Linux Mint 11, installer crashes after trying to install grub2 package.

[Thaís]

I`m trying to install Linux Mint 11 but every time it crashes when it`s installing the grub2 package. I receive a message saying...

"We`re sorry, the installer crashed. Please file a new bug report and attach the files /var/log/syslog and /var/log/partman"

Now, I don`t know what that is and have no clue on how to get it. I read something about a problem similar to this one that you had to switch the language to English so that it would install perfectly. I tried that and it didn`t work.

 I would really appreciate if someone solved this for me.

Thanks in advance.

[wx7y4t (wx7y4t)]

Same pb with me. I have an Acer aspire AS3410 laptop.

[[e-mail] (aquikat-s)]

I didn't know where else to add the attachment

[Jean-Baptiste Lallement (jibel)]

@aquikat,

from your syslog the error is
Sep 18 13:58:25 mint grub-installer: info: architecture: amd64/efi
Sep 18 13:58:25 mint grub-installer: info: Identified partition label for /dev/sdb5: msdos
Sep 18 13:58:25 mint grub-installer: dpkg: warning: there's no installed package matching grub
Sep 18 13:58:25 mint grub-installer: dpkg: warning: there's no installed package matching grub-legacy
Sep 18 13:58:25 mint grub-installer: dpkg: dependency problems prevent removal of grub-pc:
Sep 18 13:58:25 mint grub-installer: startupmanager depends on grub | grub-pc; however:
Sep 18 13:58:25 mint grub-installer: Package grub is not installed.
Sep 18 13:58:25 mint grub-installer: Package grub-pc is to be removed.
Sep 18 13:58:25 mint grub-installer: dpkg: error processing grub-pc (--purge):
Sep 18 13:58:25 mint grub-installer: dependency problems - not removing
Sep 18 13:58:25 mint grub-installer: dpkg: dependency problems prevent removal of grub-gfxpayload-lists:
Sep 18 13:58:25 mint grub-installer: grub-pc depends on grub-gfxpayload-lists.
Sep 18 13:58:25 mint grub-installer: dpkg: error processing grub-gfxpayload-lists (--purge):
Sep 18 13:58:25 mint grub-installer: dependency problems - not removing
Sep 18 13:58:25 mint grub-installer: Errors were encountered while processing:
Sep 18 13:58:25 mint grub-installer: grub-pc
Sep 18 13:58:25 mint grub-installer: grub-gfxpayload-lists

This was fixed in Ubuntu in
grub-installer (1.60ubuntu3) natty; urgency=low

  * Remove grub-gfxpayload-lists in situations where we need to remove
    grub-pc (LP: #765270).

Please file a bug against the project Mint not Ubuntu.

@Thais, could you please attach the logs /var/log/syslog and /var/log/partman from the failed installation.

Thanks in advance.

[BMWDriver (quebecman)]

Same for me with Asus P8P67 LE motherboard / Intel 2500K / Seagate Sata drive / 8GB DDR3 / ATI Firepro 4800
while installing Linux Mint 11 Katya on Live DVD 64 booted iso by USB drive

[[e-mail] (aquikat-s)]

My problem was a dynamic drive. If you have Windows, download easus
partition and change the dynamic drive to mbr
On Oct 13, 2011 4:10 AM, "BMWDriver" <email address hidden> wrote:

> Same for me with Asus P8P67 LE motherboard / Intel 2500K / Seagate Sata
> drive / 8GB DDR3 / ATI Firepro 4800
> while installing Linux Mint 11 Katya on Live DVD 64 booted iso by USB drive
>
> ** Attachment added: "partman"
>
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/821789/+attachment/2539404/+files/partman
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/821789
>
> Title:
> Linux Mint 11, installer crashes after trying to install grub2
> package.
>
> Status in “ubiquity” package in Ubuntu:
> Incomplete
>
> Bug description:
> I`m trying to install Linux Mint 11 but every time it crashes when
> it`s installing the grub2 package. I receive a message saying...
>
> "We`re sorry, the installer crashed. Please file a new bug report and
> attach the files /var/log/syslog and /var/log/partman"
>
> Now, I don`t know what that is and have no clue on how to get it. I
> read something about a problem similar to this one that you had to
> switch the language to English so that it would install perfectly. I
> tried that and it didn`t work.
>
> I would really appreciate if someone solved this for me.
>
> Thanks in advance.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/821789/+subscriptions
>

[Nick Lemarr (nicklemarr)]

Google CR-48. Ubuntu and Linux Mint won't install for me. Ubuntu gets farther but won't boot.

[Lewis (miahotrod)]

I get this error message when installing Mint 11 64 bit and Moon OS 4 Neak

[Launchpad Janitor (janitor)]

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]