[Asus K52JU, ATI R6xx HDMI, Digital Out, HDMI] No sound at all

Bug #836919 reported by Thibault D
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

No sound at all when connecting my Asus laptop on the tv with HDMI.
But video did work.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.24+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-11.48-generic-pae 2.6.38.8
Uname: Linux 2.6.38-11-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: shoush 1264 F.... pulseaudio
 /dev/snd/pcmC1D3p: shoush 1264 F...m pulseaudio
 /dev/snd/controlC0: shoush 1264 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd5200000 irq 48'
   Mixer name : 'Conexant CX20585'
   Components : 'HDA:14f15069,104313f3,00100302'
   Controls : 8
   Simple ctrls : 5
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xd0040000 irq 49'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Mon Aug 29 20:48:36 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=fr:en
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Manhattan HDMI Audio [Mobility Radeon HD 5000 Series] - HD-Audio Generic
Symptom_DevicesInUse: 1264 1264 1264
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [K52JU, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/28/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K52JU.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K52JU
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK52JU.203:bd10/28/2010:svnASUSTeKComputerInc.:pnK52JU:pvr1.0:rvnASUSTeKComputerInc.:rnK52JU:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K52JU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
madbiologist (me-again) wrote :

HDMI audio on AMD/ATI GPUs has been disabled by default, see http://kernel.ubuntu.com/git?p=ubuntu/ubuntu-oneiric.git;a=commit;h=805c22168da76a65c978017d0fe0d59cd048e995 for details.

If you want to try enabling HDMI audio, add radeon.audio=1 to your GRUB boot command line.

madbiologist (me-again)
affects: alsa-driver (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 836919

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
madbiologist (me-again) wrote :

Logs not required. Cause and workaround known.

Changed in linux (Ubuntu):
status: Incomplete → New
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Natty is no longer a supported release. Can you upgrade to a supported release and see if the bug still exists?

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
status: Incomplete → Invalid
Revision history for this message
Thibault D (thibdrev) wrote :

The bug still exist on quantal.
I'll try it on a raring daily build.

madbiologist (me-again)
Changed in linux (Ubuntu):
status: Invalid → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Thibault D, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: bios-outdated-206 needs-upstream-testing
tags: added: quantal
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.