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openoffice.org package

openoffice.org: crashes during startup

Bug #8318 reported by Debian Bug Importer
30
This bug affects 3 people
Affects Status Importance Assigned to Milestone
openoffice.org (Debian)
Invalid
Undecided
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openoffice.org (Ubuntu)
Invalid
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Bug Description

Automatically imported from Debian bug report #272712 http://bugs.debian.org/272712

See original description
Revision history for this message
Debian Bug Importer (debzilla) wrote :

Automatically imported from Debian bug report #272712 http://bugs.debian.org/272712

Revision history for this message
Debian Bug Importer (debzilla) wrote :
Download full text (3.9 KiB)

Message-Id: <email address hidden>
Date: Tue, 21 Sep 2004 11:40:59 -0400
From: Chris Ricker <email address hidden>
To: Debian Bug Tracking System <email address hidden>
Subject: openoffice.org: crashes during startup

Package: openoffice.org
Version: 1.1.2-4
Severity: grave
Justification: renders package unusable

When I try to run openoffice, I get a segfault during startup.

The splash screen appears, the main OpenOffice.org screen is drawn, then
a dialog box which displays the following error appears:

An unrecoverable error has occurred.
All modified files have been saved and can probably be recovered at
program restart.

This happens every time I run it, and even if I remove .openoffice and
..sversionrc first.

This might be the same as bug #268587, but the traces, how it crashes,
etc. appear to be different....

kaboom@ultra2:~$ openoffice
OpenOffice.org for Debian - see
/usr/share/doc/openoffice.org/README.Debian.gz
running openoffice.org setup...
Setup complete. Running openoffice.org...
I18N: Operating system doesn't support locale ""
sh: crash_report: command not found

Fatal exception: Signal 11
Stack:
/usr/lib/openoffice/program/libsal.so.3+0x2612c[0x712d612c]
/usr/lib/openoffice/program/libsal.so.3+0x2623c[0x712d623c]
/lib/libpthread.so.0+0xa89c[0x701a289c]
/lib/libc.so.6+0x33004[0x7039f004]
/usr/lib/openoffice/program/libsb645ls.so+0x7a7cc[0x773267cc]
/usr/lib/openoffice/program/libsb645ls.so+0xba530[0x77366530]
/usr/lib/openoffice/program/libsb645ls.so+0x46100[0x772f2100]
/lib/ld-linux.so.2+0xd004[0x7000d004]
/lib/ld-linux.so.2+0xd0d4(_dl_init+0x78)[0x7000d0d4]
/lib/libc.so.6+0x1152c8[0x704812c8]
/lib/ld-linux.so.2+0xce40(_dl_catch_error+0x70)[0x7000ce40]
/lib/libc.so.6+0x1156e4(_dl_open+0x50)[0x704816e4]
/lib/libdl.so.2+0x114c[0x7018514c]
/lib/ld-linux.so.2+0xce40(_dl_catch_error+0x70)[0x7000ce40]
/lib/libdl.so.2+0x1694[0x70185694]
/lib/libdl.so.2+0x1188(dlopen+0x28)[0x70185188]
/usr/lib/openoffice/program/libsal.so.3+0x1c110[0x712cc110]
/usr/lib/openoffice/program/libsal.so.3+0x1c0c0(osl_loadModule+0x8c)[0x712cc0c0]/usr/lib/openoffice/program/libcppuhelpergcc3.so.3+0x498bc(_ZN4cppu29loadSharedLibComponentFactoryERKN3rtl8OUStringES3_S3_RKN3com3sun4star3uno9ReferenceINS6_4lang20XMultiServiceFactoryEEERKNS8_INS6_8registry12XRegistryKeyEEE+0xf4)[0x716698bc]
/usr/lib/openoffice/program/shlibloader.uno.so+0x329c[0x707bf29c]
/usr/lib/openoffice/program/libcppuhelpergcc3.so.3+0x3d834(_ZN4cppu22ORegistryFactoryHelper19createModuleFactoryEv+0x684)[0x7165d834]
/usr/lib/openoffice/program/libcppuhelpergcc3.so.3+0x3ce40(_ZN4cppu22ORegistryFactoryHelper37createInstanceWithArgumentsAndContextERKN3com3sun4star3uno8SequenceINS4_3AnyEEERKNS4_9ReferenceINS4_17XComponentContextEEE+0x3c)[0x7165ce40]
/usr/lib/openoffice/program/servicemgr.uno.so+0xe2fc[0x707962fc]
/usr/lib/openoffice/program/servicemgr.uno.so+0xe97c[0x7079697c]
/usr/lib/openoffice/program/soffice.bin+0x1b018(_ZN7desktop7Desktop4MainEv+0x150c)[0x2b018]
/usr/lib/openoffice/program/libvcl645ls.so+0xcf860(_Z6SVMainv+0x4c)[0x7268f860]
/usr/lib/openoffice/program/libvcl645ls.so+0x287438(main+0x30)[0x72847438]
/lib/libc.so.6+0x1cda4(__libc_start_main+0xf0)[0x7...

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Revision history for this message
In , jim watson (jim-amarooas) wrote : Re: Bug#272712: openoffice.org: crashes during startup
Download full text (4.4 KiB)

please try some tests:
(1) remove prelink package and/or terminate any prelinking then rerun or
re-install without prelink.
i dont have that package here but the command is something like prelink -n
from memory.

(2) please report the output from uname -m

(3) report running file on libsal:
cd /usr/lib/openoffice/program (or where it lives)
file libsal.so.3

thanks
jim

On Tue, Sep 21, 2004 at 11:40:59AM -0400, Chris Ricker wrote:
> Package: openoffice.org
> Version: 1.1.2-4
> Severity: grave
> Justification: renders package unusable
>
> When I try to run openoffice, I get a segfault during startup.
>
> The splash screen appears, the main OpenOffice.org screen is drawn, then
> a dialog box which displays the following error appears:
>
> An unrecoverable error has occurred.
> All modified files have been saved and can probably be recovered at
> program restart.
>
> This happens every time I run it, and even if I remove .openoffice and
> ..sversionrc first.
>
> This might be the same as bug #268587, but the traces, how it crashes,
> etc. appear to be different....
>
> kaboom@ultra2:~$ openoffice
> OpenOffice.org for Debian - see
> /usr/share/doc/openoffice.org/README.Debian.gz
> running openoffice.org setup...
> Setup complete. Running openoffice.org...
> I18N: Operating system doesn't support locale ""
> sh: crash_report: command not found
>
>
> Fatal exception: Signal 11
> Stack:
> /usr/lib/openoffice/program/libsal.so.3+0x2612c[0x712d612c]
> /usr/lib/openoffice/program/libsal.so.3+0x2623c[0x712d623c]
> /lib/libpthread.so.0+0xa89c[0x701a289c]
> /lib/libc.so.6+0x33004[0x7039f004]
> /usr/lib/openoffice/program/libsb645ls.so+0x7a7cc[0x773267cc]
> /usr/lib/openoffice/program/libsb645ls.so+0xba530[0x77366530]
> /usr/lib/openoffice/program/libsb645ls.so+0x46100[0x772f2100]
> /lib/ld-linux.so.2+0xd004[0x7000d004]
> /lib/ld-linux.so.2+0xd0d4(_dl_init+0x78)[0x7000d0d4]
> /lib/libc.so.6+0x1152c8[0x704812c8]
> /lib/ld-linux.so.2+0xce40(_dl_catch_error+0x70)[0x7000ce40]
> /lib/libc.so.6+0x1156e4(_dl_open+0x50)[0x704816e4]
> /lib/libdl.so.2+0x114c[0x7018514c]
> /lib/ld-linux.so.2+0xce40(_dl_catch_error+0x70)[0x7000ce40]
> /lib/libdl.so.2+0x1694[0x70185694]
> /lib/libdl.so.2+0x1188(dlopen+0x28)[0x70185188]
> /usr/lib/openoffice/program/libsal.so.3+0x1c110[0x712cc110]
> /usr/lib/openoffice/program/libsal.so.3+0x1c0c0(osl_loadModule+0x8c)[0x712cc0c0]/usr/lib/openoffice/program/libcppuhelpergcc3.so.3+0x498bc(_ZN4cppu29loadSharedLibComponentFactoryERKN3rtl8OUStringES3_S3_RKN3com3sun4star3uno9ReferenceINS6_4lang20XMultiServiceFactoryEEERKNS8_INS6_8registry12XRegistryKeyEEE+0xf4)[0x716698bc]
> /usr/lib/openoffice/program/shlibloader.uno.so+0x329c[0x707bf29c]
> /usr/lib/openoffice/program/libcppuhelpergcc3.so.3+0x3d834(_ZN4cppu22ORegistryFactoryHelper19createModuleFactoryEv+0x684)[0x7165d834]
> /usr/lib/openoffice/program/libcppuhelpergcc3.so.3+0x3ce40(_ZN4cppu22ORegistryFactoryHelper37createInstanceWithArgumentsAndContextERKN3com3sun4star3uno8SequenceINS4_3AnyEEERKNS4_9ReferenceINS4_17XComponentContextEEE+0x3c)[0x7165ce40]
> /usr/lib/openoffice/program/servicemgr.uno.so+0xe2fc[0x707962fc]
> /usr/lib/openoffice/program/servicemgr.uno.so+0xe97c[0x7079697c...

