[EDGY] firefox crashed -- maybe rel. realplayer

Bug #85238 reported by Eric Stutzman
4
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Mozilla Bugs

Bug Description

Binary package hint: mozilla-firefox

This crash seems to happen randomly - I cannot reproduce it at will.

Tags: mt-confirm
Revision history for this message
Dave Walker (davewalker) wrote :

What ubuntu package version of ubuntu are you using?
What version of ubuntu are you using?

How regular is this happening?

Changed in firefox:
status: Unconfirmed → Needs Info
Revision history for this message
Dave Walker (davewalker) wrote :

Sorry, what ubuntu package version of mozilla-firefox are you using?

Revision history for this message
Freddy Martinez (freddymartinez9) wrote :

Thank you for the bug report. Could you please install the firefox-dbg package and try to obtain a backtrace (or crash report) by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs This will greatly aid us in tracking down your problem.

Which flash package do you have installed?
Which Java package do you have installed?
Which firefox extensions do you have installed?

Changed in firefox:
assignee: nobody → mozillateam
Revision history for this message
Eric Stutzman (escottstutz) wrote : RE: [Bug 85238] Re: Firefox crashes when switching pages in hotmail

I believe the package is 2.0.0.1

It happens about every 5th time I use firefox.

> From: <email address hidden>> Date: Thu, 15 Feb 2007 02:15:50 +0000> Subject: [Bug 85238] Re: Firefox crashes when switching pages in hotmail> To: <email address hidden>> > Sorry, what ubuntu package version of mozilla-firefox are you using?> > -- > Firefox crashes when switching pages in hotmail> https://launchpad.net/bugs/85238
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Changed in firefox:
importance: Undecided → Medium
Revision history for this message
Eric Stutzman (escottstutz) wrote :

How do I find out which Flash, Java package. and Firefox extensions I have installed? I am new to this and using an old Pentium II, 400mhz computer.> From: <email address hidden>> Date: Thu, 15 Feb 2007 04:00:59 +0000> Subject: [Bug 85238] Re: Firefox crashes when switching pages in hotmail> To: <email address hidden>> > Thank you for the bug report. Could you please install the firefox-dbg> package and try to obtain a backtrace (or crash report) by following the> instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs This will> greatly aid us in tracking down your problem.> > Which flash package do you have installed?> Which Java package do you have installed?> Which firefox extensions do you have installed?> > ** Changed in: firefox (Ubuntu)> Assignee: (unassigned) => Mozilla Team> > -- > Firefox crashes when switching pages in hotmail> https://launchpad.net/bugs/85238
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Revision history for this message
Eric Stutzman (escottstutz) wrote : Re: Firefox crashes when switching pages in hotmail
David Farning (dfarning)
Changed in firefox:
assignee: mozillateam → mozilla-bugs
Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote : Retraced Stacktrace

Retrace done.

Extract from retraced stacktrace:
...
#3 <signal handler called>
#4 ?? ()
#5 ?? () from /usr/lib/libglib-2.0.so.0
#6 __pthread_mutex_unlock_usercnt ()
#7 g_timeout_dispatch (source=0xaeab33c8, callback=0,
#8 IA__g_main_context_dispatch (context=0x8080960)
#9 g_main_context_iterate (context=0x8080960, block=1,
#10 IA__g_main_loop_run (loop=0x8227188) at gmain.c:2881
#11 IA__gtk_main () at gtkmain.c:1024
#12 nsAppShell::Run (this=0x813c3f0) at nsAppShell.cpp:139
...

Some third party addons as per error log:
...
WARNING: library /home/hoover/Desktop/.realplayer/mozilla/nphelix.so not found in system packages -- ignoring
...

Tagging as mt-confirm for further processing

Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote : Retraced Thread Stacktrace

Retraced Thread Stacktrace

Revision history for this message
Alexander Sack (asac) wrote :

you appear to have not installed realplayer preoperly. OTOH, we cannot realplayer plugin as we have not access to the code and we have no channel to communicate crashes to real player developers. In consequence there is nothing we can do, which is why i close this report now.

If you ever manage to capture another crash report, don't hesitate to open a *new* bug. Thanks for your contribution,

 - Alexander

Changed in firefox:
importance: Medium → Undecided
status: Needs Info → Rejected
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