
of broken package file for old user?
*
Best Regards
Abu Zafar Md. Wahid

Web developer

<http://palerain.com>

On Mon, Sep 19, 2011 at 10:06 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Abu Zafar Md. Wahid, this is unreproducible in a 32-bit Ubuntu
> environment. Do you have any other applications open when you try to
> open LibreOffice? If you run LibreOffice in a 32-bit Ubuntu environment
> can you reproduce this problem?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/853749
>
> Title:
> libre office 3 crashed when try to lunch application
>
> Status in “libreoffice” package in Ubuntu:
> Incomplete
>
> Bug description:
> I'm using ubuntu 11.04, and libre office 3, when try open any libre
> office, the system is being hang.
> But when I start the application as root by this "gnome-terminal -e
> libreoffice" no probelm. I tried to remove this application, but no success.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: libreoffice-core 1:3.3.3-1ubuntu2
> ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
> Uname: Linux 2.6.38-11-generic x86_64
> Architecture: amd64
> Date: Mon Sep 19 16:04:42 2011
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64
> (20110427.1)
> ProcEnviron:
> LANGUAGE=en_US:en
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: libreoffice
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/853749/+subscriptions
>

[penalvch (penalvch)]

Abu Zafar Md. Wahid, if your entire computer locks up except for the mouse, it is an Xorg bug, not Libreoffice. Please run the command at the Terminal:
apport-collect 853749
which will attach necessary information for debugging this as an Xorg problem. Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]