Suspend and hibernate don't work on HP Presario V5000

[lozanosteve]

Suspend and hibernate do not work. The fan runs but stays in that mode, the only way to make it work is to reboot the system.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.42
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: steve 1371 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 2 with Cx20468-31 at 0xd0003400, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97a:43585430'
   Controls : 23
   Simple ctrls : 16
Card1.Amixer.info:
 Card hw:1 'Modem'/'ATI IXP Modem rev 2 at 0xd0003800, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97m:43585430'
   Controls : 2
   Simple ctrls : 2
Card1.Codecs.codec97.0.mc97.0.0:
 0-0/0: Conexant Cx20468-31

 Extended modem ID: codec=0 LIN1
 Modem status : GPIO
 Line1 rate : 48000Hz
Date: Wed May 11 17:17:25 2011
HibernationDevice: RESUME=UUID=5daade76-477b-49ea-a03c-ede89afc8cb7
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Lsusb:
 Bus 003 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard Presario V5000 (RG325UA#ABA)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=cc66eedd-7175-437f-a62b-ecc4d388a562 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-generic N/A
 linux-backports-modules-2.6.38-8-generic N/A
 linux-firmware 1.52
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/08/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.54
dmi.board.name: 30AE
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 49.63
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.54:bd02/08/2007:svnHewlett-Packard:pnPresarioV5000(RG325UA#ABA):pvrF.54:rvnHewlett-Packard:rn30AE:rvr49.63:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Presario V5000 (RG325UA#ABA)
dmi.product.version: F.54
dmi.sys.vendor: Hewlett-Packard

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[penalvch (penalvch)]

lozanosteve, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.