Cannot edit audio profiles without closing the list

[Benjamín Valero Espinosa]

Binary package hint: sound-juicer

The problem:

1. Open Sound Juicer Preferences and click Edit profiles
2. Choose some profile and click Edit
3. Try to edit it. It is impossible.

The workaround:

4. Find the "Edit GNOME Audio Profiles" in the task bar.
5. Close that window.
6. Go again to the window "Editing profile XXX" and edit the profile. Now you can.

I am using version 2.16.3 in unstable Ubuntu Feisty.

[André Barmasse (barmassus)]

This bug is confirmed on my Sony Vaio Laptop with Feisty. Not even editing the profiles is impossible, but also trying to close any of the three open sound-juicer windows afterwards. So the only way that remains is to look for the running sound-juicer process in the console (ps ax | grep sound-juicer) and kill it manually (sudo kill XXXX). Not a very nice solution! But the above mentioned workaround with editing the Gnome audio settings via the console (gnome-audio-profiles-properties) works fine!

[Sebastien Bacher (seb128)]

Thanks for your bug report. This bug has been reported to the developers of the software. You can track it and make comments here: http://bugzilla.gnome.org/show_bug.cgi?id=406739

[Michel (michel-redhat-bugs)]

Description of problem:
When selecting the audio profile for encoding, sound-juicer only displays the
standard four (CD quality lossless, lossy, voice lossless, voice lossy). Also,
the voice lossy profile's codec is listed as "unknown" instead of Speex.

Also, if launching gnome-audio-profiles-properties using the "Edit Profiles"
button, the window focus sticks to the main g-a-p-p window, meaning that one
cannot edit the selected profile until the main g-a-p-p window is closed!

Version-Release number of selected component (if applicable):
2.16.3-1.fc7

How reproducible:
Always

Steps to Reproduce:
1. Create new sound profile using Edit Profiles
2. Create new sound profile, launching gnome-audio-profiles-properties manually
3. Try to use said profile

Actual results:
using 1), I have to close the GAPP window before the new profile can be edited
at 3), the newly-created profile cannot be selected

Expected results:
1) and 2) should give the same experience. 3) should work

Additional info:
This goes back (as far as I can remember) to F7t1

[Bastien (bastien-redhat-bugs)]

gnome-media provides the encoding profiles widget, not sound-juicer.

[Michel (michel-redhat-bugs)]

Yes, but the new profiles are not available from sound-juicer's drop-down menu
either. Unless s-j just calls gnome-media's libgnome-media-profiles to populate
its list?

[Kyle James (kvitale)]

Also, when you go Preferences -> Edit Profiles -> New

Then type in a name for the new profile etc etc...

Then choose to close this dialog box, the entire application closes. It does save the your new profile though.

[James (chiisu81)]

I have the same problem, unable to edit a profile without closing the profile list window first. However, I am unable to duplicate the problem Kyle had; when I tried it, it created the profile and close just fine, Sound Juicer still open and running.

[Sergio Zanchetta (primes2h)]

Same problem here.
Very annoying.

[Sergio Zanchetta (primes2h)]

Same problem here.
Very annoying, a big problem of usability too.

[Bastien (bastien-redhat-bugs)]

I see the same problem with rhythmbox in FC6. Probably a bug there somewhere.
Investigating now.

[Bastien (bastien-redhat-bugs)]

The transient code in gnome-media is completely busted:
  /* set transient parent to itself if NULL */
  if (transient_parent)
    dialog->priv->transient_parent = transient_parent;
  else
    dialog->priv->transient_parent = GTK_WINDOW (dialog);

[Bastien (bastien-redhat-bugs)]

Upstream bug: http://bugzilla.gnome.org/show_bug.cgi?id=406739

[Sebastien Bacher (seb128)]

there is a patch available upstream now

[Bastien (bastien-redhat-bugs)]

Fixed in rawhide gnome-media-2.18.0-2.fc7, and FC6 gnome-media-2.16.1-4.fc6 (in
updates-testing shortly)

[Mathijs Vogelzang (mathijs)]

This patch is not included in feisty, is there a chance it will be?

