gdm hangs after reactivating screen

[Jan Henke]

After reactivating the screen of my laptop after an idle period (where it turns of automatically) the screens content isn't restored. Result is a black screen with a (moveable) mouse cursor, but no further content. This seems to happen on random intervals.
This behaviour started to occur after the upgrade to 11.04. I am using the classic (Gnome 2.32) desktop.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: gdm 2.32.1-0ubuntu3.2
ProcVersionSignature: Ubuntu 2.6.39-0.5~20110427-generic 2.6.39-rc5
Uname: Linux 2.6.39-0-generic x86_64
Architecture: amd64
Date: Mon Jun 13 14:21:12 2011
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
ProcEnviron:
 LANGUAGE=de_DE:en
 PATH=(custom, user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: gdm
UpgradeStatus: Upgraded to natty on 2011-04-28 (45 days ago)

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in dianosing the problem. From a terminal window please run:

apport-collect 796590

and then change the status of the bug back to 'New'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Jan Henke (jhe)]

Collecting this information is not possible upon encountering the bug.

[penalvch (penalvch)]

Jan Henke, thank you for reporting this and helping make Ubuntu better. Natty reached EOL on October 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please test for this with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested and remove the tag:
needs-upstream-testing

This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the text:
needs-upstream-testing

If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

Please let us know your results. Thank you for your understanding.

Helpful Bug Reporting Tips:
https://help.ubuntu.com/community/ReportingBugs

[Jan Henke (jhe)]

Hi Christopher,

thanks for your response after all of this time. I would really wish that in the future there will be a more immediate response.

I am not using Natty any longer since quite some time. This was really meant as a pointer for the development cycle at the time of reporting! That the response came more than a year later on the other hand is pretty sad.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]