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Revision history for this message
Matt Zimmerman (mdz) wrote :

Probably sparc-specific

Revision history for this message
Debian Bug Importer (debzilla) wrote :
Download full text (4.7 KiB)

Message-ID: <email address hidden>
Date: Wed, 22 Sep 2004 07:01:41 +1000
From: Jim Watson <email address hidden>
To: Chris Ricker <email address hidden>, <email address hidden>
Cc: Debian Bug Tracking System <email address hidden>
Subject: Re: Bug#272712: openoffice.org: crashes during startup

please try some tests:
(1) remove prelink package and/or terminate any prelinking then rerun or
re-install without prelink.
i dont have that package here but the command is something like prelink -n
from memory.

(2) please report the output from uname -m

(3) report running file on libsal:
cd /usr/lib/openoffice/program (or where it lives)
file libsal.so.3

thanks
jim

On Tue, Sep 21, 2004 at 11:40:59AM -0400, Chris Ricker wrote:
> Package: openoffice.org
> Version: 1.1.2-4
> Severity: grave
> Justification: renders package unusable
>
> When I try to run openoffice, I get a segfault during startup.
>
> The splash screen appears, the main OpenOffice.org screen is drawn, then
> a dialog box which displays the following error appears:
>
> An unrecoverable error has occurred.
> All modified files have been saved and can probably be recovered at
> program restart.
>
> This happens every time I run it, and even if I remove .openoffice and
> ..sversionrc first.
>
> This might be the same as bug #268587, but the traces, how it crashes,
> etc. appear to be different....
>
> kaboom@ultra2:~$ openoffice
> OpenOffice.org for Debian - see
> /usr/share/doc/openoffice.org/README.Debian.gz
> running openoffice.org setup...
> Setup complete. Running openoffice.org...
> I18N: Operating system doesn't support locale ""
> sh: crash_report: command not found
>
>
> Fatal exception: Signal 11
> Stack:
> /usr/lib/openoffice/program/libsal.so.3+0x2612c[0x712d612c]
> /usr/lib/openoffice/program/libsal.so.3+0x2623c[0x712d623c]
> /lib/libpthread.so.0+0xa89c[0x701a289c]
> /lib/libc.so.6+0x33004[0x7039f004]
> /usr/lib/openoffice/program/libsb645ls.so+0x7a7cc[0x773267cc]
> /usr/lib/openoffice/program/libsb645ls.so+0xba530[0x77366530]
> /usr/lib/openoffice/program/libsb645ls.so+0x46100[0x772f2100]
> /lib/ld-linux.so.2+0xd004[0x7000d004]
> /lib/ld-linux.so.2+0xd0d4(_dl_init+0x78)[0x7000d0d4]
> /lib/libc.so.6+0x1152c8[0x704812c8]
> /lib/ld-linux.so.2+0xce40(_dl_catch_error+0x70)[0x7000ce40]
> /lib/libc.so.6+0x1156e4(_dl_open+0x50)[0x704816e4]
> /lib/libdl.so.2+0x114c[0x7018514c]
> /lib/ld-linux.so.2+0xce40(_dl_catch_error+0x70)[0x7000ce40]
> /lib/libdl.so.2+0x1694[0x70185694]
> /lib/libdl.so.2+0x1188(dlopen+0x28)[0x70185188]
> /usr/lib/openoffice/program/libsal.so.3+0x1c110[0x712cc110]
> /usr/lib/openoffice/program/libsal.so.3+0x1c0c0(osl_loadModule+0x8c)[0x712cc0c0]/usr/lib/openoffice/program/libcppuhelpergcc3.so.3+0x498bc(_ZN4cppu29loadSharedLibComponentFactoryERKN3rtl8OUStringES3_S3_RKN3com3sun4star3uno9ReferenceINS6_4lang20XMultiServiceFactoryEEERKNS8_INS6_8registry12XRegistryKeyEEE+0xf4)[0x716698bc]
> /usr/lib/openoffice/program/shlibloader.uno.so+0x329c[0x707bf29c]
> /usr/lib/openoffice/program/libcppuhelpergcc3.so.3+0x3d834(_ZN4cppu22ORegistryFactoryHelper19createModuleFactoryEv+0x684)[0x7165d834]
> /usr/lib/openoffice/program/libcppuhelpergcc3.so.3+0x3c...

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Revision history for this message
In , jim watson (jim-amarooas) wrote : openoffice.org: test of debian pacakge

Package: openoffice.org
Version: 1.1.2-4
Followup-For: Bug #272712

-- System Information:
Debian Release: 3.1
  APT prefers unstable
  APT policy: (500, 'unstable')
Architecture: sparc (sparc64)
Kernel: Linux 2.6.5
Locale: LANG=en_US, LC_CTYPE=en_US

Versions of packages openoffice.org depends on:
ii dictionaries-common [openoffi 0.22.54 Common utilities for spelling dict
ii openoffice.org-bin 1.1.2-4 OpenOffice.org office suite binary
ii openoffice.org-debian-files 1.1.2-4+1 Debian specific parts of OpenOffic
ii openoffice.org-l10n-en [openo 1.1.2-4 English (US) language package for
ii ttf-opensymbol 1.1.2-4 The OpenSymbol TrueType font

-- no debconf information
Hi, i just got the debian package and it installed and runs OK on my
sunblade 100. So we need find why this does not work for Chris.

jim@sun:~$ openoffice
OpenOffice.org for Debian - see /usr/share/doc/openoffice.org/README.Debian.gz
running openoffice.org setup...
Setup complete. Running openoffice.org...
jim@sun:~$

Revision history for this message
In , jim watson (jim-amarooas) wrote :

Hi Chris,

I dont see why this should matter, but it is an obvious difference in our
set-ups = the locale settings? can you try setting these and see what
happens?
thanks
jim
my settings:
> Kernel: Linux 2.6.5
> Locale: LANG=en_US, LC_CTYPE=en_US

jim@sun:~$ locale
LANG=en_US
LC_CTYPE="en_US"
LC_NUMERIC="en_US"
LC_TIME="en_US"
LC_COLLATE="en_US"
LC_MONETARY="en_US"
LC_MESSAGES="en_US"
LC_PAPER="en_US"
LC_NAME="en_US"
LC_ADDRESS="en_US"
LC_TELEPHONE="en_US"
LC_MEASUREMENT="en_US"
LC_IDENTIFICATION="en_US"
LC_ALL=
jim@sun:~$