[Sebastien Bacher (seb128)]

no, feisty is available since today so it'll not change there, it'll have to go to feisty-updates

[crenfinkle (chris-and-diana)]

This problem goes one step further for me. I am trying to create a new profile for sound juicer, and after using the workaround to edit the new profile (and set it as active), I find that it is unavailable in the Preferences menu. Restarting the program as instructed in the documentation is not helpful.

I am a new Linux user.....so what exactly do you mean by "upstream"?

[Sebastien Bacher (seb128)]

upstream are the guys who write the software, we only distribute it and fixe some bugs when required

[Fedora (fedora-redhat-bugs)]

gnome-media-2.16.1-4.fc6 has been pushed for fc6, which should resolve this issue. If these problems are still present in this version, then please make note of it in this bug report.

[nthdegx (jamesholloway)]

"This problem goes one step further for me. I am trying to create a new profile for sound juicer, and after using the workaround to edit the new profile (and set it as active), I find that it is unavailable in the Preferences menu. Restarting the program as instructed in the documentation is not helpful."

I am also experiencing this particular problem.

[Paco Avila (monkiki)]

If the there is an upstream fix, there is any plan to make an Feisty update?

[Dan Munckton (munckfish)]

Just experienced this problem on Feisty - here's a vote to get the fix out. (Y)

crenfinkle/nthdegx: are you sure you've got the required codec installed to create the audio profile your trying to add? I had a problem with one format - solved when I realised I hadn't installed all the required gstreamer0.10-plugin-* packages. If this isn't it maybe ask on answers.launchpad.net as I think you may have separate issue.

All the best.

[Roberto Sarrionandia (rbs-tito)]

Are we likely to see a Feisty update for this one?

Grip is getting on my nerves!

[Sebastien Bacher (seb128)]

the patch is not trivial but it's on the list of possible candidates for a stable update

[Sergio Zanchetta (primes2h)]

Sebastien, I have a question about it.
This Bug was fixed April 20th in gnome-media upstream and in Fedora, few days after its reporting to them.
Why so much time for Ubuntu to release the patch?

I just want to understand how bug fix process is planned, compared to others.

[Sebastien Bacher (seb128)]

the new fedora version is not available yet, it's easier to get change when a distribution is worked than to get a stable update accepted (there is extra verifications to make sure there is no regression once an Ubuntu distribution is stable). We have also been busy with the Ubuntu summit which happened some days ago and the desktop team also has thousand of bugs open and not a lot of contributors, that bug is an annoyance once but not an important one, we have to prioritize the work

[Sebastien Bacher (seb128)]

note that the delay you mentioned for the fedora bug is wrong, it took them over a month to get the change

[James (chiisu81)]

Sebastien:

"and the desktop team also has thousand of bugs open and not a lot of contributors"

How does the desktop team for the most popular Linux distro not have alot of contributors?

[Sebastien Bacher (seb128)]

> How does the desktop team for the most popular Linux distro not have alot of contributors?

there is lot of users which are not hackers and don't want to contribute

[Matthew Paul Thomas (mpt)]

(If you want to get involved yourself, see <https://wiki.ubuntu.com/DesktopTeam/GettingStarted>.)

[VLK (valentyn)]

Same problem

[Soul-Sing (soulzing)]

the same here

[Jose Luis Rivitti (jlrivitti)]

Same problem here with sound-juicer. I can edit gnome-audio-profiles-properties, adding a mp3 profile. It can't be seen in sound-juicer, but if I choose to edit profiles, the mp3 profile appears but it's not possible to edit it, and sound-juicer stops to work.

[Jose Luis Rivitti (jlrivitti)]

Continuing:

Sound-juicer -> Edit -> Preferences -> Format: mp3 it's not there.

-> Edit profiles -> "Edit Gnome Audio Profiles": mp3 it is there. Choose Edit mp3 profile -> Editing profile mp3: it's not possible to edit any attribute, neither close Editing profile.

But it's possbile to close Edit Gnome Audio Profiles, and then close Editing profile.

But the profile can't be used anyway.

[Roberto Sarrionandia (rbs-tito)]

Thanks for all the information guys.

