Evolution stops at "Retrieving message O%"

[Adriano José Kretschmer]

Binary package hint: evolution

After upgrading to Ubuntu 11.04, Evolution stopped to work with our corporate IMAP server. Previous versions worked fine. The configuration was NOT changed from one version to another.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: evolution 2.32.2-0ubuntu7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
Architecture: i386
Date: Wed May 4 13:21:34 2011
ExecutablePath: /usr/bin/evolution
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
UpgradeStatus: Upgraded to natty on 2011-05-03 (1 days ago)
XsessionErrors:
 (exe:3490): Gdk-WARNING **: XID collision, trouble ahead
 (exe:3490): Gdk-WARNING **: XID collision, trouble ahead

[Pedro Villavicencio (pedro)]

imap is working fine here, could you check with other client? is that using imap+ ?

[Adriano José Kretschmer (ajkret)]

It works flawlessly with Thunderbird. And it was working in previous versions of Ubuntu. It worked fine for a year. After the update to 11 it stopped. I am having difficult to find logs / trace, otherwise I could fix it myself. Where are the evolution logs ?
IMAP at least brings the Subscribed Folders, IMAP+ does not bring anything at all.
I am at my company and eveybody here uses Windows but me, and I was trying to show that there are alternatives.
I cannot waste more time with this because I have work to do :-( Last Ubuntu update brought so many bugs, that I had to switch back to Windows. I have the system installed and I will try again in the future, wait for some bug fixes. Probably may be something that should be updated but was not because I wanted to keep the existing configuration files (it was an update). Ubuntu needs better regression testing, to do not break working configurations.
If you have a more specific question, or want configuration files or logs, please contact me.

Adriano José Kretschmer

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<email address hidden>

> Date: Wed, 4 May 2011 17:42:21 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 777227] Re: Evolution stops at "Retrieving message O%"
>
> imap is working fine here, could you check with other client? is that
> using imap+ ?
>
> ** Changed in: evolution (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: evolution (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/777227
>
> Title:
> Evolution stops at "Retrieving message O%"
>
> Status in “evolution” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: evolution
>
> After upgrading to Ubuntu 11.04, Evolution stopped to work with our
> corporate IMAP server. Previous versions worked fine. The
> configuration was NOT changed from one version to another.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: evolution 2.32.2-0ubuntu7
> ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
> Uname: Linux 2.6.38-8-generic i686
> Architecture: i386
> Date: Wed May 4 13:21:34 2011
> ExecutablePath: /usr/bin/evolution
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
> ProcEnviron:
> LANGUAGE=en_US:en
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: evolution
> UpgradeStatus: Upgraded to natty on 2011-05-03 (1 days ago)
> XsessionErrors:
> (exe:3490): Gdk-WARNING **: XID collision, trouble ahead
> (exe:3490): Gdk-WARNING **: XID collision, trouble ahead
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/777227/+subscribe

[LeonardoHelman (leonardohelman)]

Same here.
upgrade to 11.04 (64 bits)

Could this be related to:
https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/773908

I'm behind a firewall too (tomorrow I'll try disabling the proxy).

Evolution does not even show me the dialog to enter the imap passwd (mapi works ok, asks for the password when needed, but is somewhat slow)

When trying to get the CAPAbility, not a single packet goes out to any server, and evolution hangs for at least couple of minutes.

Tried removing .evolution, usr/share/evolution and gconf/app/evolution but nothing different happens

[LeonardoHelman (leonardohelman)]

workaround works for me putting the global proxy to direct internet connection (same as someone told on the other bug)