Unable to start Evolution from keyboard

Bug #780400 reported by Jordi Margalef
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Binary package hint: evolution

Until I upgraded to Natty, was able to start Evolution from my keyboard. Now, only able to do so after I started Evolution from Unity. Via "Applications". When the E-MAIL key is pressed after log-in, Evolution doesn't load as expected. Would it be possible to start Evolution straight after log-in from keyboard again?
Release: 11.04 Natty
Kernel: 2.6.38-8-generic
GNOME 2.32.1
Package: 2.32.2-0ubuntu7 (evolution)

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: evolution 2.32.2-0ubuntu7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Tue May 10 09:50:03 2011
ExecutablePath: /usr/bin/evolution
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
UpgradeStatus: No upgrade log present (probably fresh install)
---
Architecture: amd64
DistroCodename: natty
DistroRelease: Ubuntu 11.04
DistroVariant: ubuntu
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
NonfreeKernelModules: nvidia
Package: xorg 1:7.6+4ubuntu3
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Tags: natty running-unity ubuntu
Uname: Linux 2.6.38-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
---
Architecture: amd64
DistroCodename: natty
DistroRelease: Ubuntu 11.04
DistroVariant: ubuntu
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
NonfreeKernelModules: nvidia
Package: xorg 1:7.6+4ubuntu3
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Tags: natty running-unity ubuntu
Uname: Linux 2.6.38-8-generic x86_64
UnreportableReason: Please work this issue through technical support channels first.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
---
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 270.41.06 Mon Apr 18 14:53:56 PDT 2011
 GCC version: gcc version 4.5.2 (Ubuntu/Linaro 4.5.2-8ubuntu4)
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
CompositorRunning: compiz
DistUpgraded: Fresh install
DistroCodename: natty
DistroRelease: Ubuntu 11.04
DistroVariant: ubuntu
DkmsStatus:
 nvidia-173, 173.14.30, 2.6.38-8-generic, x86_64: installed
 nvidia-current, 270.41.06, 2.6.38-8-generic, x86_64: installed
GraphicsCard:
 nVidia Corporation G98 [GeForce 8400 GS] [10de:06e4] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Device [196e:05cc]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
JockeyStatus:
 xorg:nvidia_173 - NVIDIA accelerated graphics driver (Proprietary, Disabled, Not in use)
 xorg:nvidia_current - NVIDIA accelerated graphics driver (Proprietary, Enabled, Not in use)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: xserver-xorg-input-evdev 1:2.6.0-1ubuntu12
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=db8ef759-5e0b-4d53-b599-231868296191 ro quiet splash nomodeset video=uvesafb:mode_option=1280x1024-24,mtrr=3,scroll=ywrap vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Renderer: Unknown
Tags: natty running-unity ubuntu compiz-0.9
Uname: Linux 2.6.38-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
XorgConf:
 Section "Device"
  Identifier "Default Device"
  Option "NoLogo" "True"
 EndSection
dmi.bios.date: 09/14/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1206
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4A78
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1206:bd09/14/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A78:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
version.ia32-libs: ia32-libs 20090808ubuntu13
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

Revision history for this message
Jordi Margalef (jordi-margalef) wrote :
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

temporarily assigned to xorg to collect data

affects: evolution (Ubuntu) → xorg (Ubuntu)
Changed in xorg (Ubuntu):
status: New → Incomplete
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello Jordy
can you please reproduce the bug then run in a terminal.

apport-collect -p xorg 780400

Thanks
Fabio

bugbot (bugbot)
affects: xorg (Ubuntu) → xserver-xorg-input-evdev (Ubuntu)
Revision history for this message
Jordi Margalef (jordi-margalef) wrote : Dependencies.txt

apport information

tags: added: apport-collected ubuntu
description: updated
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello Jordy
sorry something went wrong, can you please paste this into a terminal

apport-collect -p xorg 780400

Revision history for this message
Jordi Margalef (jordi-margalef) wrote :

apport information

description: updated
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Sorry
I' haven't see that bugbot change the package.
please run in a terminal

apport-collect -p xserver-xorg-input-evdev 780400

Sorry again
Fabio

Revision history for this message
Jordi Margalef (jordi-margalef) wrote : .proc.driver.nvidia.params.txt

apport information

tags: added: compiz-0.9
description: updated
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Jordi Margalef (jordi-margalef) wrote : BootDmesg.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : CurrentDmesg.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : Dependencies.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : GconfCompiz.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : GdmLog.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : GdmLog1.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : GdmLog2.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : GlConf.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : Lspci.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : Lsusb.txt

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Jordi Margalef (jordi-margalef) wrote : ProcCpuinfo.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : ProcInterrupts.txt

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Jordi Margalef (jordi-margalef) wrote : ProcModules.txt

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Jordi Margalef (jordi-margalef) wrote : UdevDb.txt

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Jordi Margalef (jordi-margalef) wrote : UdevLog.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : UnitySupportTest.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : XorgLog.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : XorgLogOld.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : Xrandr.txt

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Jordi Margalef (jordi-margalef) wrote : locale.txt

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Jordi Margalef (jordi-margalef) wrote : monitors.xml.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : nvidia-settings.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : peripherals.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : setxkbmap.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : xdpyinfo.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : xinput.txt

apport information

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Jordi Margalef (jordi-margalef) wrote : xkbcomp.txt

apport information

Changed in xserver-xorg-input-evdev (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Timo Aaltonen (tjaalton) wrote :

Not a driver bug, guessing something wrong with the .desktop file, or gnome itself.

affects: xserver-xorg-input-evdev (Ubuntu) → evolution (Ubuntu)
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Does anything come up in .xsession-errors when you just press the EMail button? If there's nothing, then it's most likely not an issue in evolution but in defined keyboard shortcuts...

Changed in evolution (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello
keeping the terminal open with top running if I press the mail key I can see the evolution process starting, still active for few seconds, then it vanish.
All is ok if I launch evolution from the mail menu in notify area or by terminal

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Revert status to confirmed

Changed in evolution (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

I've thinked to modify gnome-keybinding-properties to point the mail key to the dbg script that start evolution-bdg, but I don't know how to open and modify gnome-keybinding-properties file.
Thanks
Fabio

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

This bug isn't reproducible in Oneiric with Thunderbird, so I think that is a bug in Evolution.

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ginalfa (ginalfa) wrote :

Same here, either on natty fresh install and 10.10 upgrade.
In 10.10 the mail key works fine.

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Jörg Frings-Fürst (jff-de) wrote :

11.04 is not longer supported
change status to invalid

Changed in evolution (Ubuntu):
status: Confirmed → Invalid
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