I would just like to point out that the bug has had fixes released elsewhere and one has been commited for Ubuntu, more information won't be required unless the developers request it. If anyone has any issues which are unrelated to this bug a new report should be filed.

[Scott Severance (scott.severance)]

Any idea when the fix will be released for Feisty? I'm doing my best to wait (somewhat) patiently.

[Sebastien Bacher (seb128)]

Scott, the bug is not really a blocker, there is an easy workaround and the dialog is not something you use every day. Somebody can work on a debdiff to fix the bug though

[Max-Ulrich Farber (maxulrichfarber)]

Sebastien, I am sorry, but I can't get along with this "easy workaround". The dialog can be closed after closing Gnome edit audio profiles, but the all changements of attributes and additions of modes are not accepted by Sound Juicer, everything stays as it had been before. So this bug really is a blocker!

I am doing my best to wait patiently, too. But, please, don't let us wait forever!

[Sergio Zanchetta (primes2h)]

I agree. It's really a blocker!
I tought it was clear from the start...

[Sergio Zanchetta (primes2h)]

For this reason I think it shouldn't be of medium importance, maybe. (High?)

[Sebastien Bacher (seb128)]

you can run gnome-audio-profiles-properties and do changes to the profiles and then run sound-juicer. Sergio, that's not a blocker, the profiles list is only a minor side feature, current profiles are included in the default installation and you can run the editor. The bug is not a security issue, nor destroy your datas it's annoying only, not stopping anybody using Ubuntu

[Bryan Quigley (bryanquigley)]

Ok then, please tell me how I would switch my profile to use MP3 by
default? That could be a very common task, I want all CDs I rip to rip to
MP3 (so I can play them on my MP3 player).

It seems to still be broken in gutsy btw.

On 6/29/07, Sebastien Bacher <email address hidden> wrote:
>
> you can run gnome-audio-profiles-properties and do changes to the
> profiles and then run sound-juicer. Sergio, that's not a blocker, the
> profiles list is only a minor side feature, current profiles are
> included in the default installation and you can run the editor. The bug
> is not a security issue, nor destroy your datas it's annoying only, not
> stopping anybody using Ubuntu
>
> --
> Cannot edit audio profiles without closing the list
> https://bugs.launchpad.net/bugs/84007
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>

[Sergio Zanchetta (primes2h)]

Ok, I understand your point about security issue etc.... (even if I put them into Critical importance)
But what about this comment?
 https://bugs.launchpad.net/ubuntu/+source/gnome-media/+bug/84007/comments/26

There is a mp3 default profile but it can't be used at all.

If you want it, you have to add a new one with correct parameters... (Remembering to use workaround).

You and I can do it easily.... but what about newbies?
Wasn't Ubuntu intended to be easy to use or better "Ubuntu 'Just works' " ? (http://www.ubuntu.com/products/whatisubuntu/desktopedition)

I mean, I agree with you that it's really more important security and stability, but if Ubuntu, as a Desktop OS, want to fix Bug #1 it has to face someday this kind of Bugs too... (there are also other Bugs of this kind somewhere)

[Sebastien Bacher (seb128)]

Nobody said that this bug should not be fixed, but complaining about the setting or ubuntu maintainer sleeping the night instead of fixing bugs is not going to make it being changed faster. We have several thousand of desktop bugs open and a very small team, it's not easy to work on everything quickly. Now if somebody from the community wants to get the bug fixed faster giving an hand and preparing the update would be nice, otherwise somebody from the Ubuntu team will do it when they are not too busy

[Sergio Zanchetta (primes2h)]

I got another problem just right now with this.
I added a new mp3 profiles (Because I can't use the default one....)
I closed and reopened Sound Juicer.

Then I deleted the new profile I added before.
I closed Sound Juicer again.
Now, everytime I open Sound Juicer A popup window tells me

"Il profilo audio attualmente selezionato non è presente nel sistema."
Esci Cambia profilo

In English it's like:

"The selected audio profile is not present in the system"
Exit Change profile

There is no way to avoid popping it up.

