All external usb devices running at USB 1.1, internal camera and hard drivers at usb 2.0

[Christopher Suttles]

I am having issues with usb speed on my Asus G51VX-RX05 laptop. Bios settings have been checked and are not the problem.

All usb device run at 1.5 or 12 Mbps, while my internal 1.3 UVC webcam and both internal sata drivers run at 480 Mbps no problem.

Keyboard runs at 1.5, mouse and external webcam at 12, and also my Creative X-fi 5.1 usb soundcard runs at 12.

This causes issues when running skype and listening to music, as the audio pops and I get mouse lag due to the slow USB speed.

However, USB sticks and external hard drives run at full 2.0 speed.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-10-generic 2.6.38-10.46
ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
Uname: Linux 2.6.38-10-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: christopher 1691 F.... pulseaudio
 /dev/snd/pcmC1D0p: christopher 1691 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf9ff8000 irq 46'
   Mixer name : 'Realtek ALC663'
   Components : 'HDA:10ec0663,104319a3,00100001'
   Controls : 16
   Simple ctrls : 8
Card1.Amixer.info:
 Card hw:1 'Pro'/'Creative Technology Ltd SB X-Fi Surround 5.1 Pro at usb-0000:00:1d.0-1, full sp'
   Mixer name : 'USB Mixer'
   Components : 'USB041e:30df'
   Controls : 0
   Simple ctrls : 0
Card1.Amixer.values:

Date: Sat Jul 30 11:49:52 2011
EcryptfsInUse: Yes
HotplugNewDevices:

HotplugNewMounts:

InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: ASUSTeK Computer Inc. G60VX
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic root=UUID=fe315c5f-ff9e-4d74-a72d-4c2b52d40a55 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-10-generic N/A
 linux-backports-modules-2.6.38-10-generic N/A
 linux-firmware 1.52
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Symptom: storage
UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/27/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G60VX
dmi.board.vendor: PEGATRON Corp.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: PEGATRON Corp.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr205:bd08/27/2009:svnASUSTeKComputerInc.:pnG60VX:pvr1.0:rvnPEGATRONCorp.:rnG60VX:rvr1.0:cvnPEGATRONCorp.:ct10:cvr1.0:
dmi.product.name: G60VX
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

[Ming Lei (tom-leiming)]

From your dmsg.txt, seems no exceptions have been found.

>Keyboard runs at 1.5, mouse and external webcam at 12, and also my Creative X-fi 5.1 usb soundcard runs at 12.

Generally speaking, keyboard and mouse are implemented as low speed or full speed, soundcards are implemented
as full speed device, since the bandwidth is enough to handle this kind of application.

For webcam, the usb video calsss is implemented as high speed device, but there were still many old cameras
implemented as full speed device, such as many gspca cameras.