Nautilus crashes after cut and paste of more than one file.

[Anbarasan]

Nautilus crashes after cut and paste of more than one file.

I tried to cut and paste 2 files from a folder to another and the window closes (crash).
I do not see the problem with when I cut and paste 1 file.
I have tried with 4 files and the problem is seen.
But the cut and paster operation is successful. That is after crash I open a new window and see that files are successfully moved.

The problem is not seen when I copy and paste. (Instead of cut and paste).

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: nautilus 1:2.32.2.1-0ubuntu13
ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
Uname: Linux 2.6.38-10-generic x86_64
Architecture: amd64
Date: Sat Jul 16 12:47:09 2011
ExecutablePath: /usr/bin/nautilus
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427)
ProcEnviron:
 LANGUAGE=ta_IN:en
 LANG=ta_IN
 LC_MESSAGES=ta_IN.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)

[Brendan Donegan (brendan-donegan)]

Hi,

Could you maybe try using the Guest Session feature and attempt to reproduce the bug in there? Can you also confirm whether the crash happens when copying files only within your HOME directory?

Lastly, please attach the output of 'sudo parted -l'

Thanks,

---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[Anbarasan (anbarasans85)]

Hi Brendan,

1. I used the command guest-session to login as guest. In guest account also
the same behavior is seen. (Window closes or crashes)

2. I tried copying files from /tmp to /home/anbarasan/ and the files copied
successfully. But when I cut and paste the window closes. Interestingly the
cut paste operation is not successful. (When I cut and paste within home
folder window closed but cut and paste operation was successful.)

3.
I have installed Ubuntu 11.04 in VMware. I have three partitions in Virtual
disk. 10GB root, 48GB /home and 2GB swap.

sudo parted -l
anbarasan@anbarasan-virtual-machine:~$ sudo parted -l
[sudo] password for anbarasan:
Model: VMware, VMware Virtual S (scsi)
Disk /dev/sda: 60.1GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos

Number Start End Size Type File system Flags
 1 1049kB 10.0GB 9999MB primary ext4 boot
 2 10.0GB 60.1GB 50.1GB extended
 5 10.0GB 58.0GB 48.0GB logical ext4
 6 58.0GB 60.1GB 2128MB logical linux-swap(v1)

Warning: Unable to open /dev/sr0 read-write (Read-only file system).
/dev/sr0
has been opened read-only.
Error: /dev/sr0: unrecognised disk label

I like to take part in fixing this bug. I am a new person to bug reporting
and fixing. What are the things I should learn to contribute in fixing? Do
you have some webpage that explains to newbies? About me: I have some
programming experience in C, C++, PERL, TCL, Shell. Kindly advise.

Regards
Anbarasan

2011/7/16 Brendan Donegan <email address hidden>

> Hi,
>
> Could you maybe try using the Guest Session feature and attempt to
> reproduce the bug in there? Can you also confirm whether the crash
> happens when copying files only within your HOME directory?
>
> Lastly, please attach the output of 'sudo parted -l'
>
> Thanks,
>
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
> ** Changed in: nautilus (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/811602
>
> Title:
> Nautilus crashes after cut and paste of more than one file.
>
> Status in “nautilus” package in Ubuntu:
> Incomplete
>
> Bug description:
> Nautilus crashes after cut and paste of more than one file.
>
> I tried to cut and paste 2 files from a folder to another and the window
> closes (crash).
> I do not see the problem with when I cut and paste 1 file.
> I have tried with 4 files and the problem is seen.
> But the cut and paster operation is successful. That is after crash I open
> a new window and see that files are successfully moved.
>
> The problem is not seen when I copy and paste. (Instead of cut and
> paste).
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: nautilus 1:2.32.2.1-0ubuntu13
> ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
> Uname: Linux 2.6.38-10-generic x86_64
> Architecture: amd64
> Date: Sat Jul 16 12:47:09 2011
> ExecutablePath: /usr/bin/nautilus
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427)
> ProcEnviron:
> LANGUAGE=ta_IN:en
> LANG=t...

[Brendan Donegan (brendan-donegan)]

Hi,

My best guess here is that the problem is specific to VMWare. You may feel free to start debugging yourself - I hope the guidelines in https://wiki.ubuntu.com/DebuggingProcedures can be of use. Please report what you find here. I'll leave the status as 'Incomplete' until someone else using VMware can confirm.

Just a quick experiment I suggest is to use the terminal 'mv' command to move files (cut and paste) rather than Nautilus. Does the mv command give any error or cause the terminal to crash?

Thanks,

---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[Anbarasan (anbarasans85)]

Hi,

Ok. I will update when I find anything.

I tried "mv" in terminal and there is no problem (it does not crash). I
tried "mv" within home directory and between /home and /tmp. There is no
problem. It looks like the problem is with Nautilus.

Regards
Anbarasan

2011/7/17 Brendan Donegan <email address hidden>

> Hi,
>
> My best guess here is that the problem is specific to VMWare. You may
> feel free to start debugging yourself - I hope the guidelines in
> https://wiki.ubuntu.com/DebuggingProcedures can be of use. Please report
> what you find here. I'll leave the status as 'Incomplete' until someone
> else using VMware can confirm.
>
> Just a quick experiment I suggest is to use the terminal 'mv' command to
> move files (cut and paste) rather than Nautilus. Does the mv command
> give any error or cause the terminal to crash?
>
> Thanks,
>
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/811602
>
> Title:
> Nautilus crashes after cut and paste of more than one file.
>
> Status in “nautilus” package in Ubuntu:
> Incomplete
>
> Bug description:
> Nautilus crashes after cut and paste of more than one file.
>
> I tried to cut and paste 2 files from a folder to another and the window
> closes (crash).
> I do not see the problem with when I cut and paste 1 file.
> I have tried with 4 files and the problem is seen.
> But the cut and paster operation is successful. That is after crash I open
> a new window and see that files are successfully moved.
>
> The problem is not seen when I copy and paste. (Instead of cut and
> paste).
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: nautilus 1:2.32.2.1-0ubuntu13
> ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
> Uname: Linux 2.6.38-10-generic x86_64
> Architecture: amd64
> Date: Sat Jul 16 12:47:09 2011
> ExecutablePath: /usr/bin/nautilus
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427)
> ProcEnviron:
> LANGUAGE=ta_IN:en
> LANG=ta_IN
> LC_MESSAGES=ta_IN.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/811602/+subscriptions
>

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.