[Sergio Zanchetta (primes2h)]

I think it's better I open another bug report for this.
Maybe there is already one opened for this.

[Sergio Zanchetta (primes2h)]

Sebastien, I have never tought ubuntu maintainers sleep the night instead of fixing bugs (But what are we supposed to do during the night? ;-) Just joking... :-))) )
You and all the people behind Ubuntu are really good and make a really big effort to make Ubuntu nicer everyday...

I just meant that sometimes it seems to me that "easy to Use" and "auto-consistency" about Ubuntu is not always put as an important point..
Probably I'm wrong, but sometimes this is the feeling...

[Bruce Cowan (bruce89-deactivatedaccount)]

Could you lot please stop complaining and do something about the issue. In fact, all of this moaning makes me want to fix it, I'll see what I can do.

[Max-Ulrich Farber (maxulrichfarber)]

I installed the i368.deb package from http://www.auer37.dsl.pipex.com/Packages.html. The bug is still there, no way to edit audio profiles. Not possible to close any window without a kill-command. Is that the package you mean?

[Bruce Cowan (bruce89-deactivatedaccount)]

It should be fine, I'll investigate later.

[Scott Beamer (angrykeyboarder)]

So umm...

I guess I don't need to bother saying, "I have the same problem" or "I can confirm this" :)

Oh wait. I just did. :0)

[Max-Ulrich Farber (maxulrichfarber)]

Sorry. Everything works fine now, thanks! (no need to investigate...) I just did not know that I had to reinstall all (!) packets from http://www.auer37.dsl.pipex.com/Packages.html and not only the i368 .deb package!

[Sebastien Bacher (seb128)]

The bug seems to be annoying for quite some users, the patch has been made by redhat, tested by several users and seems to work fine, would be nice to do a stable update

[Bruce Cowan (bruce89-deactivatedaccount)]

Thanks for your attention on this bug, and thanks for the attribution. (even though I did very little work)

I hope it is uploaded soon.

[Martin Pitt (pitti)]

That does not look too bad. Please note that http://launchpadlibrarian.net/8554541/gnome-media.debdiff patches version 2.18.0-0ubuntu1, whereas feisty has 2.18.1-0ubuntu1. Also, the bug needs to be fixed in gutsy first, for more widespread testing.

[Martin Pitt (pitti)]

That was BS, sorry. Of course the version is correct, please go ahead and upload to gutsy, and then to feisty-proposed.

[Sebastien Bacher (seb128)]

The fix has been uploaded to gutsy and feisty-proposed now

[Martin Pitt (pitti)]

Accepted into feisty-proposed, please go ahead with QA testing.

[Sergio Zanchetta (primes2h)]

Someone could please tell me if this fix also mp3 profile problem?
I mean bug that I don't see any mp3 profile even if I add it manually.

[Bruce Cowan (bruce89-deactivatedaccount)]

On Wed, 2007-08-01 at 12:53 +0000, Sergio Zanchetta wrote:
> Someone could please tell me if this fix also mp3 profile problem?
> I mean bug that I don't see any mp3 profile even if I add it manually.
>
This has nothing to do with that. This is probably a case of not having
the correct codecs installed, as the list only profiles whose codec is
installed.
--
Bruce Cowan <email address hidden>

[Sergio Zanchetta (primes2h)]

It's not true.
Some users here have this problem, as come from comments in this page, in addition to edit problem.
https://bugs.launchpad.net/ubuntu/feisty/+source/gnome-media/+bug/84007/comments/25

https://bugs.launchpad.net/ubuntu/feisty/+source/gnome-media/+bug/84007/comments/26

https://bugs.launchpad.net/ubuntu/feisty/+source/gnome-media/+bug/84007/comments/34

https://bugs.launchpad.net/ubuntu/feisty/+source/gnome-media/+bug/84007/comments/60

https://bugs.launchpad.net/ubuntu/feisty/+source/gnome-media/+bug/84007/comments/63

In particular see https://bugs.launchpad.net/ubuntu/feisty/+source/gnome-media/+bug/84007/comments/26
and https://bugs.launchpad.net/ubuntu/feisty/+source/gnome-media/+bug/84007/comments/63

It's reported in this Bug #124437 but I was wondering if it was in some way fixed with this patch, because it's a real big problem. It's impossible to rip CD in mp3 format.