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-Id: <E1CA5Ct-0002ao-00@sun>
Date: Wed, 22 Sep 2004 21:22:43 +1000
From: Jim Watson <email address hidden>
To: Debian Bug Tracking System <email address hidden>
Subject: openoffice.org: test of debian pacakge

Package: openoffice.org
Version: 1.1.2-4
Followup-For: Bug #272712

-- System Information:
Debian Release: 3.1
  APT prefers unstable
  APT policy: (500, 'unstable')
Architecture: sparc (sparc64)
Kernel: Linux 2.6.5
Locale: LANG=en_US, LC_CTYPE=en_US

Versions of packages openoffice.org depends on:
ii dictionaries-common [openoffi 0.22.54 Common utilities for spelling dict
ii openoffice.org-bin 1.1.2-4 OpenOffice.org office suite binary
ii openoffice.org-debian-files 1.1.2-4+1 Debian specific parts of OpenOffic
ii openoffice.org-l10n-en [openo 1.1.2-4 English (US) language package for
ii ttf-opensymbol 1.1.2-4 The OpenSymbol TrueType font

-- no debconf information
Hi, i just got the debian package and it installed and runs OK on my
sunblade 100. So we need find why this does not work for Chris.

jim@sun:~$ openoffice
OpenOffice.org for Debian - see /usr/share/doc/openoffice.org/README.Debian.gz
running openoffice.org setup...
Setup complete. Running openoffice.org...
jim@sun:~$

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-ID: <email address hidden>
Date: Wed, 22 Sep 2004 21:32:21 +1000
From: Jim Watson <email address hidden>
To: Debian Bug Tracking System <email address hidden>
Cc: Chris Ricker <email address hidden>
Subject: Re: openoffice.org: test of debian pacakge

Hi Chris,

I dont see why this should matter, but it is an obvious difference in our
set-ups = the locale settings? can you try setting these and see what
happens?
thanks
jim
my settings:
> Kernel: Linux 2.6.5
> Locale: LANG=en_US, LC_CTYPE=en_US

jim@sun:~$ locale
LANG=en_US
LC_CTYPE="en_US"
LC_NUMERIC="en_US"
LC_TIME="en_US"
LC_COLLATE="en_US"
LC_MONETARY="en_US"
LC_MESSAGES="en_US"
LC_PAPER="en_US"
LC_NAME="en_US"
LC_ADDRESS="en_US"
LC_TELEPHONE="en_US"
LC_MEASUREMENT="en_US"
LC_IDENTIFICATION="en_US"
LC_ALL=
jim@sun:~$

Revision history for this message
In , Mattia Dongili (ma.d.) (dongili) wrote : openoffice.org: probably same bug, OOo segfaults during startup

Package: openoffice.org
Version: 1.1.2-4
Followup-For: Bug #272712

Hello,
I suffer form what I belive being the same bug as 272712.
Some notes:
- starting OOo from an ssh session to the remote machine doesn't trigger
  the SIGSEGV (ssh -l <email address hidden> "DISPLAY=:0.0 openoffice.cjk")
- locale on that machine:
    LANG=en_GB.ISO-8859-15
    LC_CTYPE="en_GB.ISO-8859-15"
    LC_NUMERIC="en_GB.ISO-8859-15"
    LC_TIME="en_GB.ISO-8859-15"
    LC_COLLATE="en_GB.ISO-8859-15"
    LC_MONETARY="en_GB.ISO-8859-15"
    LC_MESSAGES="en_GB.ISO-8859-15"
    LC_PAPER="en_GB.ISO-8859-15"
    LC_NAME="en_GB.ISO-8859-15"
    LC_ADDRESS="en_GB.ISO-8859-15"
    LC_TELEPHONE="en_GB.ISO-8859-15"
    LC_MEASUREMENT="en_GB.ISO-8859-15"
    LC_IDENTIFICATION="en_GB.ISO-8859-15"
    LC_ALL=
  but it crashes also using LC_ALL="C" and LC_ALL="en_US"

I'm also attaching strace log (OOO_DEBUG="strace -o oolog" openoffice)
and the backtrace of the generated core dump (even if I believe it's not
that useful).
I'll also try to provide any other neccesary information if needed.

-- System Information:
Debian Release: 3.1
  APT prefers testing
  APT policy: (990, 'testing'), (300, 'unstable')
Architecture: i386 (i686)
Kernel: Linux 2.6.7-1
Locale: LANG=en_GB, LC_CTYPE=en_GB

Versions of packages openoffice.org depends on:
ii dictionaries-common [openo 0.22.40sarge3 Common utilities for spelling dict
ii openoffice.org-bin 1.1.2-4 OpenOffice.org office suite binary
ii openoffice.org-debian-file 1.1.2-4+1 Debian specific parts of OpenOffic
ii openoffice.org-l10n-en [op 1.1.2-4 English (US) language package for
ii openoffice.org-l10n-ja [op 1.1.2-4 Japanese language package for Open
ii ttf-opensymbol 1.1.2-4 The OpenSymbol TrueType font

-- no debconf information
--
mattia
:wq!

Revision history for this message
In , Mattia Dongili (ma.d.) (dongili) wrote : found the cause!! seems to be idesk

Some more info:

starting OOo as an idesk child process will make OOo crash,
starting it as a fluxbox child process won't.

Also: I have another computer with almost the same setup that doesn't
trigger the problem, the main difference I can think of is that in the
working setup I didn't upgrade idesk to 0.5.6-4 (I still have 0.5.6-2)
because of the uge librsvg2-2 dependency on gnome packages.

More: downgrading idesk to 0.5.6-1 on the computer where OOo crashes,
make OOo startup correctly!!

hth
--
mattia
:wq!

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-ID: <email address hidden>
Date: Sat, 25 Sep 2004 23:03:02 +0200
From: Mattia Dongili <email address hidden>
To: Debian Bug Tracking System <email address hidden>
Subject: found the cause!! seems to be idesk

--9jxsPFA5p3P2qPhR
Content-Type: text/plain; charset=us-ascii
Content-Disposition: inline
Content-Transfer-Encoding: quoted-printable

Some more info:

starting OOo as an idesk child process will make OOo crash,
starting it as a fluxbox child process won't.

Also: I have another computer with almost the same setup that doesn't
trigger the problem, the main difference I can think of is that in the
working setup I didn't upgrade idesk to 0.5.6-4 (I still have 0.5.6-2)
because of the uge librsvg2-2 dependency on gnome packages.

More: downgrading idesk to 0.5.6-1 on the computer where OOo crashes,
make OOo startup correctly!!

hth
--=20
mattia
:wq!

--9jxsPFA5p3P2qPhR
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Content-Description: Digital signature
Content-Disposition: inline

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--9jxsPFA5p3P2qPhR--

Revision history for this message
In , Roger Keays (roger-keays) wrote : OOo crashes on startup for me too :(
Download full text (5.5 KiB)

<posted & mailed>

I have the same problem:

roger@kefu:~/.openoffice$ export LANG=en_US
roger@kefu:~/.openoffice$ export LC_CTYPE=en_US
roger@kefu:~/.openoffice$ ooffice
OpenOffice.org lockfile found (/home/roger/.openoffice/1.1.1/.lock)
Using existing OpenOffice.org
sh: line 1: crash_report: command not found

