10de:0caf [Dell Alienware M11x] Unity malfunctions when using multiple screens

Bug #792902 reported by Grifter
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

When I hook up my Alienware M11x through HDMI to my TV, my unity button goes away. If I put my mouse in the upper corner, I still sometimes get the unity bar on the left of my screen, but it doesn't go away unless I click something in it, and even then it doesn't always, frequently either not opening at all, or not going away even though I'm trying to click elsewhere. I have my screens cloned, and am using the Ubuntu Nvidia XServer settings to do it. (I also can't get sound on the HDMI out, but that's another well known bug.)

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.42
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: nvidia wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC665 Analog [ALC665 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: grifter 1360 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf1600000 irq 46'
   Mixer name : 'Realtek ALC665'
   Components : 'HDA:10ec0665,10280443,00100003'
   Controls : 17
   Simple ctrls : 9
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xf1000000 irq 17'
   Mixer name : 'Nvidia GPU 0d HDMI/DP'
   Components : 'HDA:10de000d,10de0101,00100100'
   Controls : 16
   Simple ctrls : 4
Date: Sat Jun 4 13:00:18 2011
HibernationDevice: RESUME=UUID=43eee46c-3284-4db4-9877-fef9bfa0a3e9
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
MachineType: Alienware M11x
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=8ab94188-1825-4e40-bb42-91baa320a057 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-generic N/A
 linux-backports-modules-2.6.38-8-generic N/A
 linux-firmware 1.52
RfKill:
 0: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to natty on 2011-04-19 (46 days ago)
dmi.bios.date: 05/20/2010
dmi.bios.vendor: Alienware
dmi.bios.version: A04
dmi.board.name: 08JG36
dmi.board.vendor: Alienware
dmi.board.version: A04
dmi.chassis.type: 8
dmi.chassis.vendor: Alienware
dmi.chassis.version: A04
dmi.modalias: dmi:bvnAlienware:bvrA04:bd05/20/2010:svnAlienware:pnM11x:pvrA04:rvnAlienware:rn08JG36:rvrA04:cvnAlienware:ct8:cvrA04:
dmi.product.name: M11x
dmi.product.version: A04
dmi.sys.vendor: Alienware

Revision history for this message
Grifter (edobiecki) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Grifter, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: bios-outdated-a05 needs-upstream-testing
summary: - Unity malfunctions when using multiple screens
+ 10de:0caf [Dell Alienware M11x] Unity malfunctions when using multiple
+ screens
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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