False GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000012

[salva]

I got this just after booting

[ 22.303517] [drm] radeon defaulting to kernel modesetting.
[ 22.303525] [drm] radeon kernel modesetting enabled.
[ 22.303647] radeon 0000:02:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 22.303659] radeon 0000:02:00.0: setting latency timer to 64
[ 22.338654] [drm] capturing error event; look for more information in /debug/dri/0/i915_error_state
[ 22.340281] render error detected, EIR: 0x00000010
[ 22.340286] page table error
[ 22.340288] PGTBL_ER: 0x00000013
[ 22.340293] [drm:i915_report_and_clear_eir] *ERROR* EIR stuck: 0x00000010, masking
[ 22.340303] render error detected, EIR: 0x00000010
[ 22.340305] page table error
[ 22.340307] PGTBL_ER: 0x00000013
[ 22.410574] No connectors reported connected with modes
[ 22.410582] [drm] Cannot find any crtc or sizes - going 1024x768
[ 22.417316] Console: switching to colour frame buffer device 128x48
[ 22.417344] fb0: inteldrmfb frame buffer device
[ 22.417346] drm: registered panic notifier
[ 22.417382] [drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 0
[ 22.418525] [drm] initializing kernel modesetting (RV710 0x1002:0x954F 0x1787:0x2271).
[ 22.418570] [drm] register mmio base: 0xDFCF0000
[ 22.418574] [drm] register mmio size: 65536

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
Date: Thu Sep 15 11:42:33 2011
DistUpgraded: Log time: 2011-06-02 10:47:48.443440
DistroCodename: oneiric
DistroVariant: ubuntu
DuplicateSignature: GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000012 Ubuntu 11.10
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
InterpreterPath: /usr/bin/python2.7
MachineType: Dell Inc. OptiPlex 210L
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic root=UUID=2f993a64-3e38-497b-84d4-d9d1691e3c29 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.6+7ubuntu7
 libdrm2 2.4.26-1ubuntu1
 xserver-xorg-video-intel 2:2.15.901-1ubuntu2
SourcePackage: xserver-xorg-video-intel
Title: False GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000012
UpgradeStatus: Upgraded to oneiric on 2011-06-30 (77 days ago)
UserGroups:

dmi.bios.date: 03/29/2006
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0WJ772
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd03/29/2006:svnDellInc.:pnOptiPlex210L:pvr:rvnDellInc.:rn0WJ772:rvr:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 210L
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.5.94+bzr2803-0ubuntu3
version.ia32-libs: ia32-libs 20090808ubuntu21
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

[Bryce Harrington (bryce)]

Huh, this is weird. You got an intel GPU hang/recover, and the i915 driver is loaded, but you don't seem to have any intel graphics chips in your pci list, but rather a radeon card. And you have some sort of virtualbox thing going.

Having both i915 and radeon kernel modules is probably not going to lead to good things for you, and however it happened we should ensure it doesn't.

Ok, I'm going to need you to tell me the story of this computer. Where'd it come from, what have you done with it, etc. Please include any detail that might be relevant.

[salva (sfandino)]

This Ubuntu installation has passed through 2 different computers:

1) HP/Compaq dx5150 (http://h18000.www1.hp.com/products/quickspecs/12105_div/12105_div.HTML)

2) HP/Compaq dc5750 (http://h10010.www1.hp.com/wwpc/us/en/sm/WF06a/12454-12454-64287-321860-3328896-3253421.html)

IIRC, I had been getting this error since I started using Unity when I installed the first alpha of the upcoming 11.10 (before I upgraded my computer).

The truth is that I have being getting so many problems with the Unity desktop that I didn't bother to report all of them.

[salva (sfandino)]

See also #856208, I got the same error in another different computer.

[Bryce Harrington (bryce)]

Okay, that starts to make sense; I wondered if it might be something like that.

Would you mind booting to a LiveCD and see if the hang reproduces?

What I'm thinking is that it's not unusual for random config files, settings, etc. to accumulate over time. In theory Ubuntu should work fine swapped between hardware, but given that you say you're seeing other bugs too I have to wonder if you've just got some cruft built up. So testing a LiveCD should avoid all of that.

Fwiw, while in theory a Ubuntu installation should transfer fine from computer to computer, with my own hardware I don't trust that and always do fresh reinstalls (after backing up all my personal files).

[salva (sfandino)]

I have not seen this error happening for the last two weeks.

[Bryce Harrington (bryce)]

Hi Salva, thanks for getting back to us.