Fatal exception: Signal 11
Stack:
/usr/lib/openoffice/program/libsal.so.3[0x40bff324]
/usr/lib/openoffice/program/libsal.so.3[0x40bff4b1]
/usr/lib/openoffice/program/libsal.so.3[0x40bff57c]
/lib/libpthread.so.0[0x4115d825]
/lib/libc.so.6[0x4136f678]
/usr/lib/openoffice/program/libpsp645li.so(_ZN3psp9PPDParser9getParserE6String+0x1cd
[0x414ac8d1]
/usr/lib/openoffice/program/libpsp645li.so(_ZN3psp11CUPSManager19setupJobContextDataERNS_7JobDataE+0x221
[0x414cfa31]
/usr/lib/openoffice/program/libpsp645li.so(_ZN3psp7JobDataaSERKS0_+0x9e
[0x414c9f72]
/usr/lib/openoffice/program/libvcl645li.so(_ZN3psp11PrinterInfoC1ERKS0_+0x4b
[0x402b5c55]
/usr/lib/openoffice/program/libvcl645li.so(_ZN11SalInstance17CreateInfoPrinterEP19SalPrinterQueueInfoP12ImplJobSetup+0x7e
[0x402b311e]
/usr/lib/openoffice/program/libvcl645li.so(_ZN7Printer8ImplInitEP19SalPrinterQueueInfo+0xff
[0x40182409]
/usr/lib/openoffice/program/libvcl645li.so(_ZN7PrinterC2ERK6String+0xf1
[0x40183683]
/usr/lib/openoffice/program/libsfx645li.so(_ZN10SfxPrinterC1EP10SfxItemSetRK8JobSetup+0x41
[0x44118a0b]
/usr/lib/openoffice/program/libsfx645li.so(_ZN10SfxPrinter6CreateER8SvStreamP10SfxItemSet+0x55
[0x441186c3]
/usr/lib/openoffice/program/libsw645li.so[0x45a6a878]
/usr/lib/openoffice/program/libcomphelp3gcc3.so(_ZN10comphelper17MasterPropertySet16setPropertyValueERKN3rtl8OUStringERKN3com3sun4star3uno3AnyE+0x186
[0x40a873a2]
/usr/lib/openoffice/program/libsw645li.so[0x45818ed5]
/usr/lib/openoffice/program/libxo645li.so(_ZN26XMLDocumentSettingsContext10EndElementEv+0x551
[0x445382cf]
/usr/lib/openoffice/program/libxo645li.so(_ZN11SvXMLImport10endElementERKN3rtl8OUStringE+0x51
[0x445259e1]
/usr/lib/openoffice/program/sax.uno.so[0x429f2dfa]
/usr/lib/openoffice/program/sax.uno.so[0x429fd69d]
/usr/lib/openoffice/program/sax.uno.so[0x429fcb63]
/usr/lib/openoffice/program/sax.uno.so[0x429fed2b]
/usr/lib/openoffice/program/sax.uno.so[0x429fea67]
/usr/lib/openoffice/program/sax.uno.so[0x429fea01]
/usr/lib/openoffice/program/sax.uno.so[0x429fc6aa]
/usr/lib/openoffice/program/sax.uno.so[0x429f23d4]
/usr/lib/openoffice/program/sax.uno.so[0x429f12fc]
/usr/lib/openoffice/program/libsw645li.so[0x458103b5]
/usr/lib/openoffice/program/libsw645li.so[0x45810ddb]
/usr/lib/openoffice/program/libsw645li.so[0x458122b6]
/usr/lib/openoffice/program/libsw645li.so[0x456aaec3]
/usr/lib/openoffice/program/libsw645li.so[0x458670ad]
/usr/lib/openoffice/program/libsfx645li.so(_ZN14SfxObjectShell13LoadOwnFormatER9SfxMedium+0x157
[0x440a9b15]
/usr/lib/openoffice/program/libsfx645li.so(_ZN14SfxObjectShell6DoLoadEP9SfxMedium+0x89e
[0x440a05ea]
/usr/lib/openoffice/program/libsfx645li.so(_ZN20LoadEnvironment_Impl4LoadEPK16SfxObjectFactory+0x563
[0x4401f80f]
/usr/lib/openoffice/program/libsfx645li.so(_ZN20LoadEnvironment_Impl17LoadDataAvailableEv+0x1f3
[0x440211ad]
/usr/lib/openoffice/program/libsfx645li.so(_ZN20LoadEnviron...

Read more...

Revision history for this message
Debian Bug Importer (debzilla) wrote :
Download full text (5.7 KiB)

Message-Id: <cj6964$rsq$<email address hidden>>
Date: Sun, 26 Sep 2004 21:15:26 +1000
From: Roger Keays <email address hidden>
To: <email address hidden>
Subject: OOo crashes on startup for me too :(

<posted & mailed>

I have the same problem:

roger@kefu:~/.openoffice$ export LANG=en_US
roger@kefu:~/.openoffice$ export LC_CTYPE=en_US
roger@kefu:~/.openoffice$ ooffice
OpenOffice.org lockfile found (/home/roger/.openoffice/1.1.1/.lock)
Using existing OpenOffice.org
sh: line 1: crash_report: command not found

Fatal exception: Signal 11
Stack:
/usr/lib/openoffice/program/libsal.so.3[0x40bff324]
/usr/lib/openoffice/program/libsal.so.3[0x40bff4b1]
/usr/lib/openoffice/program/libsal.so.3[0x40bff57c]
/lib/libpthread.so.0[0x4115d825]
/lib/libc.so.6[0x4136f678]
/usr/lib/openoffice/program/libpsp645li.so(_ZN3psp9PPDParser9getParserE6String+0x1cd
[0x414ac8d1]
/usr/lib/openoffice/program/libpsp645li.so(_ZN3psp11CUPSManager19setupJobContextDataERNS_7JobDataE+0x221
[0x414cfa31]
/usr/lib/openoffice/program/libpsp645li.so(_ZN3psp7JobDataaSERKS0_+0x9e
[0x414c9f72]
/usr/lib/openoffice/program/libvcl645li.so(_ZN3psp11PrinterInfoC1ERKS0_+0x4b
[0x402b5c55]
/usr/lib/openoffice/program/libvcl645li.so(_ZN11SalInstance17CreateInfoPrinterEP19SalPrinterQueueInfoP12ImplJobSetup+0x7e
[0x402b311e]
/usr/lib/openoffice/program/libvcl645li.so(_ZN7Printer8ImplInitEP19SalPrinterQueueInfo+0xff
[0x40182409]
/usr/lib/openoffice/program/libvcl645li.so(_ZN7PrinterC2ERK6String+0xf1
[0x40183683]
/usr/lib/openoffice/program/libsfx645li.so(_ZN10SfxPrinterC1EP10SfxItemSetRK8JobSetup+0x41
[0x44118a0b]
/usr/lib/openoffice/program/libsfx645li.so(_ZN10SfxPrinter6CreateER8SvStreamP10SfxItemSet+0x55
[0x441186c3]
/usr/lib/openoffice/program/libsw645li.so[0x45a6a878]
/usr/lib/openoffice/program/libcomphelp3gcc3.so(_ZN10comphelper17MasterPropertySet16setPropertyValueERKN3rtl8OUStringERKN3com3sun4star3uno3AnyE+0x186
[0x40a873a2]
/usr/lib/openoffice/program/libsw645li.so[0x45818ed5]
/usr/lib/openoffice/program/libxo645li.so(_ZN26XMLDocumentSettingsContext10EndElementEv+0x551
[0x445382cf]
/usr/lib/openoffice/program/libxo645li.so(_ZN11SvXMLImport10endElementERKN3rtl8OUStringE+0x51
[0x445259e1]
/usr/lib/openoffice/program/sax.uno.so[0x429f2dfa]
/usr/lib/openoffice/program/sax.uno.so[0x429fd69d]
/usr/lib/openoffice/program/sax.uno.so[0x429fcb63]
/usr/lib/openoffice/program/sax.uno.so[0x429fed2b]
/usr/lib/openoffice/program/sax.uno.so[0x429fea67]
/usr/lib/openoffice/program/sax.uno.so[0x429fea01]
/usr/lib/openoffice/program/sax.uno.so[0x429fc6aa]
/usr/lib/openoffice/program/sax.uno.so[0x429f23d4]
/usr/lib/openoffice/program/sax.uno.so[0x429f12fc]
/usr/lib/openoffice/program/libsw645li.so[0x458103b5]
/usr/lib/openoffice/program/libsw645li.so[0x45810ddb]
/usr/lib/openoffice/program/libsw645li.so[0x458122b6]
/usr/lib/openoffice/program/libsw645li.so[0x456aaec3]
/usr/lib/openoffice/program/libsw645li.so[0x458670ad]
/usr/lib/openoffice/program/libsfx645li.so(_ZN14SfxObjectShell13LoadOwnFormatER9SfxMedium+0x157
[0x440a9b15]
/usr/lib/openoffice/program/libsfx645li.so(_ZN14SfxObjectShell6DoLoadEP9SfxMedium+0x89e
[0x440a05ea]
/usr/lib/openoffice/program/libsfx645li.so(_ZN20LoadEnvironment_Impl4LoadEPK16SfxObj...

