Impress crashes when searching help

[tjhanlon]

Binary package hint: openoffice.org

From the help window, if I do a search for a topic, when I hit search, the entire app crashes. I'm re-reporting this (duplicate of #68769) because the crash occurs regardless of the search term. Running Ubuntu Gnome 6.10, OpenOffices 2.0.4, last version updates 12/06.

Thanks,

tjh

[Brian Murray (brian-murray)]

I have recreated this bug. I am using Kubuntu 6.10, OpenOffice.org version 2.0.4-0ubuntu4. The steps to reproduce follow:

1) Launch OpenOffice
2) Go to Help -> OpenOffice.org Help
3) Click the Find tab
4) Enter search string
5) Click the Find button

[Brian Murray (brian-murray)]

The first time it crashed with a SIGSEV message I believe. The second time Impress became unresponsive.

I also tested it with Writer and it did not crash.

[tjhanlon (tjhanlon)]

Thanks for looking into it.

tjh
On Tuesday, January 30, 2007, at 12:15PM, "Brian Murray" <email address hidden> wrote:
>I have recreated this bug. I am using Kubuntu 6.10, OpenOffice.org
>version 2.0.4-0ubuntu4. The steps to reproduce follow:
>
>1) Launch OpenOffice
>2) Go to Help -> OpenOffice.org Help
>3) Click the Find tab
>4) Enter search string
>5) Click the Find button
>
>** Changed in: openoffice.org (Ubuntu)
> Importance: Undecided => Medium
> Status: Unconfirmed => Confirmed
>
>--
>Impress crashes when searching help
>https://launchpad.net/bugs/80447
>
>

[Michael Broadbent (mikebro)]

I was able to reproduce this with 2.2.0-0ubuntu2

[Michael-250 (michael-250)]

I can confirm this bug with feisty final and openoffice 2.2.0 (up to date).

I could reproduce this bug with the following steps:
- start openoffice impress
- open help
- klick search tab
- enter some search-text
- klick search button
=> all openoffice windows disappear
- recovery will start on next openoffice startup

At the moment impress is very unusable (there are also other important, confirmed bugs)!

[Hugo (hmfb2003)]

Same bug observed running OOo 2.2.0-1ubuntu3 on feisty (hangs when searching help for impress)

Console messages when launching "soffice" (OOo hangs at "***glibc" line) follow (full versions of two crashes attached):

hugo@salamandra:~$ soffice
find: /home/hugo/.mozilla/firefox/lbckihsj.default/zotero/storage/710: Permiso denegado
[...]
find: /home/hugo/.mozilla/firefox/lbckihsj.default/zotero/storage/13745: Permiso denegado
*** glibc detected *** /usr/lib/openoffice/program/soffice.bin: free(): invalid next size (fast): 0x08a834c0 ***
======= Backtrace: =========
/lib/tls/i686/cmov/libc.so.6[0xb6c4b7cd]
[...]
/usr/lib/openoffice/program/soffice.bin(__gxx_personality_v0+0x249)[0x805fe11]
======= Memory map: ========
08048000-0809c000 r-xp 00000000 08:62 57138 /usr/lib/openoffice/program/soffice.bin
[...]
afae1000-afae3000 rw-p 0002e000 08:

[Hugo (hmfb2003)]

second attachment

[Brian Murray (brian-murray)]

This is still an issue with Debian's version 2.2.1~rc1-1 of OpenOffice.org.

[Brian Murray (brian-murray)]

Recreated this bug in openoffice.org version 2.2.1~rc3-1ubuntu3 on the Gutsy Gibbon.

[FiNeX (finex)]

I confirm it on feisty and on gutsy. The problem is related to the ubuntu packages, not on the "vanilla" OpenOffice packages.

[KraetziChriZ (christian.b)]

can't reproduce it on Gutsy (2 systems) now. Fixed?

[Brian Murray (brian-murray)]

I also was unable to reproduce this bug using openoffice.org package version 2.3.0~rc1-1ubuntu1 on the Gutsy Gibbon.

[Jean Azzopardi (aragorn-waldonet)]

I couldn't reproduce it either with version 2.3.0~rc1-1ubuntu2. It searches ok.

[gnudoc (gnudoc)]

I can't reproduce this in gutsy beta (OOo 1:2.3.0-1ubuntu2). I've tried it from writer, calc, impress and base, i've tried searching for over a dozen different terms within both index and find. Unless anyone has any objections, I'm changing the status to Fix released.