P.S.: This happens with all needed mp3 packet installed.

[Sergio Zanchetta (primes2h)]

I was able to find a workaround but I don't now how I did, because I usually install and uninstall packets from third party repository and I played a lot with gnome-audio-profiles-properties, so I'm not able to reproduce this workaround.
I have some friends (not few) that are really annoyed with this bug and make mp3 ripping with Windows.

[Max-Ulrich Farber (maxulrichfarber)]

I have got no problems any more to install the mp3 profile and to rip mp3 filse since I have installed the fix from this page: http://www.auer37.dsl.pipex.com/Packages.html.
Are you sure your friends have installed not only the lame package but also the gstreamer0.10-plugins-ugly-multiverse package? Both of them are needed, otherwise it happenes just what you describe as the mp3 profile bug.

[Bruce Cowan (bruce89-deactivatedaccount)]

I don't understand why you'd want to use MP3 anyway, it's vastly inferior to Vorbis. The only reason I can think of is some kind of hardware player.

[Sergio Zanchetta (primes2h)]

I know, in fact I use OGG as much as I can. I also have a mp3 player that support OGG too (lucky :-) ).
But 90% of player around support Mp3 only. (at least here in Italy).

[Sergio Zanchetta (primes2h)]

Ok, it works.
I install gstreamer0.10-plugins-ugly-multiverse in Gutsy Tribe 3 and mp3 profile is choosable.
I think I made a mistake between gstreamer0.10-plugins-ugly and gstreamer0.10-plugins-ugly-multiverse.
But I keep on thinking it's not much coherent that the profile is present in the gnome-audio-profiles-properties list but not choosable in sound juicer, sound-recorder, rhythmbox lists.
It would be nice to have mp3 profile choosable by default that automatically install needed packages similar to the way easy codec installation do. Better, implement it in easy codec installation. (I close #124437 Bug and I open another one for this feature)

P.S.: I noticed that if i install ubuntu-restricted-extras, it puts gstreamer0.10-plugins-ugly-multiverse and others packages as a raccomended ones, but in fact it installs only ubuntu-restricted-extras itself.
It is normal?

[Sebastien Bacher (seb128)]

can you take that mp3 discussion somewhere else? The bug tracker is about getting issues worked and fixed and you are generating lot of bug mails for a discussion which has nothing to do with the bug

[Brian Murray (brian-murray)]

I tested the 2.18.0-0ubuntu1.1 version of gnome-media from Feisty proposed and it did not resolve the bug for me. Has anyone else tested the proposed version of the package?

[Sergio Zanchetta (primes2h)]

Version 2.18.0-0ubuntu1.1 works very well for me.
Bug is fixed.

[Sergio Zanchetta (primes2h)]

I forgot.
Feisty up-to-date system.

[Pedro Villavicencio (pedro)]

Verification done:

- With gnome-media 2.18.0-0ubuntu1 you can't edit the profiles.
- After upgrade to gnome-media 2.18.0-0ubuntu1.1 the profiles can be edited.

The bug is fixed with the proposed version, thanks.

[Martin Pitt (pitti)]

Copied to feisty-updates.

[Omar Shami (bigfox)]

Sound Juicer 2.20.1 in Gutsy appears to have the same problem.

[Bruce Cowan (bruce89-deactivatedaccount)]

Works for me in Gutsy, if you have an issue, file a new bug.

[Christian Niemeyer (christian-niemeyer)]

The problem in Gutsy is, that you can't select pipelines in sound-juicer which include "xingmux".
They simply will not appear. This is the bug, I think. Though they are available in gnome-audio-profiles-properties and active.

"xingmux" is pretty much needed to get correct metadata in VBR-mp3. The only solution I found was switching to CBR-mp3 for a while.

[Bruce Cowan (bruce89-deactivatedaccount)]

This is a new issue, file a new bug.

[Bruce Cowan (bruce89-deactivatedaccount)]

Sorry for the noise, see bug #178652.