Read more...

Revision history for this message
In , Roger Keays (roger-keays) wrote : CUPs causes the problem

As described in /usr/share/doc/openoffice.org/README.Debian.gz and also defect
bug 266829 (http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=266829) the
startup crashes are caused by the new native CUPs printer code.

Easily fixed by adding

export SAL_DISABLE_CUPS=1

to /etc/openoffice/openoffice.conf

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-Id: <email address hidden>
Date: Mon, 27 Sep 2004 09:22:16 +1000
From: Roger Keays <email address hidden>
To: <email address hidden>
Subject: CUPs causes the problem

As described in /usr/share/doc/openoffice.org/README.Debian.gz and also defect
bug 266829 (http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=266829) the
startup crashes are caused by the new native CUPs printer code.

Easily fixed by adding

export SAL_DISABLE_CUPS=1

to /etc/openoffice/openoffice.conf

Revision history for this message
In , Andreas Barth (aba) wrote : tagging 272712

tag 272712 + patch

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-Id: <email address hidden>
Date: Wed, 29 Sep 2004 13:55:58 +0200
From: Andreas Barth <email address hidden>
To: <email address hidden>
Subject: tagging 272712

tag 272712 + patch

Revision history for this message
In , Chris Ricker (kaboom-gatech) wrote : Re: Bug#272712: openoffice.org: crashes during startup

On Wed, 22 Sep 2004, Jim Watson wrote:

> please try some tests:
> (1) remove prelink package and/or terminate any prelinking then rerun or
> re-install without prelink.
> i dont have that package here but the command is something like prelink -n
> from memory.
>
> (2) please report the output from uname -m
>
> (3) report running file on libsal:
> cd /usr/lib/openoffice/program (or where it lives)
> file libsal.so.3
>

I've removed prelink and openoffice.org-*, then reinstalled openoffice.org
(btw, the "undo prelink" is prelink -u, but I figured it was safer to kill
it completely), and then it works

My architecture is sparc64

kaboom@ultra2:~$ file /usr/lib/openoffice/program/libsal.so.3*
/usr/lib/openoffice/program/libsal.so.3: symbolic link to
`libsal.so.3.1.0'
/usr/lib/openoffice/program/libsal.so.3.1.0: ELF 32-bit MSB shared object,
SPARC, version 1 (SYSV), stripped
kaboom@ultra2:~$

Is prelinking supposed to work with openoffice.org? Is this a bug in
prelink?

thanks,
chris

Revision history for this message
In , Rene Engelhard (rene-debian) wrote :

tag 272712 - patch
thanks

[ Cc'ing the prelink maintainer ]

Hi,

Am Mittwoch, 27. Oktober 2004 15:44 schrieb Chris Ricker:
> On Wed, 22 Sep 2004, Jim Watson wrote:
> > please try some tests:
> > (1) remove prelink package and/or terminate any prelinking then rerun or
> > re-install without prelink.
> > i dont have that package here but the command is something like prelink
> > -n from memory.
> >
> > (2) please report the output from uname -m
> >
> > (3) report running file on libsal:
> > cd /usr/lib/openoffice/program (or where it lives)
> > file libsal.so.3
>
> I've removed prelink and openoffice.org-*, then reinstalled openoffice.org
> (btw, the "undo prelink" is prelink -u, but I figured it was safer to kill
> it completely), and then it works

as far as I remember the prelink maintainer once enabled sparc in this
package, then noticed it doesn'tw ork and disabled it again. You somehow
installedit during the priod where this package existed ;)

We check whether prelink is installed before asking the question, so...

> Is prelinking supposed to work with openoffice.org? Is this a bug in
> prelink?

Yes, it should work. Yes, it probably is a bug in prelink since prelink isn't
built anymore for sparc and this has to have reasons ;)

I think we can close this bug then, objections?

Regards,

Rene
--
 .''`. René Engelhard -- Debian GNU/Linux Developer
 : :' : http://www.debian.org | http://people.debian.org/~rene/
 `. `' <email address hidden> | GnuPG-Key ID: 248AEB73
   `- Fingerprint: 41FA F208 28D4 7CA5 19BB 7AD9 F859 90B0 248A EB73

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-ID: <email address hidden>
Date: Wed, 27 Oct 2004 09:44:34 -0400 (EDT)
From: Chris Ricker <email address hidden>
To: <email address hidden>
Subject: Re: Bug#272712: openoffice.org: crashes during startup

On Wed, 22 Sep 2004, Jim Watson wrote:

> please try some tests:
> (1) remove prelink package and/or terminate any prelinking then rerun or
> re-install without prelink.
> i dont have that package here but the command is something like prelink -n
> from memory.
>
> (2) please report the output from uname -m
>
> (3) report running file on libsal:
> cd /usr/lib/openoffice/program (or where it lives)
> file libsal.so.3
>

I've removed prelink and openoffice.org-*, then reinstalled openoffice.org
(btw, the "undo prelink" is prelink -u, but I figured it was safer to kill
it completely), and then it works

My architecture is sparc64

kaboom@ultra2:~$ file /usr/lib/openoffice/program/libsal.so.3*
/usr/lib/openoffice/program/libsal.so.3: symbolic link to
`libsal.so.3.1.0'
/usr/lib/openoffice/program/libsal.so.3.1.0: ELF 32-bit MSB shared object,
SPARC, version 1 (SYSV), stripped
kaboom@ultra2:~$

Is prelinking supposed to work with openoffice.org? Is this a bug in
prelink?

thanks,
chris

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-Id: <email address hidden>
Date: Wed, 27 Oct 2004 16:07:01 +0200
From: Rene Engelhard <email address hidden>
To: Chris Ricker <email address hidden>,
 <email address hidden>
Cc: <email address hidden>,
 <email address hidden>
Subject: Re: Bug#272712: openoffice.org: crashes during startup

tag 272712 - patch
thanks

[ Cc'ing the prelink maintainer ]

Hi,

Am Mittwoch, 27. Oktober 2004 15:44 schrieb Chris Ricker:
> On Wed, 22 Sep 2004, Jim Watson wrote:
> > please try some tests:
> > (1) remove prelink package and/or terminate any prelinking then rerun or
> > re-install without prelink.
> > i dont have that package here but the command is something like prelink
> > -n from memory.
> >
> > (2) please report the output from uname -m
> >
> > (3) report running file on libsal:
> > cd /usr/lib/openoffice/program (or where it lives)
> > file libsal.so.3
>
> I've removed prelink and openoffice.org-*, then reinstalled openoffice.org
> (btw, the "undo prelink" is prelink -u, but I figured it was safer to kill
> it completely), and then it works

as far as I remember the prelink maintainer once enabled sparc in this=20
package, then noticed it doesn'tw ork and disabled it again. You somehow=20
installedit during the priod where this package existed ;)

We check whether prelink is installed before asking the question, so...

> Is prelinking supposed to work with openoffice.org? Is this a bug in
> prelink?

