HP Pavilion dm4 laptop runs much hotter than in windows 7

[Joseph]

My Pavilion dm4 is normally pretty quiet and normally cool to the touch almost all the time, in windows 7. In Ubuntu 11.04 beta 2, the fan is running like crazy and is warm/hot to the touch.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: limb 1481 F.... pulseaudio
 /dev/snd/pcmC0D0p: limb 1481 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xc4500000 irq 44'
   Mixer name : 'IDT 92HD81B1X5'
   Components : 'HDA:111d7605,103c1469,00100402'
   Controls : 14
   Simple ctrls : 9
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xc4420000 irq 46'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 11.04
HibernationDevice: RESUME=UUID=d044e1b5-ef40-4592-a26b-eed2afd104ea
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110413)
MachineType: Hewlett-Packard HP Pavilion dm4 Notebook PC
NonfreeKernelModules: wl
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=013021be-cee1-43e4-b4ec-62b866aa349e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-generic N/A
 linux-backports-modules-2.6.38-8-generic N/A
 linux-firmware 1.50
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
StagingDrivers: brcm80211 keucr
Tags: natty running-unity staging
Title: [STAGING]
Uname: Linux 2.6.38-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 02/14/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.26
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1469
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 58.28
dmi.chassis.asset.tag: CNU0230Y0J
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.26:bd02/14/2011:svnHewlett-Packard:pnHPPaviliondm4NotebookPC:pvr048E100000242B10000020000:rvnHewlett-Packard:rn1469:rvr58.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dm4 Notebook PC
dmi.product.version: 048E100000242B10000020000
dmi.sys.vendor: Hewlett-Packard

[Joseph (josephl)]

My computer also says that I have 4 cpus. When I am pretty sure that it is only a dual core i5.

[Joseph (josephl)]

Disregard the comment about the cpus. I did some research on my computer. I have the i5 intel dual core 430m. It shows up as 4 cores because it has 4 threads. On Windows 7 it shows up in Device manager as 4 cpus also.

The problem with the heat though is still a problem.

[Fabio Marconi (fabiomarconi)]

Hello
Please run jn a terminal:

apport-collect -p linux 766268

Thanks
Fabio

[Joseph (josephl)]

apport information

[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

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[Joseph (josephl)]

apport information

[Bart Van Rillaer (bartvr)]

I also have the feeling that my medion p6624 is hotter than before on ubuntu 11.04 beta2.
Could it be related to the new kernel 2.6.38.8-generic-pae. Relative high cpu when sys monitor
is only active. Some regression in the kernel ?

[Fabio Marconi (fabiomarconi)]

[ 1.860541] ACPI: Fan [FAN0] (on)
[ 1.860717] ACPI: acpi_idle yielding to intel_idle
[ 1.866656] thermal LNXTHERM:00: registered as thermal_zone0
[ 1.866658] ACPI: Thermal Zone [TZ00] (35 C)
[ 1.867505] thermal LNXTHERM:01: registered as thermal_zone1
[ 1.867507] ACPI: Thermal Zone [TZ01] (27 C)
[ 1.868397] thermal LNXTHERM:02: registered as thermal_zone2
[ 1.868400] ACPI: Thermal Zone [TZ02] (39 C)
[ 1.868424] ACPI: Deprecated procfs I/F for battery is loaded, please retry with CONFIG_ACPI_PROCFS_POWER cleared
---//---
[ 17.674168] [drm] Internal thermal controller with fan control
[ 17.674215] [drm] radeon: power management initialized
[ 17.691568] [drm] fb mappable at 0xA0141000
[ 17.691570] [drm] vram apper at 0xA0000000
[ 17.691572] [drm] size 4325376
[ 17.691573] [drm] fb depth is 24
[ 17.691574] [drm] pitch is 5632
[ 17.691649] fb1: radeondrmfb frame buffer device

[jerryb (gerald-britton)]

I experience a similar problem on my desktop system. AMD X2-64 on ASUS M2PV-M mainboard. 3 gigs ram. Before 11.04, system ran cool and quiet. After upgrade, when I put the cover on the chassis, the cpu fan goes wild and temp soars to 70. For now, I have to run with the cover off the chassis.

[Bart Van Rillaer (bartvr)]

Initially I thought the heating problem was caused by this new ubuntu release, however
the problem was related to the fact that I am having two video cards within my laptop
(intel + nvidia optimus). The heat was caused by the nvidia card being active all the time
while not in use. Linux only uses the intel one in hybrid mode.

I've did the steps as described @ following url. Now my heating issues are solved.
Actually the system is cool now all the time, even the air pushed out is cool now.
Happily running the 2.6.38 series.

http://linux-hybrid-graphics.blogspot.com/2010/06/acpicall-simple-way-to-call-acpi.html

I've added the test_off to my power management boot scripts.

Might be interesting for others having a similar setup.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[Fabio Marconi (fabiomarconi)]

Hello Joseph
can you update about your problem? it is fixed?
Thanks
Fabio

[Joseph (josephl)]

Using the latest release or the upstream kernel??? Lately I switched back to windows 7 because of this problem, lack of driver support for a multitouch track pad and when I try and boot into ubuntu it does not show the normal login screen... it seems to say that it does not recognize my graphics card... Could it be something to do with the fact that the Pavilion dm4 comes with a switchable graphics?

Willing to help how I can... I would love to get Ubuntu working on my computer again...

[Joseph (josephl)]

I love Ubuntu 11.10 (Used Wibi to install it)... Everything seems to run smoothly except for the following...

Fan: increase and decrease based on heat... but seems to need to run more often...

CPUs seem to be maxed out a lot / or at least one of them is...

I don't know if the lack of support for my gaphics card or for my intel processors is the problem, but my computer has a hard time running multiple operations.... and then heats up more...

Much better than it was before, but my laptop still needs to... support my graphics cards and processors in a way that keep my programs running quickly and not constantly getting warmed up...

If you need any info... let me know...
Thank You everyone for your help so far...

[Fabio Marconi (fabiomarconi)]

Hello
Well, if installed with wubi, in reality you are running Ubuntu inside Windows
You can try Ubuntu in a live environement using a usb key or a live cd:
http://www.ubuntu.com/download/ubuntu/download
and see how it works without installing on your system.
obviously to have the maximum of the performance you have to install it on the hard disk and outside windows.
Thanks
Fabio

[Joseph (josephl)]

I partitioned my hard drive and installed Ubuntu 11.10 64 bit directly...

My computer / Graphics / Processors are still getting hot...

[Joseph (josephl)]

The heat problem does not really exist unless I try to do too many things at once...

[penalvch (penalvch)]

Joseph, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. As per https://wiki.ubuntu.com/Kernel/PowerManagementASPM a patch was issued to address overheating. Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]