"system test" program references "Open Office" in Ubuntu 11.04

[Topbarhive]

I tried to test my system after a fresh install of Ubuntu 11.04, there is an issue when it tries to open Open Office Writer (etc) to test (whatever it was trying to test). The problem is Open Office is not the "default" suite for 11.04.

[Daniel Manrique (roadmr)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

I have been unable to reproduce this bug. What I tried is:

1- Launch the System Testing application
2- On the Test Selection screen, I press "Deselect all" and then select "User Applications"
3- When the tests start, I press "Next" to skip tests that aren't related to *Office.
4- When I hit a test that says "Now we will attempt to open..." and refers to a file type that can be handled by *Office (for instance, an .odt file) I press "Test"

Upon doing this, my Natty system correctly launches LibreOffice and displays the requested document.

In any case this doesn't look like a problem with System Testing, as all it does is launch the user's preferred application by invoking

xdg-open /usr/share/checkbox/data/documents/OpenOffice_Text_Test.odt

So what I'd like to ask you is to run the command I posted above, from a terminal window (press ctrl-alt-t to open a terminal window), and let us know what happens. Ideally it should open the document with LibreOffice.

You can also check which application your system uses to open odt files with this command:

xdg-mime query default application/vnd.oasis.opendocument.text

on Natty this should output

libreoffice-writer.desktop

If it outputs something different, please also let me know.

Thanks!

[Topbarhive (sahern)]

Daniel,

Thank you for your reply...

I did what you asked and it works (now!!!?). I got output(s) as you
described.

Then I did it again (the original way I did it before) and it still
works!!!?

I'm not too sure what happened between the first time and this time.

Maybe I should reformat, install Natty, and try the "system test" again.
Do you want me to do that?

I'll wait until I hear from you "one way or another"

Thanks for the help.

Stephen

On 5/20/2011 11:08 AM, Daniel Manrique wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.
>
> I have been unable to reproduce this bug. What I tried is:
>
> 1- Launch the System Testing application
> 2- On the Test Selection screen, I press "Deselect all" and then select "User Applications"
> 3- When the tests start, I press "Next" to skip tests that aren't related to *Office.
> 4- When I hit a test that says "Now we will attempt to open..." and refers to a file type that can be handled by *Office (for instance, an .odt file) I press "Test"
>
> Upon doing this, my Natty system correctly launches LibreOffice and
> displays the requested document.
>
> In any case this doesn't look like a problem with System Testing, as all
> it does is launch the user's preferred application by invoking
>
> xdg-open /usr/share/checkbox/data/documents/OpenOffice_Text_Test.odt
>
> So what I'd like to ask you is to run the command I posted above, from a
> terminal window (press ctrl-alt-t to open a terminal window), and let us
> know what happens. Ideally it should open the document with LibreOffice.
>
> You can also check which application your system uses to open odt files
> with this command:
>
> xdg-mime query default application/vnd.oasis.opendocument.text
>
> on Natty this should output
>
> libreoffice-writer.desktop
>
> If it outputs something different, please also let me know.
>
> Thanks!
>
>
> ** Changed in: checkbox (Ubuntu)
> Status: New => Incomplete
>
>

[Daniel Manrique (roadmr)]

Hi Stephen,

Thanks for testing the procedure I suggested.

There's no need to reinstall, I just re-tested this on a new Natty installation and was still unable to reproduce the problem.

Since you mention things are now working for you, I'm thinking it might have been a transient problem, something particular to your specific configuration. As the problem is not reproducible, for now I will mark this bug as invalid.

However, if you come across the problem again, and manage to reproduce it (i.e. make it happen) in a reliable way, please reopen the bug (click on the pencil icon next to "status" on the top of this page and set to "New"), and don't forget to include the steps to reproduce the problem.

Thanks again for your testing and help!

[Topbarhive (sahern)]

Daniel,

OK, that sounds fine to me, mark it invalid.

I figure the machine I "cobbled together" from spare parts, just had a
belly ache and didn't "wanna-do-it".

Thanks again for the help.

Stephen

On 5/20/2011 4:19 PM, Daniel Manrique wrote:
> Hi Stephen,
>
> Thanks for testing the procedure I suggested.
>
> There's no need to reinstall, I just re-tested this on a new Natty
> installation and was still unable to reproduce the problem.
>
> Since you mention things are now working for you, I'm thinking it might
> have been a transient problem, something particular to your specific
> configuration. As the problem is not reproducible, for now I will mark
> this bug as invalid.
>
> However, if you come across the problem again, and manage to reproduce
> it (i.e. make it happen) in a reliable way, please reopen the bug (click
> on the pencil icon next to "status" on the top of this page and set to
> "New"), and don't forget to include the steps to reproduce the problem.
>
> Thanks again for your testing and help!
>
> ** Changed in: checkbox (Ubuntu)
> Status: Incomplete => Invalid
>
>