Yes, it should work. Yes, it probably is a bug in prelink since prelink isn=
't=20
built anymore for sparc and this has to have reasons ;)

I think we can close this bug then, objections?

Regards,

Rene
=2D-=20
 .''`. Ren=E9 Engelhard -- Debian GNU/Linux Developer
 : :' : http://www.debian.org | http://people.debian.org/~rene/
 `. `' <email address hidden> | GnuPG-Key ID: 248AEB73
   `- Fingerprint: 41FA F208 28D4 7CA5 19BB 7AD9 F859 90B0 248A EB73

Revision history for this message
In , jim watson (jim-amarooas) wrote :

On Wed, Oct 27, 2004 at 04:07:01PM +0200, Rene Engelhard wrote:
>
> Yes, it should work. Yes, it probably is a bug in prelink since prelink isn't
> built anymore for sparc and this has to have reasons ;)
>
> I think we can close this bug then, objections?

no objections from me

jim

Revision history for this message
In , Chris Ricker (kaboom-gatech) wrote :

On Thu, 28 Oct 2004, Jim Watson wrote:

> On Wed, Oct 27, 2004 at 04:07:01PM +0200, Rene Engelhard wrote:
> >
> > Yes, it should work. Yes, it probably is a bug in prelink since prelink isn't
> > built anymore for sparc and this has to have reasons ;)
> >
> > I think we can close this bug then, objections?
>
> no objections from me

works for me too, thanks

Revision history for this message
In , Rene Engelhard (rene-debian) wrote :

Hi,

Am Mittwoch, 27. Oktober 2004 23:59 schrieb Chris Ricker:
> On Thu, 28 Oct 2004, Jim Watson wrote:
> > On Wed, Oct 27, 2004 at 04:07:01PM +0200, Rene Engelhard wrote:
> > > Yes, it should work. Yes, it probably is a bug in prelink since prelink
> > > isn't built anymore for sparc and this has to have reasons ;)
> > >
> > > I think we can close this bug then, objections?
> >
> > no objections from me
>
> works for me too, thanks

thanks. closing then.

Regards,

Rene
--
 .''`. René Engelhard -- Debian GNU/Linux Developer
 : :' : http://www.debian.org | http://people.debian.org/~rene/
 `. `' <email address hidden> | GnuPG-Key ID: 248AEB73
   `- Fingerprint: 41FA F208 28D4 7CA5 19BB 7AD9 F859 90B0 248A EB73

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-ID: <email address hidden>
Date: Thu, 28 Oct 2004 07:44:00 +1000
From: Jim Watson <email address hidden>
To: <email address hidden>
Cc: Chris Ricker <email address hidden>
Subject: Re: Bug#272712: openoffice.org: crashes during startup

On Wed, Oct 27, 2004 at 04:07:01PM +0200, Rene Engelhard wrote:
>
> Yes, it should work. Yes, it probably is a bug in prelink since prelink isn't
> built anymore for sparc and this has to have reasons ;)
>
> I think we can close this bug then, objections?

no objections from me

jim

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-ID: <email address hidden>
Date: Wed, 27 Oct 2004 17:59:44 -0400 (EDT)
From: Chris Ricker <email address hidden>
To: <email address hidden>
Subject: Re: Bug#272712: openoffice.org: crashes during startup

On Thu, 28 Oct 2004, Jim Watson wrote:

> On Wed, Oct 27, 2004 at 04:07:01PM +0200, Rene Engelhard wrote:
> >
> > Yes, it should work. Yes, it probably is a bug in prelink since prelink isn't
> > built anymore for sparc and this has to have reasons ;)
> >
> > I think we can close this bug then, objections?
>
> no objections from me

works for me too, thanks

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-Id: <email address hidden>
Date: Thu, 28 Oct 2004 10:55:24 +0200
From: Rene Engelhard <email address hidden>
To: <email address hidden>
Subject: Re: Bug#272712: openoffice.org: crashes during startup

Hi,

Am Mittwoch, 27. Oktober 2004 23:59 schrieb Chris Ricker:
> On Thu, 28 Oct 2004, Jim Watson wrote:
> > On Wed, Oct 27, 2004 at 04:07:01PM +0200, Rene Engelhard wrote:
> > > Yes, it should work. Yes, it probably is a bug in prelink since preli=
 nk
> > > isn't built anymore for sparc and this has to have reasons ;)
> > >
> > > I think we can close this bug then, objections?
> >
> > no objections from me
>
> works for me too, thanks

thanks. closing then.

Regards,

Rene
=2D-=20
 .''`. Ren=E9 Engelhard -- Debian GNU/Linux Developer
 : :' : http://www.debian.org | http://people.debian.org/~rene/
 `. `' <email address hidden> | GnuPG-Key ID: 248AEB73
   `- Fingerprint: 41FA F208 28D4 7CA5 19BB 7AD9 F859 90B0 248A EB73

Revision history for this message
In , Michael Stone (mstone) wrote :

reopen 272712
thanks

I had exactly the same problem and exactly the same solution (remove
prelink and reinstall openoffice) but I'm running on i386--which still
ships prelink. Either the real problem should be fixed or openoffice
should conflict with prelink.

Mike Stone

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-ID: <email address hidden>
Date: Sat, 20 Nov 2004 07:53:16 -0500
From: Michael Stone <email address hidden>
To: <email address hidden>
Subject: Re: openoffice.org: crashes during startup

reopen 272712
thanks

I had exactly the same problem and exactly the same solution (remove
prelink and reinstall openoffice) but I'm running on i386--which still
ships prelink. Either the real problem should be fixed or openoffice
should conflict with prelink.

Mike Stone

Revision history for this message
In , Rene Engelhard (rene-debian) wrote :

reassign 272712 prelink
thanks

Am Samstag, 20. November 2004 13:53 schrieb Michael Stone:
> I had exactly the same problem and exactly the same solution (remove
> prelink and reinstall openoffice) but I'm running on i386--which still
> ships prelink. Either the real problem should be fixed or openoffice
> should conflict with prelink.

reassigning to prelink then

Regards,

Rene
--
 .''`. René Engelhard -- Debian GNU/Linux Developer
 : :' : http://www.debian.org | http://people.debian.org/~rene/
 `. `' <email address hidden> | GnuPG-Key ID: 248AEB73
   `- Fingerprint: 41FA F208 28D4 7CA5 19BB 7AD9 F859 90B0 248A EB73

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-Id: <email address hidden>
Date: Mon, 22 Nov 2004 11:31:52 +0100
From: Rene Engelhard <email address hidden>
To: Michael Stone <email address hidden>,
 <email address hidden>
Cc: <email address hidden>,
 <email address hidden>
Subject: Re: Bug#272712: openoffice.org: crashes during startup

reassign 272712 prelink
thanks

Am Samstag, 20. November 2004 13:53 schrieb Michael Stone:
> I had exactly the same problem and exactly the same solution (remove
> prelink and reinstall openoffice) but I'm running on i386--which still
> ships prelink. Either the real problem should be fixed or openoffice
> should conflict with prelink.

reassigning to prelink then=20

Regards,

Rene
=2D-=20
 .''`. Ren=E9 Engelhard -- Debian GNU/Linux Developer
 : :' : http://www.debian.org | http://people.debian.org/~rene/
 `. `' <email address hidden> | GnuPG-Key ID: 248AEB73
   `- Fingerprint: 41FA F208 28D4 7CA5 19BB 7AD9 F859 90B0 248A EB73

Revision history for this message
In , Andrés Roldán (aroldan) wrote : Info needed

Hi.

I can't reproduce this bug on my x86 machine. I need some info.

Try the following:

/usr/sbin/prelink -v -m --libs-only \
  --ld-library-path=/usr/lib/openoffice/program /usr/lib/openoffice/

Then run openoffice. If it works, run:

/usr/sbin/prelink -v -m \
  --ld-library-path=/usr/lib/openoffice/program /usr/lib/openoffice/program/*.bin

Then run openoffice again.

