USB problem during Natty installation on GA-H67N-USB3-B3

[Walter St]

I have tried to install natty (32 and 64) on a new desktop with live USB flash or external USB-CD-drive:
Motherboard: GA-H67N-USB3-B3 Rev. 1, Bios F5
Processor: i7-2600
RAM: 4GB
No graphic card (using internal)
120GB SSD OCZ Agility 3 on 6GBs SATA bus
Keyboard mouse USB Logitech MK320 (wireless)

The computer will boot with either device (live-flash, external CD/DVD drive) to the boot menu and will stall thereafter with various long lists of error messages depending on the combination of device (flash/drive) and OS (32/64). Frequently the error message message 'can't mount', 'unknown user ubuntu' or 'input/ouput error' will appaer. I have tried both: the USB2 and USB3 connectors on my motherboard. It will NOT work on the USB2 connectors.

I was able to upgrade sequentially from 9 to natty through upgrades but with a very unstable result, the keyboard/mouse failing frequently (USB?) and unable to update the OS or install eclipse (this seems to be a different problem worth mentioning, I got Hash Mismatch errors when trying to run update manager)

Ubuntu 9 or 10.04 installs well (32 or 64bit). Working now on 10.10 but had two keyboard failures within 24h (I can not say if this problem is connected to the one described above). And yet another error (aptdaemon) appaers on my 10.10: Unable to install 'Teamviewer' (I dont know if 10.10 is still maintained and this is worth mentioning).

Please provide detailed infos when asking for further information as I am not a linux guru...

[Walter St (walt-stock)]

I forgot to mention that this will happen for both boot-menu options: 'Install' or 'Try ubuntu'

[Ubuntu Foundations Team Bug Bot (crichton)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. This bug report has not been filed about a specific package rather just about Ubuntu in general. Examining the contents of this report it seems that this bug is probably about ubiquity. If this seems correct to you (you can get the package description by using the command 'apt-cache show ubiquity') please change the affected package to that one by clicking the expander next to Ubuntu and filing in the Package text box. Additionally, if there are no log files included in this report it'd be helpful if you were to gather them using the command 'apport-collect 846406' in a terminal after you've assigned the bug to a package.

For future reference there are bug reporting tools built in to Ubuntu that can be accessed by going to Help -> Report a Problem in the application's menu or by using the command 'ubuntu-bug' and the name of the package with which you are having a problem.

[Vadim Rutkovsky (roignac)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.

Please include the information requested at https://help.ubuntu.com/community/DebuggingUSBStorage as separate attachments. Additionally it'd be helpful if you were to gather them using the command 'apport-collect 846406' in a terminal after you've assigned the bug to a package.

[Walter St (walt-stock)]

Dear Vadim,

Thank you for the reply. The keyboard failures turned out to be a reception
problem of the wireless device. I have since my initial report not tried to
install Ubuntu Natty on my computer.

I am not sure how to execute the required commands since, as far as I
remember, the computer stalls before Natty is installed. I will try again if
I get a chance.

Regards,
Walter

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Vadim Rutkovsky
Sent: 30 November 2011 16:20
To: <email address hidden>
Subject: [Bug 846406] Re: USB problem during Natty installation
onGA-H67N-USB3-B3

Thank you for taking the time to report this bug and helping to make
Ubuntu better. We need some more information from you before we can
start working on this bug.

Please include the information requested at
https://help.ubuntu.com/community/DebuggingUSBStorage as separate
attachments. Additionally it'd be helpful if you were to gather them
using the command 'apport-collect 846406' in a terminal after you've
assigned the bug to a package.

** Changed in: ubuntu
       Status: New => Incomplete

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/846406

Title:
  USB problem during Natty installation on GA-H67N-USB3-B3

Status in Ubuntu:
  Incomplete

Bug description:
  I have tried to install natty (32 and 64) on a new desktop with live USB
flash or external USB-CD-drive:
  Motherboard: GA-H67N-USB3-B3 Rev. 1, Bios F5
  Processor: i7-2600
  RAM: 4GB
  No graphic card (using internal)
  120GB SSD OCZ Agility 3 on 6GBs SATA bus
  Keyboard mouse USB Logitech MK320 (wireless)

  The computer will boot with either device (live-flash, external CD/DVD
  drive) to the boot menu and will stall thereafter with various long
  lists of error messages depending on the combination of device
  (flash/drive) and OS (32/64). Frequently the error message message
  'can't mount', 'unknown user ubuntu' or 'input/ouput error' will
  appaer. I have tried both: the USB2 and USB3 connectors on my
  motherboard. It will NOT work on the USB2 connectors.

  I was able to upgrade sequentially from 9 to natty through upgrades
  but with a very unstable result, the keyboard/mouse failing frequently
  (USB?) and unable to update the OS or install eclipse (this seems to
  be a different problem worth mentioning, I got Hash Mismatch errors
  when trying to run update manager)

  Ubuntu 9 or 10.04 installs well (32 or 64bit). Working now on 10.10
  but had two keyboard failures within 24h (I can not say if this
  problem is connected to the one described above). And yet another
  error (aptdaemon) appaers on my 10.10: Unable to install 'Teamviewer'
  (I dont know if 10.10 is still maintained and this is worth
  mentioning).

  Please provide detailed infos when asking for further information as I
  am not a linux guru...

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+bug/846406/+subscriptions

[Vadim Rutkovsky (roignac)]

We'll leave this report in Incomplete state. Please feel free to reopen the issue when specified information will supplied.

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-input-evdev (Ubuntu) because there has been no activity for 60 days.]