The output of those commands is appreciated as well as the
output of "df -P".

Thanks.

--
Andrés Roldán

<email address hidden> / Fluidsignal Group S.A.
<email address hidden> / The Debian Project

Mobile: +57 300-7920981
GPG F/P: 0EE9 27C9 55F1 92E4 3809 B852 D8E0 724B B293 96EB
http://people.fluidsignal.com/~aroldan

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-ID: <email address hidden>
Date: Mon, 22 Nov 2004 08:25:13 -0500
From: =?iso-8859-1?q?Andr=E9s_Rold=E1n?= <email address hidden>
To: <email address hidden>
Subject: Info needed

--==-=-=
Content-Type: multipart/mixed; boundary="=-=-="

--=-=-=
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: quoted-printable

Hi.

I can't reproduce this bug on my x86 machine. I need some info.

Try the following:

/usr/sbin/prelink -v -m --libs-only \=20
  --ld-library-path=3D/usr/lib/openoffice/program /usr/lib/openoffice/

Then run openoffice. If it works, run:

/usr/sbin/prelink -v -m \
  --ld-library-path=3D/usr/lib/openoffice/program /usr/lib/openoffice/progr=
am/*.bin

Then run openoffice again.

The output of those commands is appreciated as well as the
output of "df -P".

Thanks.

=2D-=20
Andr=E9s Rold=E1n

<email address hidden> / Fluidsignal Group S.A.
<email address hidden> / The Debian Project

Mobile: +57 300-7920981
GPG F/P: 0EE9 27C9 55F1 92E4 3809 B852 D8E0 724B B293 96EB
http://people.fluidsignal.com/~aroldan

--=-=-=--

--==-=-=
Content-Type: application/pgp-signature

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.2.5 (GNU/Linux)

iD8DBQFBoei72OByS7KTlusRAn1mAKCtWnThYIer0qrrAmShqqR/ShU5oACfedMZ
+egZN0QijZxxpXFakICxkdM=
=GRa6
-----END PGP SIGNATURE-----
--==-=-=--

Revision history for this message
In , Andrés Roldán (aroldan) wrote : severity

severity 272712 important
thanks

--
Andrés Roldán

CSO - Fluidsignal Group S.A. <email address hidden>
Debian Developer - The Debian Project <email address hidden>

Mobile: +57 300-7920981
GPG F/P: 0EE9 27C9 55F1 92E4 3809 B852 D8E0 724B B293 96EB
http://people.fluidsignal.com/~aroldan

Revision history for this message
In , Christopher Martin (christopher-martin) wrote :

>> reopen 272712
>> thanks
>
>> I had exactly the same problem and exactly the same solution (remove
>> prelink and reinstall openoffice) but I'm running on i386--which still
>> ships prelink. Either the real problem should be fixed or openoffice
>> should conflict with prelink.
>
> I can't reproduce this bug on my x86 machine. I need some info.
>
> Try the following:
>
> /usr/sbin/prelink -v -m --libs-only \
> --ld-library-path=/usr/lib/openoffice/program /usr/lib/openoffice/
>
> Then run openoffice. If it works, run:
>
> /usr/sbin/prelink -v -m \
>
--ld-library-path=/usr/lib/openoffice/program /usr/lib/openoffice/program/*.bin
>
> Then run openoffice again.
>
> The output of those commands is appreciated as well as the
> output of "df -P".
>
> Thanks.
> Andrés Roldán

Hello,

I can't reproduce the problem either. If only a handful of people seem to
be affected, perhaps this should be downgraded to important?

Attached is the output of the above commands. I have many gigs of free
space.

Cheers,
Christopher Martin

Revision history for this message
In , Andrés Roldán (aroldan) wrote : Re: Bug#272712: openoffice.org: crashes during startup

Christopher Martin <email address hidden> writes:

> Hello,
>
> I can't reproduce the problem either. If only a handful of people seem to
> be affected, perhaps this should be downgraded to important?

I did, and I will now close Bug#281409 that you have just reopened.
Are you agree?

--
Andrés Roldán

CSO - Fluidsignal Group S.A. <email address hidden>
Debian Developer - The Debian Project <email address hidden>

Mobile: +57 300-7920981
GPG F/P: 0EE9 27C9 55F1 92E4 3809 B852 D8E0 724B B293 96EB
http://people.fluidsignal.com/~aroldan

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-ID: <email address hidden>
Date: Wed, 01 Dec 2004 13:35:39 -0500
From: =?iso-8859-1?q?Andr=E9s_Rold=E1n?= <email address hidden>
To: <email address hidden>
Subject: severity

--==-=-=
Content-Type: multipart/mixed; boundary="=-=-="

--=-=-=
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: quoted-printable

severity 272712 important
thanks

=2D-=20
Andr=E9s Rold=E1n

CSO - Fluidsignal Group S.A. <email address hidden>
Debian Developer - The Debian Project <email address hidden>

Mobile: +57 300-7920981
GPG F/P: 0EE9 27C9 55F1 92E4 3809 B852 D8E0 724B B293 96EB
http://people.fluidsignal.com/~aroldan

--=-=-=--

--==-=-=
Content-Type: application/pgp-signature

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Version: GnuPG v1.2.5 (GNU/Linux)

iD8DBQFBrg792OByS7KTlusRAgTgAJ9fJQL44KJ9XKkm+anyfSiv4/vNJgCg0RGL
ubOAP5fThhqjGijfDt7zFTo=
=IyGt
-----END PGP SIGNATURE-----
--==-=-=--

Revision history for this message
Debian Bug Importer (debzilla) wrote :

Message-ID: <email address hidden>
Date: Wed, 01 Dec 2004 13:58:57 -0500
From: =?iso-8859-1?q?Andr=E9s_Rold=E1n?= <email address hidden>
To: Christopher Martin <email address hidden>
Cc: <email address hidden>
Subject: Re: Bug#272712: openoffice.org: crashes during startup

--==-=-=
Content-Type: multipart/mixed; boundary="=-=-="

--=-=-=
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: quoted-printable

Christopher Martin <email address hidden> writes:

> Hello,
>
> I can't reproduce the problem either. If only a handful of people seem to=
=20
> be affected, perhaps this should be downgraded to important?

I did, and I will now close Bug#281409 that you have just reopened.
Are you agree?

=2D-=20
Andr=E9s Rold=E1n

CSO - Fluidsignal Group S.A. <email address hidden>
Debian Developer - The Debian Project <email address hidden>

Mobile: +57 300-7920981
GPG F/P: 0EE9 27C9 55F1 92E4 3809 B852 D8E0 724B B293 96EB
http://people.fluidsignal.com/~aroldan

--=-=-=--

--==-=-=
Content-Type: application/pgp-signature

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Version: GnuPG v1.2.5 (GNU/Linux)

iD8DBQFBrhR02OByS7KTlusRAh2UAJoCMIBuR3sjzLXgofZam4UtwnK1rACg3PDo
MNizZPDLYVvGVIYXzc3NQLU=
=SKij
-----END PGP SIGNATURE-----
--==-=-=--

Revision history for this message
compermisos (compermisos) wrote :
Download full text (3.2 KiB)

bug on ubuntu 8.4 x86
console out for ooffice comand:

alucard@Hellsing:~$ Locking assertion failure. Backtrace:
#0 /usr/lib/libxcb-xlib.so.0 [0x7f14723a397c]
#1 /usr/lib/libxcb-xlib.so.0(xcb_xlib_lock+0x15) [0x7f14723a3a15]
#2 /usr/lib/libX11.so.6 [0x7f147606d323]
#3 /usr/lib/libX11.so.6(XCreateWindow+0x44) [0x7f1476064d54]
#4 /usr/lib/libgdk-x11-2.0.so.0(gdk_window_new+0x395) [0x7f1471f4dc05]
#5 /usr/lib/libgtk-x11-2.0.so.0 [0x7f146d5dc4c8]
#6 /usr/lib/libgobject-2.0.so.0(g_closure_invoke+0x10f) [0x7f14713e1bcf]
#7 /usr/lib/libgobject-2.0.so.0 [0x7f14713f5386]
#8 /usr/lib/libgobject-2.0.so.0(g_signal_emit_valist+0x875) [0x7f14713f70d5]
#9 /usr/lib/libgobject-2.0.so.0(g_signal_emit+0x83) [0x7f14713f7483]
#10 /usr/lib/libgtk-x11-2.0.so.0(gtk_widget_realize+0x77) [0x7f146d5cd957]
#11 /usr/lib/openoffice/program/libvclplug_gtk680lx.so [0x7f146d98576d]
#12 /usr/lib/openoffice/program/libvclplug_gtk680lx.so [0x7f146d98616a]
#13 /usr/lib/openoffice/program/libvclplug_gtk680lx.so [0x7f146d98682b]
#14 /usr/lib/openoffice/program/libvclplug_gtk680lx.so [0x7f146d95ef64]
#15 /usr/lib/openoffice/program/libvcl680lx.so [0x7f147990a4ed]
#16 /usr/lib/openoffice/program/libvcl680lx.so [0x7f147989f322]
#17 /usr/lib/openoffice/program/libvcl680lx.so(_ZN9TabDialogC2EP6WindowRK5ResId+0x5f) [0x7f14798dc1cf]
#18 /usr/lib/openoffice/program/libsvx680lx.so [0x7f146668b084]
#19 /usr/lib/openoffice/program/libsvx680lx.so [0x7f146685fdb4]
----
alucard@Hellsing:~$ oowriter
alucard@Hellsing:~$ Locking assertion failure. Backtrace:
#0 /usr/lib/libxcb-xlib.so.0 [0x7ff4ca08e97c]
#1 /usr/lib/libxcb-xlib.so.0(xcb_xlib_lock+0x15) [0x7ff4ca08ea15]
#2 /usr/lib/libX11.so.6 [0x7ff4cdd58323]
#3 /usr/lib/libX11.so.6(XCreateWindow+0x44) [0x7ff4cdd4fd54]
#4 /usr/lib/libgdk-x11-2.0.so.0(gdk_window_new+0x395) [0x7ff4c9c38c05]
#5 /usr/lib/libgtk-x11-2.0.so.0 [0x7ff4c52c74c8]
#6 /usr/lib/libgobject-2.0.so.0(g_closure_invoke+0x10f) [0x7ff4c90ccbcf]
#7 /usr/lib/libgobject-2.0.so.0 [0x7ff4c90e0386]
#8 /usr/lib/libgobject-2.0.so.0(g_signal_emit_valist+0x875) [0x7ff4c90e20d5]
#9 /usr/lib/libgobject-2.0.so.0(g_signal_emit+0x83) [0x7ff4c90e2483]
#10 /usr/lib/libgtk-x11-2.0.so.0(gtk_widget_realize+0x77) [0x7ff4c52b8957]
#11 /usr/lib/openoffice/program/libvclplug_gtk680lx.so [0x7ff4c567076d]
#12 /usr/lib/openoffice/program/libvclplug_gtk680lx.so [0x7ff4c567116a]
#13 /usr/lib/openoffice/program/libvclplug_gtk680lx.so [0x7ff4c567182b]
#14 /usr/lib/openoffice/program/libvclplug_gtk680lx.so [0x7ff4c5649f64]
#15 /usr/lib/openoffice/program/libvcl680lx.so [0x7ff4d15f54ed]
#16 /usr/lib/openoffice/program/libvcl680lx.so [0x7ff4d158a322]
#17 /usr/lib/openoffice/program/libvcl680lx.so(_ZN9TabDialogC2EP6WindowRK5ResId+0x5f) [0x7ff4d15c71cf]
#18 /usr/lib/openoffice/program/libsvx680lx.so [0x7ff4bd523084]
#19 /usr/lib/openoffice/program/libsvx680lx.so [0x7ff4bd6f7db4]
---------

locale out:

alucard@Hellsing:~$ locale
LANG=es_MX.UTF-8
LC_CTYPE="es_MX.UTF-8"
LC_NUMERIC="es_MX.UTF-8"
LC_TIME="es_MX.UTF-8"
LC_COLLATE="es_MX.UTF-8"
LC_MONETARY="es_MX.UTF-8"
LC_MESSAGES="es_MX.UTF-8"
LC_PAPER="es_MX.UTF-8"
LC_NAME="es_MX.UTF-8"
LC_ADDRESS="es_MX.UTF-8"
LC_TELEPHONE="es_MX.UTF-8"
LC_MEASUREMENT="es_MX.UTF-8"
LC...

Read more...

Revision history for this message
Chris Cheney (ccheney) wrote :

compermisos,

Your bug has nothing to do with that very old bug you followed up to. And your bug is also fixed in 1:2.4.1-1ubuntu2.

Chris

Revision history for this message
Jonathan Aquilina (eagles051387) wrote :

can anyone confirm the debian bug in intrepid or jaunty?

Revision history for this message
dazza5000 (darran-kelinske) wrote :

I am unable to reproduce this on 10.10

Revision history for this message
Michal Dziczkowski (mdziczkowski) wrote :

I can confirm this bug on Ubuntu 10.04

Christopher Keener (keenerchristopher)
Changed in openoffice.org (Ubuntu):
status: Invalid → Incomplete
Revision history for this message
james (james-nurealm) wrote :

It seems odd to add this to a bug report opened in 2004, before this version of the program, and this version of Ubuntu, even existed...

In Ubuntu 10.04 LTS, in openoffice.org-core 1:3.2.0-7ubuntu4.1, the program /usr/lib/openoffice/program/soffice.bin, Segmentation fault on startup, which means that all openoffice apps that rely upon this program also crash on startup, which seem to be all of them. It crashes about halfway through the splash screen.

Re-installing various parts, and deleting ~/.openoffice, makes no difference.

Strace ends with
...
read(7, "\34\0\"\1(\0 \5G\1\0\0\342\340\271\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 4096) = 128
read(7, 0x8367da0, 4096) = -1 EAGAIN (Resource temporarily unavailable)
shmdt(0xb400c000) = 0
shmctl(3080199, IPC_64|IPC_RMID, 0) = 0
brk(0x8618000) = 0x8618000
brk(0x8648000) = 0x8648000
--- SIGSEGV (Segmentation fault) @ 0 (0) ---
exit_group(78) = ?

This version of ubuntu and openoffice is working on some machines, but not on this Pentium 4 machine.

James

Revision history for this message
james (james-nurealm) wrote :

Ok, I upgraded to 10.10, which installs openoffice.org-core 1:3.2.1-7ubuntu1, which seems to work fine. So, something is different in OOo 3.2.1, but 10.04 is a Long Term Support release...

James

dazza5000 (darran-kelinske)
Changed in openoffice.org (Ubuntu):
status: Incomplete → Confirmed
status: Confirmed → Incomplete
Revision history for this message
dazza5000 (darran-kelinske) wrote :

This bug has stalled on the Debian project. I searched for a related bug on the Open Office bug tracker and was unsuccesful.

Revision history for this message
Jeremy Bícha (jbicha) wrote :

This bug has no relation to bugs from this decade. Just because an ancient version of OpenOffice crashed a long time ago does not mean a completely different version crashed more recently.

Changed in openoffice.org (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
penalvch (penalvch) wrote :

Agreed with Jeremy Bicha (jbicha). Unlinking as tracking a stale issue only found in Debian and not in a supported version of Ubuntu holds no value here.

Changed in openoffice.org (Ubuntu):
importance: High → Undecided
Changed in openoffice.org (Debian):
importance: Unknown → Undecided
status: New → Invalid
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